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It was very pleasant and the staff were fantastic . I didn't like that you couldn't have wifi in your rooms and that we asked for a double room but we got twin beds.
Centrally located, good restaurants close by, comfortable rooms and parking underneath the hotel The clock in the old buiolding next door, ringing every 15 minutes was a bit much
Th room was modern with a large balcony. It was very well situated for bars and restaurants. No free parking anywhere close by. Not the hotels fault I suppose
location, style, very comfortable bed. The excessive heating in the corridors was extreemly uncomfortable, even when just passing through. The Nhube didn't really work as a restaurant, atmosphere was cafe/bar yet with prices of a restaurant
Excellent hotel in an excellent position next to the harbour and very near to sites, shops and restaurants.
Location is in the center of old city. Very authentic hotel.
We liked the location, as it was right in the middle of all the sights we particularly wanted to visit, and very near the post and eating venues. Tea facilities in room, no ordinary tea available and no milk.
location, after we had managed to find it restaurant, non-operational when we wanted evening meal
location near the waterfront. breakfast.
Room stylish & roomy but also very comfortable bed. Great breakfast Not told on-line that we needed to book car pk. Arrived 10pm to find all spaces gone so had to drive round town to find one (not amusing with 2 small children in toe
Staff were friendly and helpful The bar closed in the evening to residents at 11 pm on a saturday night .
I liked the fact that there were extra pillows in the room. I always have to ask for them. I didn´t like the breakfast - those buffet heaters do not keep the food hot. The waitress was very helpful, but she only managed to produce marmalade on the 1st morning.
Pleasant view after a room change. Quiet room. reasonable facilities beds hard, safe at bottom of wardrobe, ok if you are very young. restaurant food not very good. service very average. location is not a very good area, didn't feel comfortable in the evenings to walk around.when we asked for extra pillows at first we were told there were none available. when I insisted they found some!!
Quiet at night, staff very helpful and efficient - service in bar good Bathroom needs upgrading.
Close proximity to city and tourist attractions. Reasonably priced continental breakfast; rooms well equipped.
Pleasant surroundings and good location Occasional smell from the drainage system in bathroom in room
location the breakfast (which cost extra) was very poor, a coffee and cake !
easy to find, convenient for overnight, friendly staff, clean, quiet, no smoking rooms. would be better to have some available.
Everybody was pleasant and very helpful. Nice city. There were roadworks being carried out at night nearby
well signposted when trying to find. staff very helpful. breakfast now available and ver well priced- no
the price is not the same and breakfast is not included
The hotel was central to everything thast we needed and had its own parking which in a city is vital, I booked this hotel not only for position but for spa so was disappointed when for the duration of stay it was closed.
This is not near the sea but only 15 minutes walking from there. This hotel for me is not less than 2nd place. (1st is NH Cartagena) Not everybody in staff speaks english
The hotel was very close to local amenities, such as the main shopping area and port.
We liked the position--quite central to everything, also the fact that it had parking This hotel is dreary, old fashioned and cheerless---certainly not our idea of 4 star. The bathroom door catch was broken as was the hairdryer. It was difficult to open the door as a sofa was in the way.THE Man on reception was far from welcoming and clearly failed charm SCHOOL.Everything was dark-- low wattage bulbs and beige/brown decor. The furniture was a mixture of all sorts--mostly old and dark We were glad to leave.We stayed at the four star Melia hotel in Alicante the previous weekend and this did not come near to its standards in any way.
Central location, close to all amenities.
We went for the Jazz festival and many of the performers were staying in the hotel. It was located very close to the theatre. Staff were very helpful and friendly and only spoke to us in English when our Spanish wasn´t sufficient Although Spanish residents, being English we like to have a tea/ coffee facilities in the room. Forgot the travel kettle and no room service. The final bill was incorrect as we had booked including breakfast but this was charged as an extra. However this was rectified at the hotel. The hotel parking is difficult
There was only one thing good about this hotel - location - it's 5 minutes walk to town centre. Additionally, the ladies at the spa reception were very helpful and friendly. Otehr than that, it was a disaster;( It was the worst hotel we stayed in during our trip around Spain. Our room was very dirty - and when we entered the room a huge cockroach- La cucaracha was on the floor. Some hairs were in the bathroom and a lot of them on the carpet which was totally dirty. The whole hotel needs a renovation and unfortunately doesn't deserve a rate of 4 stars.
Room was modern, spacious, quiet and clean with good facilities making it a very pleasant stay. The two members of staff we spoke with on the desk were both able to speak some English. Lack of parking. The car park was full when we arrived and during our 4 night stay we generally returned to the hotel at 8.30-9pm during which time we had to drive around for a while to find a parking space which was usually a 5-10 minute walk away.
The location was very good, close to main shopping street and marina
Cleen, Moden. Internet access in room, Helpful staff Little information about hotel in room. No Water despensing machene.
Convenient to motorway and close to Cartegena. Very clean and comfortable rooms of a decent size. Plenty of Car parking on site. No, it was just what we wanted
Had lovely stay. Air conditioning was great as was the room. Staff friendly and efficient especially Jose ! Would recommend to friends and intend to stay again later in the year. No nothing
The hotel is well equipped and located for the nearby shopping centre.
Clean room, nice bathroom, clean bed Breakfast with 50 peaple at once is not so good. Breakfst little choice Noisie room during the nice
Not much The beds were on castors and rolled around just sitting on them. The chairs in the room were hard and uncomfortable. The cold meats served at breakfast were uncovered and left at room temperature. Ditto the breads - there were flies buzzing around The fruit available was left there all day (again uncovered) and we had to ask one of the girls to remove two bananas that had turned black No food was available after breakfast until 8pm, and we couldn't even get a drink. We had to buy a kettle and make our own!
We were the only americans staying at the hotel and the customer service was outstanding even though we were struggling with the language barrier. food was great and rooms were beautiful.
staff very helpful to far from town, nothing to do no pool
Helpful staff, good service.
Well presented simple modern and very clean rooms
Perfect location, the downtown is easily accessible, but also the hotel itself from the highway, car can be easily parked in nearby streets, comfortable room, plentiful breakfast. Walls between rooms were rather thin, the TV set (small and obsolete) had a weak signal and ghost image, pale salad tomatoes were the only vegetable offered at the breakfast.
Parking supervisor did not speak one word of English.
Courtesy of all staff, reception and room cleaners. No bar open
I would like to have had coffee making facilities in my room
The location of the hotel was excelent for getting around the city we were told there were tea and coffee making facilties but on inspection there was no hot water to be found.
good position in the city very central parking difficult apart from very expensive underground car park nearby
Very convenient location for city centre and historical centre; comfortable, spacious rooms with really nice bathrooms. -
We had dinner in the restuarant and the food was excellent and exceedingly good value, including a good selection of wines again at reasonable prices. The staff were friendly and efficient and despite being busy were attentive to all clients.
the location. the welcome and informative assistance on our arrival at the hotel,the foyer made a quick and positive impression.
Location, calm, cleanliness and most important the confort
The hotel was very conveinient for the Port, just a stroll through the streets Unfortunately, the aircon would noy turn down from high to med to low ?
Underground car parking, cafe bar downstairs, reasonable walking distance to the port of Cartagena. No tea/coffee making facilities in the room.
we were upgraded to the superior Alphonsus XIII crinkly plastic undersheet
Friendly reception and housekeeping staff, close to sights & port. Very comfortable. Very clean. Large clean bathroom. Would like satellite tv to pick up English T.V. applicable to us. Free WiFi was great for the teenagers. Our family room rate was very affordable but I would not pay more for our family room at this hotel. Mini bar prices too pricey.
Comfortable, spacious, clean, good location
Quiet and within walking distance of the city' s amenities
Very good value for money. The staff were excellent. No complaints at all
Good with our dog. Very good room service and restaurant. N/A
Well located hotel - large clean room with very comfortable bed, excellent breakfast (one of the very few continental hotels that can give good coffee for breakfast!!). first class value for money. Free Wi-fi.
The hotel was comfortable and clean and the staff friendly and helpful. The hotel was situated in the middle of town with easy access to the port, shopping centre and plenty of bars and restaurants.
Central place, easy to catch all kind of transports Plastic undersheets in the beds was uncomfortable Creacy doors (some oil needed)
Staff were very helpful. Very reasonable price for what was avaliable. I paid extra for a double room, non smoking and we ended up with a twin room, smoking. This also happened to another couple we spoke to and they didn't have any double rooms left. Restaurant was awful. Smoky and food was terrible. Didn't affect us though because we pushed the beds together, ate dinner out instead and had breakfast outside.
price ok service person really good a little bitte far´away find hair on the bed,,,,and tower do not change for my stay 3 day even it was dirty. no internet in the room and the lobby internet wlane connection was bad
Close to the track. Free parking Neighborhood not very appealing, not many restaurants
Free parking, friendly personal? very close to supermarket Far from the centre and seaside
they prepared a twin but i booked a double online.they said the website didn't tell 'em anything. however they changed the room after i asked for....
The hotel was ok - nothing really stood out though. The noise from the bar filtered up too easily into my room.
breakfast was poor.
Ease of parking after testing at Cartegena race circuit
Reception staff very friendy and helpful Car parking facilities