The friendliness of the staff. They tried to accommodate all our needs, and where very good and friendly. And when the temperatures decreased, the heating was put on. Breakfast time was an excellent experience with the B&B owner and Dinner was excellent too, with a home cooked meals (pasta included every night) and a lot of food for a small person - excellent value for money. The walls are a bit thin :). Athough the room was pretty clean, we believe that room towel and sheet change could have been done more often :).
Staff were execllent,very helpful. Town is very old world,which you don't come across too often. Alot of history there. The rooms were cold,walls thin so you hear everything.
the rooms had a very rustic feel and were very comfortable, the warm reception from the staff who made it feel like home and we enjoyed staying in the the village
Staff is very helpful. Breakfast in good, you can choose what you like. They prepare very good coffee for breakfast.
Very helpfull staf , this little bed and breakfast is very clean and comfortable very cloose to entna where is it possible found more alternativ and adventures escursion.The breakfast buffet is very good with warm quality croissant and more. Thank you for the nice stay .. ok
Nice stuff Very far from main roads , in evening veryu dangourous to drive ( naroww road 20kmh max) . TV in our room not work , very noisy .
Unfortunately, a room in the main house was not available, so we had one in the adjoining building. I did not particulary care for the room, and was kept up by all sorts of noises in the roof. Breakfast was just ok. The location was good, and not too far from going to Mt Etna.
An excellent welcome from a very friendly host - Valentino. We will have a good memory of our visit.
Very helpful staff.
The B & B is situated in a very quite village. The staff at the B & B was very helpful and the owner is a very nice person. Will definitley book again for a visit to Sicily.
We liked the inside and outside pools very much and the gym. Very few guests at the hotel so we had much space. We had dinner the first evening and the food was not good, not at all. They had no computer the hotel guests could use.
The rooms are elegant and the staff is polite, breakfast was fair It's not easy to find the hotel at night,we didn't like the ambient of the restaurant.
During our stay we had dinner in the hotel restaurant and it was very very good. Golf was lovely, rooms were clean and comfortable.Restaurant staff was nice. Very difficult to find hotel. It was never stated that outdoor swimming pool was closed from the 15th of September. Indoor swimming pool was available only at a cost €24 per person for 3 hours. Breakfast only fair. Car essential.
the fantastic helpful friendly staff at the hotel. the cleanliness and luxury of the bedrooms and of all the main rooms of the hotel. the beauty of the hotel the lovely golf club h ouse in an old villa and the amazing countryside and views of Etna. All in all amazing value for money. there could be more information on the surrounding villages what to visit and where else one could eat. Even th ough the staff couldn't be more helpful to answer any questions it would be nice to have this iinformation to hand.
Everything, just perfect! What else can be said? Just perfect! No
Rooms, food, golf Court and Spa You have to pay for the SPA
Stunning position in an ancient mountaintop medieaval village. Large, modern and very comfortable clean rooms. Definitely recommended and excellent value. Excellent hotel restaurant with very good food. Close to Etna and other interesting sites. Breakfast could be improved with fresh rolls / bread to be added to the variety of cakes.
Friendly staff. The hotel is very quiet and comfortable. We strongly recommend their restaurant.
The location is great. Castiglione di Sicilia is a nice place to stay away from the crowds of Taormina, but close enough to visit. The hotel is lovely and the attached restaurant is adequate for a nice dinner, just around the corner is a great restaurant, La Dspnesa dell'Etna. The Hotel room was large, with great charm and picturesque views of Etna, the Alcantara and Frankavilla. The beds were very comfortable. There is parking on the nearby square and the town is lovely to walk around. The staff was very helpful. I would stay here again. We had two children and the room was quite comfortable with all 4 of us.
A perfect example of an Italian family-run hotel. Very friendly, open and attentive staff. Nice and generous rooms and very quiet surroundings, although in the centre of the upper village. Room maintenance and cleaning probably best we ever saw. Food and wine choice in the restaurant and really superb and worth a visit in itself.
very good service, very friendly, excellent
Veru friendly staff; very good restaurant; very clean rooms
So charming. Right off the square in a lovely Sicilian "hill town"
All the hotel staff make us feel perfectly relaxed. we did not have to worry about anything, they even help us to organize excursions of the area in quad.... Great experience at the hotel. Great atmosphere.... we did not want to come back home...!!!!
Clean, large room(s) and very friendly staff. The food is delicious and for the people who plan to stay, try the homemade red wine; etna rosso. Is one of the best wines I have ever tasted.
The owner & his wife were so helpful & friendly.......... This is a lovely hotel with everything you need & require are provided by the staff. Food in the restaurant was lovely......Top class. Idealhotel for relaxing for a few days.... Prob the fact that theres nothing much in the town.
Very friendly hotel with good facilities clsoe to Etna.Good restaurant
Great staff.very helpful.near Mt. Etna Dinner was not great.
Staff was extremely helpful and the food was wonderful
This hotel was amazing. Have stayed at 4* Hotels which weren't as nice as this one. Very clean & modern, nice furniture and bathroom, good sized rooms, beautiful view of Etna from our balcony, the food at the restaurant was incredible and the staff particularly Luigi was really helpful and speaks good english - which is a big plus for those that can't speak Italian! Really had a good time & will definately be staying there on our next trip to Sicily! Nothing
One of the best spots for visiting Mount Etna and Taormina! Very styilish, brand new hotel, furnished with a lot of taste and maintained with a lot of care by the staff and the owner Luigi! The restaurant is wonderful and the chef is a real artist!
Staff will do anything to give you a perfect time at the hotel. Location is ideal to go to etna. Hotel open since summer 2006. Everything is new, very nice intererior, beds are the best ever. Dinner is not expensive and very recommendable!
Dinner was excellent. Noisy room due to traffic outside. Air con was extremely noisy.
Excellent personal care and gourmet cuisine, views of Etna. Nothing.
Everything. View was magnificent. Food was delicious. Decor was tasteful. Service was friendly and helpful. Noise of cars on road outside front of hotel.
The location and the value for money. I didn't like my room. It was quite dark and small but the I saw some of the other rooms and they were brighter and bigger for the same price.
The comfort. the kindness of the staff- The quietness and the swimming pool. The entrance is well decorated and spacious Balcony not clean- Some of the items damaged of not very new
Nice hotel, the spa in bath did not work but if there was a proper shower it would have been acceptable. The balcony is an additional asset. Our room did not have any shower facilities. The bread rolls offered for breakfast were not edible, we asked for sliced bread which as not so bad, but on Sunday this was not available.
Nice peaceful neighbourhood, good and fast internet connection. The breakfast was not a good start for a busy day. The coffee served on breakfast was not coffee.
The staff was very friendly, and the rooms were always kept tidy. The pool on top of the hotel is a very good idea..quite a relaxing place. In front of the hotel there is no pavement so when you go out of the hotel with your child you go directly on a busy road . No ramp for pushchair or disabled people and no trolley where to put your luggage. You cannot park infront of the hotel to put your lugguage down. The only parking available is 100m away from the hotel which is not convenient when you are packing/unpacking your stuff. Also breakfast was very basic at times...
Beutiful hotel,clean,very helpfull staff ,good position.Thank you.
The hotel is in a small village, it is quiet. There is a pool on the roof. The breakfast is good. The walls of the room were very thin.
Family run hotel . Some English speaking staff and owners and those that didn't had a go and we managed to understand each other eg recommending we went to St Marco beach - it's amazing what you can understand each knowing very little of each others language. We found everyone very friendly and helpful. We were advised on best beaches and places to go in the region. Lovely ladies looking after us during breakfast and cleaning our rooms. Rooms were clean, good size and the view from the balcony good as I love mountains. Roof top pool and sunbathing area lovely. Pizzas very good.
The pool area is amazing, the staff are very helpful and the area is quite and in a good location. between etna and taormina :) I loved it and its very very affordable! :)
There is a lot of activities, we did quad over the ETNA Invasion of bugs
The quiet environment and the lovely pool area. Good breakfast and well kept rooms. Poor TV reception
Good value for money and excellent location. Excellent breakfasts: dinner service also available. We would stay again if we were in the area. Not so much the stay itself - more the difficulty in finding it. Directions on the internet were a little vague.
Fantastic location - easy to get to areas of outstanding natural beauty inland, the coast and more traditional resorts like Taormina. The Junior Suite was in a beatifully converted old mill building. The bed was comfortable, the room very sensitively upgraded and the en suite bathroom facilties excellent. Having to take dinner at a separate property at the time we were there was not ideal but this was almost certainly down to the fatc that the season hadn't really yet kicked in. The check in details and information were a bit sketchy. One had to locate a central reservation area at the entrance to the National Park and find someone who could direct you to the property which had been allocated to you - not a major problem but do be preparedto use a bit of initiative
Amazing location, great service, excellent restaurant, top price-quality ratio, great design of the room (masseria-like) N.A.
The location and the view was amazing nice swimming pool and terraces
This was a beautiful place. We had a very romantic room...balcony, view of countryside, tastefully decorated. Loved the big bathroom...very clean and well-kept hotel. The staff was helpful and spoke English...and tried very hard to understand our Italian! Beautiful area, and quiet, historic setting.
Great staff and great food! Very impressive place! The
vERY NICE STAFF. Poor pool. Tennis course was not healthy.
We rented a Jr Suite at the Borgo hotel for 5 nights. The staff were very friendly and took care of our every need even before we asked for it. All basic facilities were available and one has the choice of ordering half-board dinner by the day. The place is in a remote suburb called Mitogio very close to the river so close you'll be able to hear it. Dinner is occasionally provided at a hotel Casa Delle Monache or alternatviely at the Borgo hotel which provides a nice change of environment for halfboarders. The place is quiet remote and I didn't notice any public transport so be sure you have your own. Dinner is occasionally provided at a hotel Casa Delle Monache and I wouldn't advise walking there at night. Luandry service could be a lot better. No internet available. No eating or drinking in rooms.
Hotel Employee are amazing. We have been traveling since June 23 and this was our favorite place we stayed. This is more like a great B & B with hosts who want your stay to be super memorable and it was! Thank you for all you did for us!! We didn't mind, however, sometime they were working breakfast of picking something up and not at the front desk.