Peppers The Hills Lodge

The hotel's on-site restaurant offers great food and an ideal dining option for guests. The breakfast has been described as wonderful, with a variety of choices and excellent service.

Guests have mentioned that the beds at the hotel are very comfortable, providing a good night's sleep and a spacious room with a beautiful view.

The hotel is family-friendly, offering kids' meals and babysitting or child care services. Additionally, the staff has been described as accommodating and friendly, making it a pleasant experience for families.

The hotel provides clean and comfortable accommodation with pleasant surroundings. However, some guests have mentioned specific cleanliness issues, such as the need for a deep clean in certain areas.

The staff at the hotel have been described as professional, friendly, and accommodating. However, there have been some concerns raised about the bar service staff and the need for more attentive and friendly service.

Several guests recommended requesting a room with a view of the pool and garden, as it provides a more pleasant experience compared to rooms with views of the car park or gym.

Guests with physical limitations or disabilities should be cautious as the hotel has stairs everywhere and lacks support for those with mobility challenges.

Some guests encountered maintenance issues, such as closed spa facilities without prior notice and incomplete housekeeping services, so it's advisable to inquire about the status of facilities and services before booking.

Guests who prefer a quiet environment should request a room away from high-traffic areas, as some rooms experienced noise disturbances from guests passing through certain areas.

The breakfast service may not align with the times indicated in the room menu, so guests should confirm the actual breakfast hours with the staff to avoid inconvenience.

Some guests found discrepancies in the availability of amenities, such as the absence of complimentary drinking water, so it's recommended to confirm the provision of all expected amenities upon check-in.

While the hotel's restaurant received praise for its food quality, some guests found the prices to be on the expensive side, so it's worth exploring nearby dining options for additional choices.

During peak times, the bar service may be understaffed, leading to delays and potential service issues, so guests should be prepared for potential delays during busy periods.

The Wi-Fi in the rooms was reported to be average, so guests reliant on internet connectivity should verify the quality of the Wi-Fi before arrival.

Guests using the hotel for special events, such as weddings, should communicate their specific needs in advance to ensure a smooth and hassle-free experience.