Accessibility and suitability
Basics
Services and conveniences
Media and entertainment
Bathroom
Dining
Bedroom
Parking and transportation
Laundry
Workspace
General
Pool
Outdoor
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's food quality?
The food at the hotel is excellent, with delicious and balanced options. The restaurant offers fantastic breakfast and snacks, and the staff is attentive and friendly.
How are the beds at the hotel?
While the rooms are clean and comfortable, some guests have mentioned that the mattresses are not very comfortable and may need to be renewed.
Is parking available at the hotel?
Yes, the hotel offers free parking and a convenient shuttle service, including a free airport shuttle, making it easy for guests to get to and from the airport.
What is the best time to visit the hotel?
The hotel is a perfect choice for a night before a flight, with excellent service, delicious meals, and a free shuttle service to and from the airport.
How is the customer service at the hotel?
The staff at the hotel is friendly, attentive, and very polite. However, some guests have mentioned that the reception staff can be confusing and may lack English language skills.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Noise
Some guests reported that certain rooms were noisy, so it's advisable to inquire about quieter room options, especially if noise is a concern.
Check Payment Options
International credit cards may not be accepted, as reported by some guests. It's recommended to confirm payment methods in advance to avoid any inconvenience.
Verify Room Amenities
Some guests mentioned that the rooms lacked sufficient power sockets and experienced Wi-Fi connectivity issues. Checking the room amenities beforehand can help address these concerns.
Breakfast Consideration
The complimentary breakfast mainly consists of arepas and beans, which may not suit everyone's preferences. Guests with specific dietary requirements may want to plan accordingly.
Shuttle Service Efficiency
While the hotel offers a free shuttle service to and from the airport, some guests reported that the shuttle didn't have air conditioning. Considering this, especially during hot weather, is advisable.
Room Comfort
Several guests found the beds uncomfortable, with mattresses that tended to sink. Guests sensitive to mattress quality may want to inquire about room bedding before booking.
Payment Process
Some guests reported complications with the payment process, including a separate payment system from the booking. It's recommended to clarify payment procedures in advance to avoid any confusion.
Dining Experience
The hotel's restaurant received mixed feedback, with some guests praising the food while others found it mediocre. Managing dining expectations based on individual preferences is advisable.
Staff Interaction
While many guests praised the friendly and helpful staff, some reported instances of rude or unhelpful behavior. Being mindful of potential variations in staff interactions can help set realistic expectations.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | May |
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High season | July |
Average price (weeknight) | $77 |
Average price (weekend night) | $67 |
Value for money | 8.5 |
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Distance to city center | 1.1 mi |
Nearest Airport | Caracas Simon Bolivar |
Distance to airport | 1.3 mi |