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Union lido is a very well run camp site with lots of shops and facilities all of the shops on site close between 12.30 and 16.30 far too long and everything closes down at 23.00 too early
I had a wonderful holiday at union lido. it is a great place to relax, unwind and be pampered by the most pleasant staff in all off Italy! I cant wait to get back.
Beautiful resort, excellent facilities and well maintained grounds. Cleanliness, safety, friendliness of staff.
We enjoyed our stay there, the room price also included parking inside a restrained area and sun-beds on the beach which was nice. the beach-side was also clean and not too crowded as one might expect from Italy. The room was also equipped with a key-locked safe. The whole Union Lido areas also very secure with (armed) guards patrolling after 11pm. A corner of the room had an approx. 20cm mold-infested area and the air-condition could have been stronger
excellent facilities, friendly staff , delicious breakfast A very relaxing break
breakfast was excellent and served until 12
Very helpful staff, lovely clean facilities, great views from our room Breakfast time was very manic and far from a relaxing experience. There appeared to be a lack of organisation at this time each day.
The hotel is very easy to find with ample free parking. Rooms are clean and comfortable. Breakfast is extensive and of good quality. Staff are very helpful and speak numerous languages. The amenities and services the hotel provide are all excellent. Is near enough to get to venice within the hour (bus and boat, very easy) but far enough away to relax and enjoy a break.
Breakfast was excellent!!!! Five star breakfast at four star hotel and also the service was good and people very kind! Nice to see smiling faces : ). Rooms were also quiet - so very convenient. No family rooms or connected rooms available; so we had two double rooms.
location , accessibilty lift not working -seemed to be regular thing .breakfast quality not as expected
unly 2 elevators for the entire hotel .caused problems during breakfast
Hotel was right in front of the Venezia Mestre rail station that would take you to Venezia S.L. in 8 minutes for a couple of Euros. Most of the staff spoke English, but there were a few bumps in communication. No ice machine (found out that it's a European thing) The Double Bed was actually two singles put together.
It's a little bit old, but nice n clean. No coffee maker. Otherwise, nice n close to public transportation. (Cross street from train station to Venice.)
The location is excellent, just opposite the train station in Mestre. All you have to do is cross the street. The room was nice, with a huge bed and a big bathroom. The staff was very kind, always trying to help. The breakfast was good (cereals, milk, tea, coffee, juice, toast, yoghurt, scrambled eggs, ham, yellow cheese, muffins, croissants), but if you stay more than 2 or 3 days you need some diversity. And they have free wireless internet :) The heating worked just great, it was actually very hot in the room. So you won't freeze in Venice, as someone complained here earlier. The view from our room was not that good, towards the back of the hotel but that was only a minor detail. Since we didn't stay all day in the room this didn't matter.
The hotel was clean in a great location & I would stay there again. I didn't like the bed because it was with rollers other than that everything was great.
Large comfortable and clean rooms, good breakfast. Rooms very quiet considering opposite train station. Excelllent location at a resonable price for those wanting to get into Venice. Staff efficient
Not much to say nice bout this place!! More like a 3* hotel than 4*, unfriendly staff overall, At breakfast had a rude waiter who would not bring me a Cafe latte when i asked for one politely even though he got one for an italian couple nearby!!! He Kept guiding me to the machine Americano stuff,,, If i wanted Americano I would have said so!!!! Not impressed with this place,, awful rooms with mosquitos!! Lobby was so hot and humid,, trying to save Electricity or faulty Aircon. ? Not impressed at all
Updated rooms, comfortable bed, quiet, right across from train station to Venice, huge buffet breakfast, large bathroom, excellent wi-fi, luggage storage, centrally located Nothing
convenient location, excellent value for money
The hotel is across the train station but we were able to sleep with no noise, it was great since we were so tired from daily trips. Breakfast could have been better.
- Clean. - Comfort. The Location.
Location The room was not clean at check in. Used amenities. 1 sopa for 2 persona. A lot of mosquitos. Very small shower.
Staff were very helpful
not too much. I must say I am totally disappointed with my stay. I selected this particular propert because they had stated that they do have SPA facilities in the hotel. On the arrival we had been told that kids are not allowed in the SPA and, moreover, we need to pay extra for entering the SPA. I was not stated here in the hotel policies and the bookling representative told tha Hilton fills the data on booking for themselves. Hilton guys were saying just the opposite thing.
I was a pleasant trip thanks to the Hilton. I received the best service. And has provided me a beautiful view of Venice. If you go to Venice, I will go back to the Hilton. Thanks for making my travel special. Thank you :-)
Rooftop Restocking the room
The view from the rooftop bar was amazing For the expensive room rate, I was shocked by a couple of things: - there was no free/included wifi - there were mosquitoes in the room. is it terribly hard to install screens? - there were stains on the wall from mosquitoes being squashed/killed - service was just OK One night is not enough time to take advantage of the amenities you're paying for.
Location Free shuttle Cleanliness Would stay here again Heard people walking upstairs most of the night Concierge gave me different answers when I asked the same question Long wait for shuttle boat
The building is fantastic and the room was very comfortable Venice is not famous for bellboy service, it's the second time we stay there and carry the luggage to our room.
The location was nice, just opposite the most attractive part of Venice on the mainland, with complimentary shuttle circulating 2 times/hr all day long. This was quite convenient for sightseeing. Lack of technical maintenance. As for a this class of hotel, too many things (especially in the bathroom) were fixed provisionally (e.g. tightened with toilet paper or just hanging loose, not to touch), so that on several occasions I found myself staring with confusion at some loose piece of armor in my hand. Each day we had problems with entering the room and had to report at the reception for re-coding our keycards. Getting to a TV channel of interest on the hotel TV was a challenge on it's on (perhaps this was faulty remote, but seems rather to be something wrong with the hotel TV menu).
The staff are very helpful and friendly The room was right in front of the pier of the hotel and during the night it can be very noisy. They should improve their windows for better soundproofing.
Beautiful views of The city of venice, good free connections to Venice. Was not made to feel welcome, we had two small children, and felt this was a business hotel first and foremost. Although this was my partners and my Honeymoon, we have no childcare. So had to take our children long, there was no effort to make this a memorable stay, even though I had made them aware well in advance.
The rooms were well kept and had everything I needed the weather that day
Nice friendly stuff, location is ok. Not everything is working like it should. E.g. sever was blocked.
The camping was really far from public transportation. Good thing is the shuttle service to Venice. Bungalow as such is really good and has all facilities for sleeping and spending the night comfortably.
Very good and nice kamping. Wery good food excellent kitchen staff. Special thanks for very nice and helpful Monica from reception
This place had a hostel type atmosphere with the ability for privacy as well. The staff was friendly, the facilities within camp jolly are excellent and the shuttle made getting to and from Venice very easy. This place had many different types of people from all ages and places. It was a greay way to see Venice and make some friends along the way The breakfast at camp jolly was average. You might be better off buying your own somewhere else
the beds were clean, the room was lockable, access to a food store, short distance to Venice pool attendant was not friendly, noisy guests in next trailer, there were no guest reviews available online.
Location is quite far from Venedig but still easy to find The room is far too small for 4 persons, it's more suitable for 2 persons. Most of the equipments are not in good conditions anymore.
Helpful staff, youth atmosphere, facilities in the village Very basic room, beds, sheets, blankets...etc. But acceptable for a camping village.
It was cheap, there was a nice bar area to hang out in, and the shuttle to venice was very convenient. The walls are thin, you can hear neighbors easily. Should probably have a bath towel to step on, and the shower head sprayed sideways at certain points. Also, why only being able to pay with the card? Inconvenient to have to go to the office to fill the card and then be able to buy things around the campsite.
We arrived at Jolly in early morning and were able to enter the room emediately, which ws very kind from their staff. Location is a little bit critical especialy if you are coming to Jolly late at night.
friendly and helpfull staff, good pizza and spaghetti carbonara. lovely all round.
I have been there only 2 days. Everything was ok. Cleanliness great. I would return there if I liked Venice;)
The courtesy of the staff, nothing was too much trouble, the room was fabulous and the food superb. The location was just right, the hotel itself was a fantastic building and the decor was out of this world. No
the location, the history and interior fittings of the room,we did not really use any of the facilities we were not there long enough the receptionist said we had a restricted view, this actually meant no view , you could touch the building opposite, this was very dissapointing
Doing nothing for a week
Definitely the location and the cadre, interior opulent surroundings. Professional and courteous concierge service. Comfortable large bed. The magnificent rooftop terrace. The only reservation was our room which although very large with high ceiling yet was quite dated, some worn out furniture, rusty heating grills, insufficient lighting, and mosquitoes. The bathroom was especially not up to par and to the high standard we expected.
The Terrace Breakfast
The fantastic views across the venetian lagoon - main reason for choosing it. Service was also very high - they really wanted to help, even when the hotel was busy. A true 5* luxury hotel for a special occcasion. Everything was very expensive but it is a 5* hotel in Venice so you can expect nothing else! having a room ovrlooking the lagoon was great but you also get the noise - there is a major waterbus stop just outside (24 hour service) and a continuous flood of tourists passing so you are right in the middle of the bustle of Venice. Choose a room without the views ora hotel in a location away from San Marco if you want peace and quiet.
Location and nice hotel restaurant. We could celebrate the second birthday of our granddaughte with the song of the staff. Expensive
extremely professional staff, wonderful room, amazing location, a simply extraordinary hotel nothing
This is a superb hotel, in a cracking location, litterally a couple of minutes walk from St Mark's Square, and seconds from the airport water bus stop.. The room and public areas were lovely. We saw no evidence of the staff being unhelpful, quite the contrary, they were very efficient, friendly and welcoming. Recommended. Nothing
comfort and design of the room,view breakfast is too expensive
Everythig was absolutely perfect!!!!!!!
Location of the hotel. Room Front desk staff not freindly though!! Charge eight euro for room service whatever the order is!
Location, location, location. Felt small & discreet. I cannot fault it. (I did not have any meals there, however).
Great location, short walking distance from San Marco and nice shops and restaurants. Very close to the waterbus. Very elegant, clean and breakfast was excellent. I will come back. Everything was great
Location ... close to San Marco Square Service was poor. Room facing is poor.
Excellent staff help, great position on St Marco, and very near excellent shopping.lso water taxis available right on the doorstep Because of the atreet , the rooms on the canal can be quite noisy.
fine hotel with fair price -
The hotel was in a good position which enabled us to move around easily. Hotel staff were polite and efficient. Hotel offered 5 star quality and service,
The staff was very rude. Not the standard for a 5 star hotel.
Conceive is well trained & good -Hotel charges for hot water €7/-!! in room for taking my medicine/ Quality of food for Breakfast not of high grade - similar to canteen
When we were checking-out the money for our staying the hotel took twice from my credit card.
external facade of the building and marina (for boats), underground car park air-condition problems, room not clean, hotel looks as new but is very used, very dirty windows, very big noice wehn the doors for room must be open (access card mechanism)
The Hotel is very nice and the breakfast was good as well. Verry nice location in the laguna. the hotel isn´t 800 meters from mestre train station. it´s a 5 minutes bus ride fron the station - a couple of kilometers. but it was easy to find even without a taxi.
The room was very clean and very big, the breakfast was excellent. We had a great time.
I enjoyed the cleanliness of the rooms, the decor, and the view of the riverfront. The room gave me every indication to believe the place was high end. The place seemed dead. All the lights in the hallways were off, the water in the shower fluctuated temperatures when used (like it hasn't been used for an extended period of time), I only bumped into one other guest in my building during my 1 day stay, and I could tell from the outside how many rooms were occupied - I'd say around 10% at best. This place was huge! Prior to arrival, I didn't think the size of the hotel would be a problem, but once I got there, I found it very annoying. The restaurant was in another building, and we had to go outside and around the waterfront to reach it. Reading the other reviews, I can confirm it's true - the service is mediocre at best. The staff provide seem to have no sense of urgency to help. Our dinner took very long they were unaccommodating. When I asked if I could add chicken to my pasta (which was not on the menu, but chicken and pasta as separate items were), they acted as if I had just walked into the catholic church and pissed on the baby Jesus himself. The service was slow. Upon checkout, I was told by the desk attendant the person with the authority to complete the task was unavailable and I had to wait 10 minutes. This place feels very understaffed. Given the small size of the staff, the seemingly nonexistent guests, the dim lighting and the infrequently used water pipes, I'd venture to guess NH is loosing some serious money on this investment. Granted, I did visit in May, which is probably a slower season.
very little they had no record of my reservation; given a room, it had no air conditioning till the morning of our grateful departure;
the ONLY thing good about this hotel is that it is close to the airport and that is was somewhat reasonable. this hotel/convention center has an extremely odd layout.....it is not customer friendly. We checked into the wrong side of the building and then had to drag all our luggage without any assistance to another building where we did not even know where the entrance was. The staff seemed very disinterested in helping us. We seemed a "bother" to them.The hotel desk said that breakfast was served until 11 am and got there at 10:40 and were yelled at as we entered the dining hall by the staff that breakfast was over at 10:30 and there was no other options.The hotel has the appearance of a new and modern facility but is totally soul-less with the rooms appearing to have been decorated with no comfort thought!
The only nice thing about the hotel was the aspect over a canal. This was the most over-priced and unsatisfactory hotel experience I have had in Europe, and I don't think this was a "Venice" pricing issue. This hotel has 2 different buildings, an up-market 4 star hotel and a budget 3 star hotel. Despite paying for the 4 star hotel we were forced to stay in the 3 star hotel in a noisy room next to a lift - the reception staff rudely would not change the room. The breakfast was not up to scratch for a 4 star hotel. I would not recommend this hotel to anyone as the risk of being downgraded and not refunded or made good in any way is too high !
Breakfest was very good, good shower.
The hotel is great. Lovely resturants and great food. All the staff were very helpfull. Location is good too.
Breakfast was not bad, free parking near hotel No room service, wi fi for 10 euro per day, windows are dirty, it is to poor room for 4* hotel, first night we had few towels and other bathroom accessories (for one person in two bad room), hotel looks like a shopping center where hotel rooms are made instead of store,
We stayed at Building "B" as cheaper side for 2 nights. They don't have enough equipment and service at their room in spite of 4 stars. Especially, I don't recommend family with little baby need to have milk this hotel. Because there were nothing to have hot water and they did't bring it to us. And we have to move to venezia just by land, not sea.
The location was wonderful! The attitude of some of the staff was snooty and the check in and check out process took forever. We were getting off a cruise coming in and there were many people arriving at the the same time but leaving I was left standing for 10 minutes while the clerk fiddled on her computer and noone else was around. To be fair it was the same woman. The conciere also had staff that was either extremely helpful or curt and unresponsive to inquires. The staff was either very pleasant or very disdainful.
The hotel is beautiful like a palace. Location is excellent. They give you the feeling that your money is the most important thing for them. The ask you to sign several forms, preauthorize you credit card, and, it's a shame, lock your minibar during the last night of your stay!
Very luxurious. Staff wonderful. Central Location on the canal with superb views and private water taxi station right in front. Room service excellent! The Westin sets the bar very high! TV channel selection poor.
Friendly, great service,comfortable room Difficult to find hotel
Spacious Room, Ease of access to St Marco Square and bottle of champagne was given for our special stay. Booked a deluxe double room but was given a room on first floor facing another building which is under total renovation, noise starts from 8:00AM, can't sleep well and there is no view from this room, not even city view. Ask for ice buckets at 11:30PM, No one picks the call in Service Express.
The hotel staff were cold and rude. The room service was very poor.
The location was excellent and staff was very helpful and supportive. The hotel is well maintained and charming. The room was well serviced. The hotel met all our expectations--beautiful premises in a charming part of Venice, well connected to visit near and somewhat distant sites of interest to tourists. Yes, the wall was water stained. I informed the manager by a note and received no confirmation or follow up.
Westin Europa & Regina is a wonderful place right on the canal with an amazing staff and facilities Nothing
The Hotel has excellent location and very good service There are multiple type of 'Canal view' rooms that may not always fit the description.
the whole experience,the terrace off our room was perfect the cost of the cheese and ham toasties at 4:00 am !!
The dependent at the lobby was rude. The room they gave was not ready, there was an empty champaigne bottle with the corresponding dirty glasses. To make matters worse, it was time consuming to resolve. The room we ended up with had two full size beds together, with separate linen for each, instead of a king/queen size bed. The waiters at the bar and common areas were rude. My husband and I were celebrating our anniversary. In 30 years this is the most we ever paid for accommodations AND the worst service we've received.
This hotel was really very great, exactly as you see in the photos and can boast about it's location and all of its qualities. Overall i could only find very minimal points to be picky about which are: 1. the hotel is quite tricky to find (as with a lot of places in Venice), you would think directions would therefore be highlighted/mentioned on their website or when you are sent your booking details. 2. Half of the the breakfast staff were useless and not concerned with helping at all (the other half were completely the opposite and couldn't do enough to help and make it as peasant as possible). 3. The hotel decor and furnishings were probably very finely done at one stage, but things are starting tyo tire and wall trimmings etc starting to peel away, scratches and bumps in too many places.