Little Rock Hotels

Planned power outage / no ac for a few hours

Very clean hotel in a nice area of Little Rock. Nice to have a good reasonably priced hotel close the medical center down the street.

The pool area was very dark and very crowded. The pool had a horrible smell, the kids only swam for a few minutes.

The location is good. I reserved and paid in advance for a room with two beds. I get there and it has one bed. Also, the air conditioning doesn't work. They moved my family to another room with working air conditioning, but we had to have a roll-away bed for the child. It is very inconvenient to had a bed in the middle of a room where it is not intended. The desk clerk brought me my new room key and didn't even say a word. She just handed it to me and walked off. The large tub in the room had dirt in the bottom of it and a cockroach on the edge of the tub. The first morning of our stay, room service did a poor job of making the bed. My four-year-old could probably have done better. The second day, when we arrived at the room at 3:00 P.M., the room had not even been made up. I went to the desk and the clerk said they just hadn't gotten to it yet. I said it was a little late now because we were in for the evening. I had to ask for clean towels. I've stayed here before and it wasn't great, but it wasn't bad. Now, however, the Legacy hotel is very poorly managed and run. I will not be staying there again.

It's in a convenient location downtown. It's close to many places that you may be going to in Little Rock. This time, we were going to a concert at the Verizon Arena. It's also not far from the Clinton Museum and the Riverfront area. This was my second time that I stayed here. The first time, I stayed with a friend. She and I didn't think too highly of it. However, it wasn't awful. I was coming back with my husband and his mom for a concert. I wanted a good deal, so I knew it wouldn't be the nicest place to stay at, but I didn't think it would be so bad. However, I realized that I wouldn't stay there again, and I regretted booking it since I had my husband and his mom with me. First, our room was not ready even though it was a little after 3 p.m. when we checked in. However, they gave us one of their apartments instead, which had two separate bedrooms, a bathroom, living room, and kitchen. Secondly, my husband was very disturbed by the carpet that had wax melted on it and lint and things, as if it had not been vacuumed. The most upsetting thing was that the air in our bedroom with a king bed was not working. It was making noise but you couldn't feel cold air. We called the front office. They said they were sending someone. We had to leave for dinner and the concert, so we're not sure if they came to look at it. However, it was not any better when we got back around 10:00 p.m. Third, the bed was not very comfortable. Fourth, which I knew from my first stay, the breakfast is lacking. It had the basics: two choices of mini muffins, only white bread, about 4 cereals, and some not-too-tasty-looking oranges and apples.

The only thing to like about this entire experience was the staff member who changed our room at 3 a.m., and the understanding front desk woman who had to process our refund the next day. The hotel is filthy and smells terrible. But at 3 a.m. when you find that your hotel bed sheets and pillows are covered in bed bugs, there is nothing worse. We were packed and standing in the hall 3 minutes later, and had it not been 3 a.m. in downtown Little Rock we would have left or slept in our car. That same morning, I booked a different hotel for the rest of our stay and went to the front desk to get a refund. Not only did the owner try to tell me they weren't giving me a refund for that night, but the laundry guy tried to tell us that all hotels have bugs and that maybe they had already sprayed and the bugs just weren't dead yet. It was a completely horrible experience. Just thankful we booked through Priceline and we were able to call them and get a refund processed.

The river market is beautiful. The hotel was a bit uncomfortable. The TV and Internet were terrible.

Location was great. Can't get closer to the airport. Room smelled so strong with air freshener that it was almost too much to stay. There was also trash still left in the room. Otherwise it looked clean.

It is right at the Little Rock airport. It was hot as all get out when we walked in and took a long time just to get comfortable. The toilet seat was broken. It was very small and everything felt worn and dated. At one hundred a night, you get proximity to the airport and precious little else.