Little Rock Hotels

Staff friendly

No small basenette for an infant

It is right at the Little Rock airport.

It was hot as all get out when we walked in and took a long time just to get comfortable. The toilet seat was broken. It was very small and everything felt worn and dated. At one hundred a night, you get proximity to the airport and precious little else.

Staff polite

No in room amenities. No coffee, hair dryer, towels for one guest. No clear directions to room. No indication at check in that elevator available, 2nd floor room and guests with mobility issues

Nothing

Room smelled old electronics very unprofessional staff

Very clean rooms ... excellent services! I will stay there again ... very happy!

N/A

Good convienent safe location. Staff for the most part friendly and helpful.

The room was not real clean when I got here. Food wrappers on the floor, a French fry behind the night stand, someone's hair all over sink and bathtub , someone's old soap still in tub which was a different color than the hotel soap.

The nice lady that checked me in, was extremely helpful and understanding!

The entire hotel needs a deep cleaning  had to change rooms due to standing water and hair in the tub and bathroom floor and toilet and sink  It was gross, have never asked for another room, but just could not use bathroom in that condition -

Needs a cleaning in hallways and rooms

I loved the location to the river market district. We were able to walk to the bars and restaurants that we wanted to visit. We were on the 19th floor of the hotel so we had a great view of downtown Little Rock

I booked a "deluxe room" for approx. $170 per night, which isn't insanely high, but I definitely could have found better rates at comparable hotels in the area. When I got to the room it was VERY small, and had 2 DOUBLE beds. I called the front desk and confirmed that this was in fact a "deluxe" room and they said yes. I asked if I could pay to upgrade to a room with 2 queen beds, since there were 4 adults in the group, and they said that double beds were the largest beds they had on property for rooms with 2 beds. That was very disappointing considering I can go to a Holiday Inn Express and get a room with 2 queen beds for $50 cheaper per night. Also, the room did not have a microwave or refrigerator. All of the above are things that come standard in most hotels that are significantly cheaper. For the amount of money that we paid, I was not satisfied with the value.

I liked the elegance of the place. Made me feel fancy.

I didn't like the extra money I spent on things that I felt should have been standard. I should have saved my money and stayed at a cheaper place that provided things such as parking and a microwave/fridge. While I enjoyed the view I don't feel that I should have had to pay additional money for it or parking. All in all it was too expensive for the level of elegance they were selling as standard.

It's in a convenient location downtown. It's close to many places that you may be going to in Little Rock. This time, we were going to a concert at the Verizon Arena. It's also not far from the Clinton Museum and the Riverfront area.

This was my second time that I stayed here. The first time, I stayed with a friend. She and I didn't think too highly of it. However, it wasn't awful. I was coming back with my husband and his mom for a concert. I wanted a good deal, so I knew it wouldn't be the nicest place to stay at, but I didn't think it would be so bad. However, I realized that I wouldn't stay there again, and I regretted booking it since I had my husband and his mom with me. First, our room was not ready even though it was a little after 3 p.m. when we checked in. However, they gave us one of their apartments instead, which had two separate bedrooms, a bathroom, living room, and kitchen. Secondly, my husband was very disturbed by the carpet that had wax melted on it and lint and things, as if it had not been vacuumed. The most upsetting thing was that the air in our bedroom with a king bed was not working. It was making noise but you couldn't feel cold air. We called the front office. They said they were sending someone. We had to leave for dinner and the concert, so we're not sure if they came to look at it. However, it was not any better when we got back around 10:00 p.m. Third, the bed was not very comfortable. Fourth, which I knew from my first stay, the breakfast is lacking. It had the basics: two choices of mini muffins, only white bread, about 4 cereals, and some not-too-tasty-looking oranges and apples.

Good value for money. Nice oversized 2 BR apartment suite for ~$100.

Location

Lack of friendliness of front desk staff

The bed was awesome. Real coffee cups

Rusty air vents. Glasses in bathroom still had last guest's water IN them. Tv couldn't get reception on some channels I wanted to watch. Bathroom small.

Friendly staff

The hotel wasn't modern. I was expecting something a little nicer.

Connie was very kind and informative.

Didn't have a fridge in our room. Also someone tried to enter our room because they thought It was their room...we had all the locks on, so in not sure if their key was truly active for the room or if they were mixed up.

I liked that my room was on the far corner so it was actually quiet at night. Having fridge and micro is nice but I didn't get a chance to use them. Updated bathroom

Not very clean, all my towels had stains on them, also the room had a little bit of a smell (like humidity or something) Bed not very comfortable.

Nice hotel, convenient

hard to actually put a finger on it, just didn't feel welcome

Can't grasp the needs or duvets in warm weather. Just a light blanket is preferable

Convenient location

Still doing construction on the property

Great location! We were able to have a great night a restaurants and bars without going more than a mile from the hotel. The rooms are large and clean.

The hotel seems almost unfinished, the only available parking is an additional charge to the room. It could use some updating.

Clean is top priority for me & the beds are very comfortable. Staff was wonderful & courteous. Definitely will continue to stay here when we are in town.

2 staff members I want to commend , Horce and Bubba... they went above and beyond making us welcome and our stay pleasureable ... a big thanks to them ..They took care of our every need ... our staff members were great also. would highly recommend this Hotel to anyone.. thanks Embassey Suites

Bed was ok

No ice machine, no remote for tv, both nightstand lights didn't work, mascara smeared coverlet from previous person, had no forks, knives, spoons or cups available when I called front desk for them. Had to hold the handle to the toilet down the whole time just to flush it. Overall terrible service. I never post bad reviews but this deserved it. Road noise unacceptable.

The location is close to interstate and businesses.

All the employees was rude when you asked them simple questions. They did not service my room the first night even though I sat with maid please sign on the door all day. Leaving trash piled up in the corner. I had to beg for a towel because they wanted two people to use the same two towels for three days. Breakfast was dry and not a big selection. There was a perverted man that worked there who hounded me when I was alone and grabbed his private part from looking at me. Its right beside the projects so I guess thats why there was a brand new Challenger jacked up with the rims stolen from it sitting on bricks. Spending 5 more dollars a night somewhere else would be better and safer for your family.

Nice rooms, very clean and outstanding breakfast

N/A

The rooms were of poor quality-stains on the carpet, door hard to open, and a funky smell to the room.  I didn't have stable internet access.  I forgot my life n death medication in the room, and they wouldn't let me get it b/c the housekeeper had left, even though it was an EMERGENCY!  I had to call customer care for the hotel chain just to get them to release my medicine.  They weren't nice to me at all!  Finally, it is in a horrible area of Little Rock.  Don't ever visit!!

Safe, comfortable, good breakfast, new beds. But older property, appears a little sketchy, but perfectly fine. Looks like abandoned Denny's in lot is about to be opened again.

We had a roach in our bathroom.

The shuttle was awesome.

The hotel is dirty and run down

the breakfast and wifi were a plus!

Never had a suite for a price like this! And the shuttle which drives me also to Central Highschool.

On the first day I saw walking a big insect on the floor (don't know the name) but that can always happened.

Great staff...near airport...nice facility. Fantastic continental breakfast!

Room wasn't entirely clean on arrival.

The beds were clean and the hotel was accessible and pet friendly. Great location by the airport!

Just stayed the night we landed in Little Rock and the night before we departed. Perfect location, literally across the expressway from the airport. Nice comfy beds and handy having the restaurant attached to the lobby for our late night dinner.

Our first night we ended up in a room next to the elevator and ice machine. Never a good spot. Travelers at this hotel begin taking the elevator at 4:30 AM, so good luck sleeping in if you end up in a room ending in the number 17.

Everything

They only had a handy cap room available

This was my second time to stay here but it had been awhile. The hotel was still in good condition: Clean and comfortable. Great location for what we were doing - Conference at UALR and much better value than the hotels downtown and just as close.

Our room was on the North side of the building and right above the side entrance - early in the morning it was a little noisy but I needed to get up anyway.

Check out time is 11 am. They started to ring the room phone immediately after 11 and said. at 11:45 the front desk said that they might charge us for another day. WE HAVE 4 ROOMS FOR 2 DAYS AT REGULAR RATE OF $99 / DAY. and we have VACATED ALL THE ROOMS EXCEPT ONLY ONE. and vacated that room at 11:55. We travel at least 2 months out of the year. Will we stay in your hotel again. NEVER. Even if it was for FREE.

Location

The room was dirty. There was toothpaste on the bathroom counter and mold in the shower. There was no complimentary coffee downstairs and the "Starbucks" was closed. The front desk guy couldn't tell us anywhere open to go.

The location and staff were great! The room was nice and clean with a great view of downtown LR.

Bed was comfortable. Great distance from hospital .

Room was kinda small, there were dirty spots on bathroom door plus on walls, remote was broke so it was hard changing channels, bathroom was so small my husband had hard time sitting on toilet and shutting door

My husband and I stayed here for a Razorback game weekend/ getaway.  The hotel was very nice, the staff incredibly helpful, the room was spacious, and the most important factor for us... The bed linens were crisp clean AND WHITE!!  The only negative was the construction on the parkway.  

The free breakfast was excellent every morning and our server was excellent

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the rate of the room was terrible for the ammenities they had, the beds was hard has the floor room wasnt clean and they refused us a new room. we had a our 2 yr son and it wasnt ok to have stuff in the floors i ask fo rrefund and was denied that also i will never stay there again

Great price, great continental breakfast, comfy rooms, comfortable beds, and polite staff

The staff were extremely helpful, the facilities complete

No safe in room; breakfast ends 09.00 not 10.00 which does not suit families in summer. Minor improvements which could make this hotel exceptional.

Price

Do not advertise a breakfast if the only thing you serve is coffee and bad biscuits.

The price is very competitive, there's a spot of breakfast, and the WiFi generally works.

Probably because of the price, it seems to attract a lot of work crews, truckers, etc. who are looking for the cheapest place to stay. The neighborhood is a little sketchy. The cleanliness level is certainly no more than acceptable. If you're planning a family vacation and want everyone to feel chipper and upbeat, this is probably not the place. But if you want to lay over for a night for minimal cost, and hit the road in the AM, this will probably work.

It was a clean and comfortable that you wouldn't mind having your whole family.

For me all was good.

Reasonably priced and clean.

The room was clean & comfortable. The staff was courteous & informative about local attractions.