Traveler reviews
Overall rating
5.0
Okay
Based on 18 reviews
Boarding
5.5
Comfort
4.8
Crew
5.6
Entertainment
4.4
Food
4.5
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Find cheap flights on Cebgo
Round-trip
Travelers
18-64
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
65+
0 seniors (age 65+) selected
12-17
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
Carry-on bag
0 carry-on bags selected
Checked bag
0 checked bags selected
Baggage per passenger
Cebgo information
| IATA Code | DG |
|---|---|
| Routes | 86 |
| Top route | Iloilo City Mandurriao to Cebu City Mactan Intl |
| Airports served | 29 |
| Top airport | Cebu City Mactan Intl |
Recent reviews
Traveler rating
0
0
0
2
0
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2.0
My flight got canceled and I nearly missed my connecting flight to el nido because of this . So I had to get up at 4am to catch a ferry to cebu and travel 7 hours to the airport I am not happy at all
Reviewed Jun 2022review from
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10.0
Cons: The staff was great
Reviewed Mar 2020review from
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2.0
Pros: I cancel my ticket and they refused to refund me still
Cons: You can help me get my money backReviewed Jan 2020review from
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10.0
Pros: Crew was very nice and helpful
Cons: Alcohol selection very limitedReviewed Jan 2020review from
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4.0
Cons: The connecting flight was cancelled and the ground staff in Seoul airport had no clue how to help all the stranded passengers. We were sent back and fort to transfer desk and immigration then at the booking counter at the departure level. The cancellation was not handled properly and Asiana staff had no clue what to do. For a big airline company like Asiana, we expected more. In the end, we were left to tend to ourselves and staff at the transfer desk were useless. Never experience this with any other airline.
Reviewed Dec 2019review from
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10.0
Pros: The crew, boarding was easy and the flight arrived early. Even the snacks were good and inexpensive
Cons: This flight was perfectReviewed Nov 2019review from
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2.5
Cons: Because they over booked our flight and had weight restrictions due to winds, they off boarded everyone’s checked in luggage. They say they would have it delivered to our hotel or our final destination depending on if we were staying in Manila or traveling on a connection. No one answers at any of their numbers. Hours later and still no word on my luggage where abouts.
Reviewed Oct 2019review from
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7.5
Pros: Seat could not recline
Cons: Free drinksReviewed Sep 2019review from
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3.0
Pros: Comfortable seat.
Cons: Cleanliness of plane. Remote control of entertainment screen not working. Food need improvement.Reviewed Jun 2019review from
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2.6
Pros: Never had the chance. Becoz I miscalculated the date. I needed a June 2nd Depart MLA to LGP. I tried to get @ least half the price and so I can rebooked my flight but the CEBGO Airline says the ticket.
Cons: since I miscalculated the date of the trip, my bad, CEBGO could have been @ least given me half the price and so I can pay to rebook another ticket. I am sure even I missed the fhat flight, they able to SELL that opening seat and EARN something. The CEBGO gate agents didn't do anything about it.Reviewed Jun 2019review from
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2.0
Cons: The cebu pacific airline was not organized. Flight delayed and missed connecting flight because of it.
Reviewed May 2019review from
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2.0
Cons: My flight was over three hours delayed,then they gave us a 2 hour late flight and I missed my joining flight to Boracay.Had to get a hotel miss a night in Boracay and buy another ticket and Cebu wouldn’t compensate anything!
Reviewed May 2019review from
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8.0
Pros: The Crew was very friendly and helpfull
Reviewed Mar 2019review from
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8.3
Carry on v checked
Cons: I was disappointed when I was told I must check my carryon bag because it was 2 kilos too heavy and must pay 1000 pesos to check it then watch as other passengers carrying bags much larger and heavier than mine walk on to my flight unmolested. I thought this unfair since the bag in question had travelled with me since Dallas on 3 different planesReviewed Jan 2019review from
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8.0
Smooth and fast flight
Pros: The pilot's take off and landing. Smooth!Reviewed Oct 2018review from
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10.0
Pros: It was fast and easy
Reviewed Jun 2018review from
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5.3
Cons: The flight was delayed and no one told us why.
Reviewed Apr 2018review from
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6.0
Delayed flight
Pros: The flight pushed through despite the weather.
Cons: The flight was delayed because of rain and some fog. Honestly if the runway was longer, this won’t be an issue.Reviewed Feb 2018review from
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4.0
Cons: 1hour delay
Reviewed Jan 2018review from
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2.0
Delayed
Cons: Inconvenience to everything and everyone that involved me and my plansReviewed Jan 2018review from
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6.0
Cons: Late
Reviewed May 2017review from
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4.3
Pros: Crew with bright yellow and jeans. Few looked happy and crisp. We had no food so that rating should be NA.
Cons: 3 delays. Long time in bus waiting to finally Board.Reviewed Feb 2017review from
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2.0
Delayed
Pros: We were given cup noodles and bottled water as a compensation.
Cons: It was delayed for 2 hours.Reviewed Nov 2015review from
Cebgo FAQs
What is Cebgo's carry-on size allowance?
On board Cebgo flights, cabin baggage should not exceed 22x14x9in. If your hand luggage is bigger, the Cebgo assistance team will most likely ask you to pay extra for checked luggage.
Where does Cebgo fly to?
Cebgo proposes only domestic flights in the Philippines to 29 different cities, including Cebu City, Davao City, and Iloilo City.
What is Cebgo’s primary hub?
Cebgo concentrates most of its flight operations in Cebu City.
How does KAYAK find such low prices on Cebgo flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Cebgo.
Flight status
Cebgo route map
Top flight routes
Top airports served by Cebgo
- Cebu City Mactan Intl Airport (CEB)
- Manila Ninoy Aquino Intl Airport (MNL)
- Del Carmen Sayak Airport (IAO)
- Busuanga Airport (USU)
- Cagayan de Oro Laguindingan Airport (CGY)
- Davao City Francisco Bangoy Airport (DVO)
- Iloilo City Mandurriao Airport (ILO)
- Boracay Godofredo P. Ramos Airport (MPH)
- Butuan Airport (BXU)
- Tacloban City D.Z. Romualdez Airport (TAC)
- Naga City Airport (WNP)
- Bacolod Airport (BCD)
- Zamboanga City Airport (ZAM)
- Surigao Airport (SUG)
- Ozamiz Labo Airport (OZC)
Cebgo contact information
- DG IATA Code
- +1-8555-232722 Call
- cebupacificair.com Visit
Overview of Cebgo
Based and headquartered in the Philippines, Cebgo is known for being a budget-friendly airline that was created in 1995 and travels to over 25 different destinations, with all of them being domestic and ranging from big cities to smaller, more remote areas.
Although this airline is not a member of an air alliance and does not have any codeshare agreements with other companies, it has connections with and has previously been operated by several other airlines, including South East Asian Airlines and Tigerair Philippines, both of which are based in the Philippines.
When you book a flight with Cebgo, there is one class that travelers can select: Economy. With an Economy ticket, you will have access to certain standard amenities and perks, such as complimentary drinks and light snacks during your flight, the ability to choose your seat, a comfortable chair that will provide you with a footrest and plenty of space, and whatever entertainment options are on your plane, such as movies, magazines, and music.
This airline has a fleet of 20 planes, with a majority being ATR. The ATR 72-600 is the most commonly used plane by the company as it is able to hold almost 80 passengers and can travel long distances, making it particularly convenient for trips between cities that are far from one another. For shorter flights that have fewer people on them, the ATR 72-500 is a more common choice, as it can only fit up to 72 passengers and has a smaller fuel capacity.
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.