Very nice rooms and the staff are very helpful and attentive
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4 stars
Marco Polo Plaza Cebu
Cebu Veterans Dr, Unit 1209, Cebu City 6000, Philippines
Cebu City, Philippines
See location+63 322 531 111Photos of Marco Polo Plaza Cebu
Overview
Marco Polo Plaza Cebu is a luxury property located in a prestigious area above Cebu City. This property features 329 spacious rooms filled with comfortable and modern amenities. Several languages are spoken at the hotel including Tagalog, English, Spanish, and Chinese. The property is family-friendly and cribs are available for the rooms if needed.
The rooms at the hotel have refrigerators, coffee making facilities, around the clock room service, free wired and wireless Internet, air conditioning, a mini-bar, blackout drapes, a desk, private bathroom, and bidet. Hypoallergenic bedding is available for those who may need it. Guests can choose from a range of rooms including those that have views of the sea or the mountains.
The hotel has several on-site dining options available, and guests are offered a buffet breakfast for an added charge each morning from 6 AM to 10:30 AM. The hotel has a wide range of other amenities, as well. These include a business center, spa treatment rooms, free WiFi in the public spaces, a conference space, dry cleaning/laundry service, a sauna, and express check-in and check-out.
Those staying at the property will be only a short distance from Cebu City and all that it has to offer. The guests will be close to Fuente Osmena Circle, Ayala Center, and the Philippines Taoist Temple. Guests will also find quite a few places in the area to dine, such as KAYU, Café Capriccio, Lemon Tree Fusion Restaurant, and The Park Social.
Latest deals for Marco Polo Plaza Cebu
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Marco Polo Plaza Cebu
- Adults only
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Mobile hotspot device
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Adults only
- Elevator
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
General
- Mountain view
- Storage available
- Sea view
- Seating area
- Slippers
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Pool and spa
- Spa
- Outdoor pool
- Pool towels
- Spa and wellness center
- Pool bar
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Playground
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Gift shop
- Bicycle rental
- Beauty salon
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of Marco Polo Plaza Cebu
8.7
Very good
1818 verified ratings
Wonderful
1086
Very good
323
Good
221
Okay
73
Fair
61
Mediocre
23
Poor
31
Summary of reviews
Guests say
Guests generally appreciated the great service and cleanliness of the hotel, with many praising the friendly staff and good amenities. However, the location was frequently mentioned as a downside, being far from the city center and shopping areas, which made accessibility a concern for some guests.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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8.6 out of 10
926 reviews
9.1 out of 10
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All reviews
Pros (+) Very clean, very nice facilities, excellent food and drinks. Super nice and courteous staff.
Cons (-) Nothing. It is a very well run establishment in a very nice and quiet location, yet conveniently placed to the airport with good transportation to shopping.
Pros (+) The complemenary shuttle service was very usefull as it was still a bit far too walk to the center. Even during the sinulog when it was overcrowded the staff was able to give personal attention to us at the desk, in the restaurant, at the entrance and any other place.
Cons (-) N/a
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a wide range of dining options, including a buffet breakfast available for an added charge each morning from 6 AM to 10:30 AM. Guests have praised the good food and experienced friendly staff at the on-site restaurants.
Are there any concerns about the hotel's facilities?
Some guests have mentioned concerns about the hotel's aging facilities and slow elevators. However, many have found the rooms clean and comfortable, with great food options and exceptional service.
What are the best times to visit the hotel?
The hotel is highly recommended for celebrations like New Year's Eve, offering great views and superb service. However, it's worth noting that some guests have experienced maintenance issues and slow check-in during their stay.
How are the hotel staff and customer service?
The staff are described as very accommodating, friendly, and attentive. Many guests have praised the wonderful staff who often went out of their way to ensure a happy stay. However, a few have mentioned issues with the flexibility of the staff in finding proper bed sizes.
What are the common concerns about the hotel's rooms?
Some guests have mentioned concerns about the aging interior and facilities in the rooms, such as outdated TVs and dilapidated cupboards. Additionally, a few guests have noted the absence of bidets in the bathrooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in April, which is the low season, to enjoy the hotel and its amenities with more tranquility.
Explore Nearby Attractions
The hotel's proximity to attractions like the Cebu Taoist Temple, Gaisano Country Mall, and Ayala Center makes it convenient for guests to explore the local area.
Check Room Amenities
Some guests noted that the rooms were well-equipped with modern amenities, including hypoallergenic bedding for those with sensitivities. Checking the available amenities before booking can ensure a comfortable stay.
Try the Buffet Breakfast
While the buffet breakfast comes at an additional charge, many guests found it to be excellent and worth trying during the stay.
Be Mindful of Maintenance
A few guests mentioned that the hotel's facilities and interior seemed a bit outdated, so it may be helpful to inquire about the maintenance status before booking.
Consider Room Size
Some guests felt that the room size could be larger, so if space is a priority, it might be beneficial to inquire about room options that offer more space.
Take Advantage of On-Site Dining
Guests appreciated the on-site dining options, particularly the buffet and menu offerings, making it convenient for a satisfying dining experience without leaving the hotel.
Plan for New Year's Eve
If visiting for New Year's Eve, consider booking a mountain view room for a memorable celebration, as suggested by a guest who had a great experience during this time.
Be Aware of Bathroom Amenities
Some guests noted the absence of bidets in the bathrooms, so if this amenity is important, it's advisable to inquire about it before booking.
Location
Cebu Veterans Dr, Unit 1209, Cebu City 6000
What's nearby
- Cebu Taoist Temple0.8 mi
- Cebu Country Club1.2 mi
- Cebu International Convention Center1.4 mi
- Quest Hotel and Conference Center1.6 mi
- Ayala Center1.7 mi
- Cebu Provincial Capitol1.8 mi
- Banyan Tree Spa2.1 mi
- Robinsons Plaza2.3 mi
- SM City Cebu2.5 mi
- Museo Sugbo2.7 mi
- Sinulog Festival2.9 mi
- University of San Carlos2.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Marco Polo Plaza Cebu
Low season | July |
|---|---|
High season | January |
Average price (weeknight) | $57 |
Average price (weekend night) | $60 |
When to book a room at Marco Polo Plaza Cebu
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Marco Polo Plaza Cebu
FAQs when booking at Marco Polo Plaza Cebu
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Value for money | 8.7 |
|---|---|
Distance to city center | 2.5 mi |
Nearest Airport | Cebu City Mactan Intl |
Distance to airport | 6.1 mi |
Everything you need to know for your stay in Cebu City
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