Grand Mercure Ambassador Changwon

The staff are hospitable and very friendly, with reasonable English proficiency. The concierge staff go out of their way to assist with anything, and the 24hr front desk ensures prompt service.

The hotel offers a great breakfast buffet, and guests can also order room service for delicious Korean cuisines. Additionally, there are restaurants close by in the shopping mall for more dining choices.

The hotel provides clean and comfy accommodations with spacious beds. However, some guests found the clean condition to be not as good as expected for a 4-star hotel.

Yes, the hotel offers free parking as well as valet parking for the convenience of guests.

The high season is in October, offering a great time to experience the hotel's excellent facilities and nearby attractions. However, it's important to note that the hotel may have overpriced extra charges for amenities during this time.

Some guests found it inconvenient that the toilet and bathroom were not adjacent, and there was no floor heating, so consider this when selecting a room.

The hotel is adjacent to a good supermarket and shopping complex with many places to eat. Guests recommend exploring the square at the back of the complex for dining options.

Due to COVID-19 restrictions, some guests found the breakfast buffet to be expensive. Consider ordering room service for breakfast or exploring nearby dining options.

While many guests found the hotel to be clean and comfortable, some mentioned issues with cleanliness, such as broken items and cleanliness of the bath. It's advisable to check the room upon arrival and report any issues promptly.

Several guests mentioned issues with soundproofing, which affected their ability to have private conversations and led to disturbances from neighboring rooms. Consider this when booking a room.

Guests recommended trying the Korean BBQ and other dining options in the nearby shopping mall. This provides a convenient and diverse range of dining experiences.

Some guests found certain amenities, such as the sauna, to be overpriced. It's advisable to inquire about additional charges for facilities and services to avoid unexpected expenses.

The hotel offers an airport shuttle service for a surcharge. Guests may find this convenient for transportation to and from the hotel.

The concierge staff received praise for their assistance and recommendations. Guests can benefit from utilizing the concierge for local recommendations and transportation arrangements.

A few guests reported encountering pests in their rooms. It's advisable to be mindful of this and promptly report any issues to the hotel staff.