
Helena Hotel
Photos of Helena Hotel
Overview
Amenities at Helena Hotel
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Body soap
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Trash cans
- Conditioner
- Adapter
Dining
- Electric kettle
- Kitchenware
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Shower
- Private bathroom
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
Media and entertainment
- Flat-screen TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Upper floors accessible by stairs
Laundry
- Laundry service
- Iron and ironing board
General
- Sea view
- Storage available
Services and conveniences
- Safety deposit box
- Room service
Bedroom
- Wardrobe or closet
Things to do
- Beach access
Health and safety
- Daily housekeeping
Reviews of Helena Hotel
Summary of reviews
Score by provider

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's customer service?
The hotel's staff is known for being very friendly, helpful, and accommodating. Guests have highlighted the exceptional service provided by George, the grandson running the hotel, who goes above and beyond to ensure guests have a great experience.
How is the quality of the beds at Helena Hotel?
While some guests have mentioned that the beds were a little hard, they also noted that George, the hotel's host, was attentive and added padding to the mattress to improve comfort.
What are the parking options available at the hotel?
The hotel offers free parking, and although parking in Chania center can be a bit challenging, George, the hotel's host, provides instructions for free parking spots within a short distance from the hotel.
What practical amenities are provided in the rooms?
The rooms are equipped with practical amenities such as a fridge, coffee machine with daily pod replacements, and decent shower products. Additionally, guests have access to a small fridge and a Nespresso coffee machine, with capsules and water replenished daily.
When is the best time to visit Helena Hotel?
The high season at the hotel is in August, and the low season is in September. Visitors can expect a wonderful experience with amazing views and helpful staff, especially George, the hotel's host, who provides valuable recommendations and assistance.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the harbor comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in September, which is mentioned as the low season. This could provide a more relaxed experience.
Take Advantage of Nearby Attractions
The hotel is conveniently located near various attractions such as the Nautical Museum of Crete, the Venetian Port, and the Chania Lighthouse, making it easy to explore the area.
Request Room with Updated Facilities
Some guests noted that the facilities in the rooms could use updating. If this is a concern, consider requesting a room that has been recently renovated.
Engage with the Friendly Staff
Many guests praised the staff for being exceptionally friendly and helpful. Don't hesitate to ask for recommendations or assistance, as they are known for going above and beyond for guests.
Be Mindful of Noise
While the hotel's central location is convenient, it can get noisy due to the festive atmosphere of the old town. Light sleepers may want to prepare accordingly.
Check for Room Amenities
Rooms are equipped with useful amenities such as a fridge, coffee machine, and shower products. These can enhance the overall comfort of your stay.
Plan for Transportation
If you require airport transportation, take advantage of the hotel's airport shuttle service, although it is available for an additional charge.
Consider Room Size
Some guests mentioned that the rooms are small, so if space is a priority, it's advisable to inquire about room size options when booking.
Take Note of Bed Comfort
A few guests found the beds uncomfortable, so if you have specific preferences or requirements for bedding, it may be worth discussing this with the hotel in advance.
Location
What's nearby
- Nautical Museum of Crete141 yd
- Etz Hayyim Synagogue187 yd
- Firka Fortress200 yd
- Eleftherios Venizelos Square258 yd
- Archaeological Museum of Chania262 yd
- Mosque of Kioutsouk Hassan280 yd
- Folklore Museum of Chania290 yd
- Cathedral of the Presentation of the Virgin Mary293 yd
- Mitropoleos Square317 yd
- Municipal Art Gallery of Chania390 yd
- Chania Harbour393 yd
- Chania Old City0.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Helena Hotel
Low season | March |
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High season | October |
Average price (weeknight) | $91 |
Average price (weekend night) | $69 |
When to book a room at Helena Hotel
KAYAK's top tips for your stay at Helena Hotel
FAQs when booking at Helena Hotel
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in ChaniaMost recommended
See most recommended stays in ChaniaGood to know
Value for money | 9.2 |
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Distance to city center | 0.3 mi |
Nearest Airport | Chania Souda |
Distance to airport | 7.6 mi |