Iolida Village Water Park Hotel by Smile Hotels

The hotel offers a broad selection of tasty and varied meals every day, suitable for both kids and adults. The food is great all day with a high standard for all-inclusive. However, some guests mentioned that the breakfast was the same every morning and that the dinner buffet closed a bit early at 9:00 pm.

The hotel is very clean, including the water in the pools. The rooms are modern and kept tidy by the housekeeping staff, leaving them spotless every time. However, some guests mentioned that the cleaning service was not available on a Monday.

The hotel is a perfect option for families with kids, offering a waterpark with slides, swings, and a special restaurant for children. The staff is kind and helpful, and the hotel provides a lovely family feel with no queues for the waterpark and a variety of activities for kids.

The staff is described as very kind, helpful, and friendly, providing excellent service throughout the hotel. Guests particularly appreciated the helpfulness of the receptionists, the bartenders, and the restaurant staff.

The hotel offers a range of amenities, including multiple pools, a waterpark, a fitness center, free Wi-Fi, and a garden. Additionally, the hotel provides free parking and is located just a short walk from the beach and shops.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel is conveniently located within walking distance to various attractions, including Nea Chora Beach, Firka Fortress, and the Nautical Museum of Crete. Take some time to explore these nearby sights.

Guests suggested that rooms located at the back of the property are quieter, providing a peaceful environment for relaxation.

Families with children can take advantage of the water park, slides, swings, and special restaurant for kids. The hotel offers a range of activities suitable for families.

Guests praised the variety and taste of the meals provided, with a broad selection available throughout the day. Theme dinners were particularly highlighted as a delightful experience.

While the all-inclusive package offers good value, some guests noted limitations such as the early closure of the dinner buffet and the absence of certain special coffees.

The hotel offers multiple pools, both indoor and outdoor, providing a pleasant and clean environment for relaxation and enjoyment.

Numerous guests commended the staff for their kindness, helpfulness, and attentiveness, particularly highlighting the bartenders and reception team for their exceptional service.

The hotel provides various services such as workshops, activities for kids, and themed evening programs. Inquire about these offerings upon arrival for a more tailored experience.

To avoid potential crowding and to fully enjoy the water park and other facilities, consider visiting during off-peak times when the resort is quieter.