Pros (+) The hotel and the room were dirty. When I checked in I had to wait 20 min till someone showed up. I would only sleep on top of the bed not as I did not trust the sheets. Random hairs allover.
2 stars
Extended Stay America Suites - Washington - DC - Chantilly - Dulles South
14420 Chantilly Crossing Lane, Chantilly, VA 20151, United States
Chantilly, VA
See location+1 703 263 7173Photos of Extended Stay America Suites - Washington - DC - Chantilly - Dulles South
Overview
Suburban hotel with free breakfast and a 24-hour front desk Along with coffee/tea in a common area, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request. Extended Stay America Suites Washington DC Chantilly Dulles offers 104 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Chantilly hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Extended Stay America Suites - Washington - DC - Chantilly - Dulles South
Amenities at Extended Stay America Suites - Washington - DC - Chantilly - Dulles South
- Free Wi-Fi
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
Kitchen
- Kitchenware
- Stovetop
- Toaster
- Refrigerator
- Coffee machine
- Microwave
- Dining area
- Kitchen
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Shower
- Private bathroom
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
General
- Family rooms
- Telephone
- Carpeted
- Storage available
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Wardrobe or closet
- Alarm clock
Services and conveniences
- Wake-up service
- 24hr front desk
Workspace
- Desk
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Reviews of Extended Stay America Suites - Washington - DC - Chantilly - Dulles South
6.2
Okay
604 verified ratings
Wonderful
199
Very good
55
Good
66
Okay
37
Fair
58
Mediocre
39
Poor
150
Summary of reviews
Guests say
Guests appreciated the great location and friendly staff, often highlighting the proximity to attractions and restaurants. However, many reviews pointed out significant cleanliness issues, outdated rooms, and a lack of amenities that were advertised, such as breakfast and working WiFi. Overall, while the staff received praise, the hotel needs improvements in maintenance and hygiene.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
5.5 out of 10
3 reviews
3.8 out of 10
2 reviews
All reviews
Pros (+) This management team leaves much to be desired. They make you beg them to talk to technical support--which is completely necessary because the internet doesn't automatically work with iOS products. They also lie about what is available for use. It also smells like tobacco all over the hotel.
Cons (-) Everything.
Pros (+) nothing. They are theworst out there
Cons (-) stranded in the late hours inspite of non refundable guaranteed booking
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary breakfast at Extended Stay America Suites?
The complimentary breakfast at Extended Stay America Suites includes basic options like granola bars, muffins, and sometimes small, dry blueberry muffins. However, guests have mentioned that the variety is limited, with no fresh fruit, cereal, milk, yogurt, or juices.
Are there any concerns about cleanliness at Extended Stay America Suites?
Some guests have reported concerns about cleanliness, including instances of old food found under and behind furniture, slow internet, and a room that smelled like dog urine. However, many guests have also praised the cleanliness of the rooms and the helpfulness of the staff in addressing any issues.
What are the parking options at Extended Stay America Suites?
Extended Stay America Suites offers free parking and private parking for guests, providing convenient options for those traveling by car.
How is the customer service at Extended Stay America Suites?
Guests have consistently praised the friendly and helpful nature of the staff at Extended Stay America Suites. Some have specifically mentioned the excellent and accommodating customer service provided by the staff members.
When is the high season for visiting Extended Stay America Suites?
The high season for visiting Extended Stay America Suites is in June, offering potential visitors an opportunity to plan their stay during a time when the hotel experiences increased demand and activity.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on Higher Floors
Several guests recommended choosing a room on a higher floor to avoid potential noise disturbances and to enjoy better views.
Consider Bringing Your Own Breakfast
Some guests found the hotel's continental breakfast to be lacking in variety and quality, so consider bringing your own breakfast items or dining at nearby restaurants.
Request Cookware from Front Desk
If you plan on cooking in your room, you can request additional cookware, including toaster ovens, from the front desk to enhance your cooking experience.
Check Room Amenities
Some guests noted that basic amenities like cookware and coffee makers were not automatically provided in the rooms, so it's advisable to check with the front desk for any additional items you may need.
Be Mindful of Noise Levels
A few guests mentioned noise disturbances, so it's recommended to be mindful of noise levels and consider requesting a quieter room location if needed.
Double-Check Room Cleanliness
While many guests found the rooms clean, some mentioned the need for thorough cleaning and encountered issues with bugs, so it's advisable to double-check the room's cleanliness upon arrival.
Utilize Laundry Facilities
Guests appreciated the availability of laundry facilities, so take advantage of this amenity during your stay for added convenience.
Bring Your Own Toiletries
Some guests found the provided toiletries to be insufficient, so consider bringing your own toiletries for a more comfortable stay.
Inquire About Nearby Attractions
The hotel's proximity to various shopping centers and attractions was praised by guests, so don't hesitate to inquire about nearby places to visit during your stay.
Address Specific Room Needs Promptly
If you encounter any issues with your room, such as maintenance or cleanliness concerns, it's advisable to promptly inform the front desk for timely resolution.
Location
14420 Chantilly Crossing Lane, Chantilly, VA 20151
What's nearby
- Chantilly Crossing Shopping Center209 yd
- Dulles Expo Center0.8 mi
- Steven F. Udvar-Hazy Center0.9 mi
- Sully Historic Site1 mi
- Pleasant Valley Golf Club2.1 mi
- Chantilly National Golf and Country Club2.4 mi
- Walney Visitor Center2.7 mi
- Eleanor C. Lawrence Park3.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Suites - Washington - DC - Chantilly - Dulles South
Low season | December |
|---|---|
High season | January |
Average price (weeknight) | $90 |
Average price (weekend night) | $93 |
When to book a room at Extended Stay America Suites - Washington - DC - Chantilly - Dulles South
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Extended Stay America Suites - Washington - DC - Chantilly - Dulles South
FAQs when booking at Extended Stay America Suites - Washington - DC - Chantilly - Dulles South
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Value for money | 6.1 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Washington, D.C. Dulles Intl |
Distance to airport | 3.5 mi |