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How would I rate the food? A bag of 10 tiny cookies, loaded with preservatives? Is there anything lower than 1? Entertainment? Everyone is responsible for bringing their own entertainment. Even my book was bad.

More room without more cost.

They told us the reason of delayed very late.

They cancelled our flight three times and would not try to give us a direct flight. We ended up booking a whole new flight with Jet Blue!!!

One of the attendants was nice the other lady was mean.

We had to wait over 40 min before we can get out of the airplane. It ruined my whole flight, they didn't have a gate for us to exit. Most likely I will not be flying with American Airlines again.

Comfortable and crew was helpful. I'm diabetic and when it was time for my evening meds I was given ample drink to get them down. Crew member checked back to see if I needed more.

I did not like that we were very late coming from Dallas to Washington, Regan airport.

The Crew

I arrived Washington D.C without any of my luggage. jetBlue did not transfer my luggage from Boston. I only received one of my bags after 48hrs. It is almost 72hrs and I haven't received my 2nd bag. I am stranded. No clothes,toiletries and other important items. I am exasperated and frustrated. Not a good experience for a first time traveller on jetBlue.

I have flown Jet Blue previously and the experience lives on!

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Flight was delayed in MN due to having to transport a part to DC, result in our inability to get a rental car. Landed 30 minutes after the rental car places close. Company offered no compensation. All they kept saying was sorry -what happen to costumer service ! Will never fly Sun Country again.

The price was the cheapest option I could find, but still not cheap. Overall service was good - staff was friendly.

The flight was crowded, there was very little overhead room for bags. The staff took, what felt like, a really long time to serve drinks ( there didn't seem to be any sense of urgency - except for First Class, and there was a very limited menu - everything else cost extra). The only food options are an extra cost - is it too much to ask for a bag of pretzels? The only entertainment options are an extra cost. To check a bag is an extra cost. Not really sure what my ticket was paying for, seems like a lot to just sit in a very small, uncomfortable seat.

Everything. Maintenance issue. Debording in Austin. Seat confusion. Never again!

The crew was fine.

At no time was I made aware during my booking that I would be charged for a carry on. The total cost added $60 to my flight. I feel completely mislead. Customers also had to pay for water on the flight which was ludicrous.

At least, one gets pretzels with the drink. I didn't take dvantage of watching TV or a movie so the question isn't applicable to me. I am disabled and the crew was extemely helpful and pleasant.

I liked how quickly I was able to board.

I disliked the temperature on the plane because it was too cold. I also don't understand how TSA determines how one gets pre-boarding status. Families were split up. For example, a husband was separated from his wife & child. Is this done on a random basis?