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Good view

Breakfast does not have good things to eat. Too cheap ones..

We sat on the tarmac after landing for 40+ minutes.

Nice customer service, flight attends very nice and helpful

Overall all was good

I truly enjoyed the ride. The staff, ambiance and cleanliness of the plane was so inviting. I even enjoyed the safety presentation. Also, complementary wine makes everything better :-)

How would I rate the food? A bag of 10 tiny cookies, loaded with preservatives? Is there anything lower than 1? Entertainment? Everyone is responsible for bringing their own entertainment. Even my book was bad.

More room without more cost.

They told us the reason of delayed very late.

Everything. Maintenance issue. Debording in Austin. Seat confusion. Never again!

The crew was fine.

At no time was I made aware during my booking that I would be charged for a carry on. The total cost added $60 to my flight. I feel completely mislead. Customers also had to pay for water on the flight which was ludicrous.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

First was delayed resulting in me running from one gate to the other only to find out the 2nd flight is also delayed. Then boarded plane sat on tarmack with no AC for over an hour. Then when we got to final destination had to sit on tarmack again for another 1/2 hour because no gate to unboard. Resulted in almost losing hotel room and having to pay crazy price for in room service. Now suffering due to not enough sleep. AA did not offer ANYTHING for the trouble. Almost treated it as business as usual.

We arrived earlier that predicted. I liked it.

They gave us just 2 small snack

The Crew

I arrived Washington D.C without any of my luggage. jetBlue did not transfer my luggage from Boston. I only received one of my bags after 48hrs. It is almost 72hrs and I haven't received my 2nd bag. I am stranded. No clothes,toiletries and other important items. I am exasperated and frustrated. Not a good experience for a first time traveller on jetBlue.

I have flown Jet Blue previously and the experience lives on!

Flight took off on time and landed early. No issues in boarding, seating or service. Clean, safe plane with attentive crew. Works for me.

No

I only happened to wake up at about 3am to see that I had an email from Virgin saying my flight was cancelled, so I had to get out of bed, call the airport, and sit on the phone with them for about 20 minutes. I did get transferred to another flight free of charge which was great, but it was annoying.

I paid extra to ride with you all rather than some of the other domestic airlines. Well worth it. I love the atmosphere in your planes.

Boarded the plane 2 hours later and then waited for luggage. A 2 hour layover turned into a 5 hour nightmare.

On time and comfortable.

the price for the trip does not include that you have to pay for Carry-on, which is an odd expense to passengers. Especially for shorter trips with the round trip the carry on charge would equal up to at least $60. Which would equal to another airline who is comparatively better especially because those airlines aren't worrying about charging the customers for every single thing. Additionally, Frontier isn't a participant of the TS-Pre Check program, which Frontier should advertise.

Everyone was polite and The airplane was clean. Even though we were very late every member on staff was kind, patient, and happy.

We were about 1 1/2 hours off of it original departure time. No one explained a thing to the passengers. We were delayed and when we finally got on the plane we waited a whole hour to take off. There was no information passed to us about how long it would take and our potential wait time. When it is time to check in, we had to purchase our seats. No where, when we bought tickets for this flight, did it say we had to pay extra money to actually sit on the flight.

Run-of-the-mill airline

$35 to check a bag. $40 for any carry-on that doesn't fit under the seat! $6 just to select a normal seat. They make you pay for all beverages or food except "complimentary water."

It was cheap if you don't have any bags.

Very old airplane, if you have any carry-on you'll have to pay $45, the crew wasn't really that friendly, the plane just felt old, like the oldest plane I've ever been on. It didn't take turbulence well, so we were getting knocked around the entire flight. They were offering 'free water" as if it were some big favor.

The crew was extremely nice. The plane seemed clean.

The seats were tight. Not much leg room. Very expensive to check luggage, $40!

After flying Frontier Airlines for the first time with my 4 year old daughter, I was pleasantly surprised with my entire experience. The staff was very friendly and helpful at the gates, the flight attendants were amazing and both of my flights arrived earlier than expected!!! I will fly Frontier whenever possible!!

No airline miles for flying with this carrier, but for the price of my tickets and for the savings it didn't matter to me anyways!

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.