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Explanation on why it took so long to board was a vage

Movies

everything else

Good view

Breakfast does not have good things to eat. Too cheap ones..

We sat on the tarmac after landing for 40+ minutes.

Comfortable and crew was helpful. I'm diabetic and when it was time for my evening meds I was given ample drink to get them down. Crew member checked back to see if I needed more.

I did not like that we were very late coming from Dallas to Washington, Regan airport.

When I arrived in Atlanta, I asked an attendant at the Atlanta airport "how do I find gate B06?. He was very indignant with me. The Atlanta airport is very large, and confusing. I think that particular man should have been more considerate and helpful.

Free drinks in Comfort+

How would I rate the food? A bag of 10 tiny cookies, loaded with preservatives? Is there anything lower than 1? Entertainment? Everyone is responsible for bringing their own entertainment. Even my book was bad.

More room without more cost.

They told us the reason of delayed very late.

Less than impressive. First time with Alaska. Actual Alaska flight was great. Your regionals left much to be desired.

Snarky unprofessional attendants on the regional flights.

The time!!!

Arrived early.

Cabin crew were a little bit edgy. Not as pleasant as others on similar route.

The flight was a good price. Nothing special, but got me from a to be at an affordable price.

First was delayed resulting in me running from one gate to the other only to find out the 2nd flight is also delayed. Then boarded plane sat on tarmack with no AC for over an hour. Then when we got to final destination had to sit on tarmack again for another 1/2 hour because no gate to unboard. Resulted in almost losing hotel room and having to pay crazy price for in room service. Now suffering due to not enough sleep. AA did not offer ANYTHING for the trouble. Almost treated it as business as usual.

We arrived earlier that predicted. I liked it.

They gave us just 2 small snack

The atmosphere on the plane was great. It felt current & upscale. Made flying feel special again, not just like I was trying to get from point A to point B.

Loved it all!!

Friendly staff

No complaints

"Threatening" that they were going to close the boarding doors 20 minutes early when the website says that they close 15 minutes before departure time.

Virgin gets it! Customers want to feel like they are not just a number.

Nothing

Flight took off on time and landed early. No issues in boarding, seating or service. Clean, safe plane with attentive crew. Works for me.

No

Everything. Maintenance issue. Debording in Austin. Seat confusion. Never again!

The crew was fine.

At no time was I made aware during my booking that I would be charged for a carry on. The total cost added $60 to my flight. I feel completely mislead. Customers also had to pay for water on the flight which was ludicrous.

I liked the legroom and the boarding process. The positive attitude of the crew was a great benefit. I also really liked the modern feel of the plane (safety video, purple glass, and interactive touch screens in the seat heads).

The only downside was that we took off about 15 minutes late adn could not make up that time. I rated the food and entertainment as merely "good" because they looked promising, but I did not get to try either on that trip.

Great plane. First time to fly this airlines and was very impressed. Us to fly Delta all the time but now thinking about changing.