Columbus Hotels

Breakfast & location

Room cramped, problem with lighting, TV access, Had to wait to get into a room @ 3pm. Wanted 1st floor, got 3rd. Doors heavy to manage.

the room was very spacious

we bought a room w a fridge and microwave, and when we checked in, the room didn't have this. after showing our paperwork to the front desk, we were given another room, w the fridge and microwave. but the refrigerator smelled horrible, so we weren't able

The person checking us in sent us to the wrong room twice and i was tired with small children

The hotel allowed pets and my daughter's sports team had booked rooms there so we chose to stay there as well.

If the team had not been at this hotel, we would have checked out and found another hotel. The hotel is not in a good neighborhood - unsafe really with no restaurants or convenience stores nearby. Breakfast options were mediocre at best, the facilities were filthy, especially the rooms. The carpet had so many stains I put my shoes on before getting out of bed. The online info said pets were allowed, but when signing all the "disclaimers" at checkin, one stated having an unclaimed pet would result in a $100+ charge. So I said I had a very small dog so they then charged me $25 per day EXTRA on TOP of the $110+ room fee for the pet. This place is NOT worth $100 night! And if they charge $25 for the pet, what is the fee for?? They certainly are not using the fee to clean the carpets! The room rate was showing $84/night for Fri-Sat. When adding Thursday, the rate for ALL nights jumped to $110. Tried to book Thursday separately and miraculously there were no rooms avialable. But yet booking 3 full nights to include Thursday was possible if I paid the $110. As I said, had my daughter not been staying at this hotel and she lives 4 states away so I seldom see her, I would have changed hotels immediately. Pictures online are definitely deceiving. I didn't expect alot, but for that kind of room rate, they could at least not make you feel like you are not in a subrate facility. Don't bother - you can find better options!

The staff was incredible! The front desk person, Tuwana, did everything in her power to make our stay pleasant. When we called in advance to see if we could arrive and check in early, she was able to get that done. She also called me in the room just to make sure that everything was okay.

The rooms were requested as nonsmoking but they definitely smelled like smoke. Additionally, the rooms had a musky odor that appeared to be coming from the carpet.

It was clean. The beds were comfortable. I did not have any problems with check-in or check-ou.

It was a little hard to find with my GPS. Once I got there it was fine and I was able to orient myself to the area. The breakfast food was fair. The eggs probably are powdered. They were salty.

Nice breakfast, great staff, friendly and helpful and lots of fun. Nice clean room, overall very comfortable.

Really the only complaint I have was the bed itself was way too firm, felt like a slab of concrete.

The bugs everywhere