Mercure Chantilly Resort & Conventions
Photos of Mercure Chantilly Resort & Conventions
Overview
Within a 35-minute car ride of Paris-Charles de Gaulle Airport, Mercure Chantilly Resort & Conventions provides a rooftop terrace, an indoor pool, a sauna and complimentary wireless internet. It also features a bowling alley and a Turkish steam bath.
There are a variety of amenities at the hotel on offer to guests, such as an express check-in and check-out feature, a kids pool and a fitness center. It offers child-minding services, a currency exchange and a reception that operates 24/7.
All of the peaceful rooms at Mercure Chantilly Resort & Conventions feature a hair dryer.
A cooked breakfast is served at Donatello Restaurant & Bar and La Veranda Restaurant every morning before guests head out to discover the local area. For those wishing to stay nearby for a meal, Swing Restaurant is available. Guests can also relax with a drink at Donatello Bar.
Amenities at Mercure Chantilly Resort & Conventions
- Outdoor pool
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Trash cans
General
- Family rooms
- Garden view
- Interconnected room(s) available
- Pool view
- Storage available
- Quiet street view
- Slippers
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Breakfast in the room
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Business center
- Wake-up service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Bathtub
- Toilet
- Toilet paper
Things to do
- Bicycle rental
- Board games/puzzles
- Game room
- Golf
- Horse riding
- Table tennis
- Pool table
Pool and spa
- Heated pool
- Indoor pool
- Outdoor pool
- Pool towels
- Steam room
- Sauna
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Indoor play area
- Kids' outdoor play equipment
- Playground
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
Bedroom
- Fold-up bed
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
Outdoor
- Garden
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of Mercure Chantilly Resort & Conventions
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at Mercure Chantilly Resort & Conventions?
Mercure Chantilly Resort & Conventions offers dining options at Donatello Restaurant & Bar, La Veranda Restaurant, and Swing Restaurant. Guests can enjoy a cooked breakfast served every morning before heading out to explore the local area.
Are there any concerns about the cleanliness of the hotel?
Some guests have mentioned concerns about the cleanliness, such as stained and dirty carpets. However, others have praised the hotel for being very clean and spacious.
What are the nearby attractions to Mercure Chantilly Resort & Conventions?
Mercure Chantilly Resort & Conventions is conveniently located near Chantilly Golf Club, Living Museum of the Horse, Chateau de Chantilly, Chantilly Racecourse, and Notre-Dame de Senlis cathedral, offering guests a variety of nearby attractions to explore.
What are the unique amenities offered at Mercure Chantilly Resort & Conventions?
Mercure Chantilly Resort & Conventions offers unique amenities such as a rooftop terrace, indoor and outdoor pools, sauna, Turkish steam bath, bowling alley, and child-minding services, providing guests with a range of activities and relaxation options during their stay.
Is there any feedback about the customer service at Mercure Chantilly Resort & Conventions?
While some guests have expressed concerns about bad customer service, others have praised the very friendly and helpful staff, particularly at the reception and restaurant.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the golf course or pool comes highly recommended.
Consider Nearby Attractions
The hotel is conveniently located near Chantilly Golf Club, Living Museum of the Horse, Chateau de Chantilly, and Chantilly Racecourse, making it an ideal choice for those interested in exploring these attractions.
Check for Room Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues such as stained carpets and unmanicured hotel grounds. It's advisable to check recent reviews for insights into the current room cleanliness and overall maintenance.
Be Mindful of Restaurant Service
Several guests experienced long wait times and mistakes with orders in the hotel's restaurants. Consider exploring dining options in the nearby town to avoid potential service issues.
Verify Room Amenities
Some guests were disappointed by the lack of certain amenities, such as the absence of coffee pods despite a coffee machine in the room. It's recommended to confirm the availability of specific amenities before arrival.
Plan for Transportation
While the hotel offers free parking and an airport shuttle, it's advisable to plan for transportation to and from the nearby town, as some guests found it to be quite a distance away.
Consider Language Barriers
A few guests noted that most of the hotel staff did not speak English fluently, which may be important to consider for international travelers who prefer seamless communication.
Explore Outdoor Activities
The hotel offers bicycle rental, a game room, golf, horse riding, and other outdoor activities. Guests looking for outdoor recreation will find these amenities appealing.
Inquire About Special Requests
Some guests mentioned surprise charges for additional services, such as an extra bed. It's recommended to inquire about any potential additional costs for special requests before confirming the booking.
Check for Seasonal Variations
As the hotel experiences low and high seasons in November and September respectively, it's advisable to consider these factors when planning a visit to ensure a more enjoyable and comfortable stay.
Location
What's nearby
- Chantilly Golf Club0.7 mi
- Living Museum of the Horse1 mi
- Chateau de Chantilly1 mi
- Chantilly Racecourse1.3 mi
- Notre-Dame de Senlis cathedral4.1 mi
- Church Saint Peter4.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mercure Chantilly Resort & Conventions
Low season | May |
|---|---|
High season | July |
Average price (weeknight) | $216 |
Average price (weekend night) | $235 |
When to book a room at Mercure Chantilly Resort & Conventions
KAYAK's top tips for your stay at Mercure Chantilly Resort & Conventions
FAQs when booking at Mercure Chantilly Resort & Conventions
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in ChantillyMost recommended
See most recommended stays in ChantillyGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Paris Charles de Gaulle |
Distance to airport | 13.4 mi |