Metairie car rentals

Cons: Unfortunately Smelled like smoke, which was quite annoying since we had a 6 hr drive. The warning light to inflate the tires came on several times as well. When driving along the highway, the small satellite antenna made a constant knocking sound too.

Cons: Though my rental request was for an airport location, an offsite location is what was loaded on the reservation site, and this is what I booked. Clearly I should have been more careful, but the booking site should have been much clearer that this site was 8 miles from the airport. At the MSY airport, the Enterprise staff there was less than helpful. This was a not the usual customer service I am accustomed to at Enterprise sites. Once we were able to make our way to the off site locale service was as anticipated. My travel distress could have been eliminated by the booking page highlighting the fact that this was an offsite location in BOLD RED!

Cons: Because I had the blessing of Jared waiting on my for pickup and return - my experience was fantastic!!

Cons: The car type I ordered wasn't available when I arrived, even though I booked with Enterprise specifically to avoid that experience that I'd read about often in Hertz reviews. They offered me a full size pickup in its stead which I did not want as I was going to be driving/parking in the city. A different, slightly larger car arrived and I was offered that for an extra $10 a day. Even though they didn't have my reserved car, they refused to budge on the price for the slightly larger car until someone else called and offered more money for the pickup they initially offered me at no additional cost. I understand business means money, but don't dangle a slightly bigger car in front of me when you don't even have the one I reserved. This location only cares about money, not customer satisfaction. Very disappointed in this company.

Cons: The cars on Kayak are not necessarily available at this location, but they give you an option to exchange your vehicle at the airport if you were hoping for something bigger.

Cons: I rented a car throw interned one price, after in the office is another, you add too many things were not in the beginning contract, i rented 5 days online the price was 125, at the office 199,,,,, its not serious............ next time i'll cancel my booking, for this reason........

Cons: When I realized that there was a problem with my reservation KAYAK no one at KAYAK would even try to help me. I was very disappointed with them and frustrated that this would impact our vacation. The local office of Hertz in Metairie LA took care of all of it for me and I am very grateful to them. I am very disappointed with KAYAK.

Cons: Literally everything.

Cons: N/A

Cons: The address given on the confirmation was not accurate. Upon trying to call Hertz to get their address, no one answered the phone. I tried calling multiple times to no avail.

Cons: They confirmed the reservation. Showed up and the car wasn’t available. No other cars were offered as an option to replace at the same price. Unreal. Didn’t end up getting a car.