Hotel El Refugio

The hotel is known for its cleanliness, comfort, excellent cuisine, outstanding service, and tranquil garden oasis.

The hotel offers lovely and warm thermal baths, providing a great place to relax and unwind after a day of traveling.

The hotel is situated in a beautiful location within the canyon, next to a gorgeous river, offering stunning views and a peaceful, tranquil setting.

The dining room provides a cozy and elegant atmosphere, although it can be a bit cold. The food is excellent, and the staff are super friendly.

The hotel provides private thermal springs, a roof terrace for star gazing, and a tranquil garden oasis, creating a mini paradise for guests to enjoy.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the river or canyon comes highly recommended.

Guests appreciated the hotel's thermal baths, which were described as relaxing and soothing. However, some mentioned that the temperature of the baths could be inconsistent, so it's advisable to check with the staff about the current conditions before planning a visit.

Due to its remote location, guests suggested planning to have meals at the hotel. The restaurant was praised for its good quality food, but some mentioned that the dining room could get cold, so it's advisable to dress warmly.

The hotel's setting within the canyon and next to the river was highlighted as a major plus. Guests recommended taking time to appreciate the peaceful and beautiful natural surroundings.

While some guests found the rooms comfortable and spacious, others mentioned that certain rooms and facilities appeared old and tired. It may be beneficial to inquire about the condition of the specific room before making a reservation.

Several guests noted that the rooms could get cold, so it's advisable to pack warm clothing and slippers, especially during colder seasons.

Many guests praised the staff for their helpful and friendly demeanor. Engaging with the staff for assistance or recommendations was recommended for a more personalized experience.

The hotel's proximity to attractions like Puente Inca, Banos Termales La Calera, and Colca Canyon makes it convenient for guests to explore these natural wonders. Consider planning visits to these nearby attractions during the stay.

Guests appreciated the thoughtful gestures such as the provision of hot water bottles for warmth at night and the staff's efforts to ensure special occasions were celebrated. Guests can inquire about such services to enhance their experience.

The well-maintained and tranquil garden was highlighted as a true oasis by guests. Spending time in this area was recommended for relaxation and unwinding.