Shaw Hill Golf Resort & Spa Hotel

Top Golf Hotel

Lovely setting with good pool and spa facilities

we thought the hotel was dated & tired,checkout was too early at10.30 beacause breakfast is served till 10.00

In general the staff were courteous and helpful, especially those associated with the provision of food. I reported a problem with the flushing of the toilet after my first night; on arriving back late for my second, I found that absolutely nothing had been done. It should either have been repaired or I should have been transferred to another room.

Great staff (especially helpful and thoughtful at check-in), comfy bed & pillows, v good food. WiFi also available and free; other hotels please take note! Blankets on bed - not really a negative, I prefer duvets.

Location was good for Motorway stop off in a rural setting with secure parking. Nice dinner in the hotel restaurant and breakfast was very good. Having requested a quiet room we were accomodated in a room above the GC bar where the golf club annual BBQ was held with a noisy disco- our floor was vibrating with the noise so had to complain. This might explain why service was slow in the hotel bar and restaurant slow to take our order. Room in need of updating and no hot water in the sink tap.

Bar staff and silver service staff were very good and helpfull. Breakfast in the morning. The service were dreadfull, we asked when we arrived for breakfast at 9:30am for coffee and toast. She returned with the coffee but no toast. Very rude staff who gave you the impression they were doing you the favour serving you. Spolit the last impression of the hotel. Also bathroom in need of a good clean.