Pool and spa
Kitchen
Services and conveniences
Accessibility and suitability
Parking and transportation
Bathroom
Laundry
Fitness
Basics
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Are the beds comfortable?
Yes, the room was very comfortable, as mentioned in 11 reviews. However, a few guests found the bed to be hard.
Is parking available at the hotel?
Yes, the hotel offers parking and free airport shuttle services, ensuring convenience for guests.
How is the food quality at the hotel?
While some guests mentioned that the restaurant was closed and there was no breakfast available, the hotel does offer packed lunches, special diet menus, and food delivery to guest accommodations.
Is the hotel clean and well-maintained?
The staff is very helpful and friendly, and the property is cleaned by professional cleaning companies, with daily housekeeping and disinfection between stays, ensuring a clean and well-maintained environment.
What is the best time to visit the hotel?
June is both the low and high season, so visitors can expect varied experiences. However, guests should note that there may be noise on the street at night, especially on weekends.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Noise Levels
Some guests mentioned that there is quite a bit of noise from the street, especially on weekends. Light sleepers may want to bring earplugs or request a room away from the street.
Check Restaurant Availability
Several guests were disappointed that the restaurant and coffee shop were closed during their stay. It's advisable to check the availability of dining options before booking.
Room Comfort
Many guests praised the comfort of the rooms, but a few mentioned that the beds were quite firm. Those who prefer softer mattresses may want to inquire about room options.
Verify Pool Access
Guests noted that the pool may not be available for use before 4:30 pm due to swimming lessons. If pool access is important, it's recommended to confirm the timings beforehand.
Explore Nearby Attractions
The hotel is conveniently located near several attractions such as El Obelisco, Parque Zoológico La Aurora, and various museums. Guests may want to plan visits to these places during their stay.
Address Air Conditioning Concerns
Some guests reported issues with the air conditioning. It's advisable to check with the hotel about the status and functionality of the air conditioning in the rooms.
Inquire About Spa Facilities
While some guests mentioned a spa and wellness center, others noted the absence of a spa on-site. Guests interested in spa services should verify the availability with the hotel.
Confirm Breakfast Options
A few guests were disappointed by the lack of breakfast due to the closure of the restaurant. It's recommended to inquire about breakfast options or nearby alternatives.
Utilize the Gym and Common Areas
Guests appreciated the gym and common outdoor area. Visitors may want to take advantage of these facilities for exercise or relaxation during their stay.
Check for Kitchen Access
Some guests mentioned a locked kitchen in the common area without access. Those who may require kitchen facilities should verify the availability and access.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Value for money | 10.0 |
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Distance to city center | 2.7 mi |
Nearest Airport | Guatemala City La Aurora |
Distance to airport | 1.2 mi |