Guatemala City car rentals

Guatemala City car rentals

Search hundreds of rental car sites at once for car rental deals in Guatemala City

Guatemala City, Guatemala
May 26 — Jun 2
Same drop-off
Guatemala City, Guatemala
Thu 5/26
Noon
Thu 6/2
Noon

Search hundreds of rental car sites at once for car rental deals in Guatemala City

Guatemala City car rental reviews and directory

From $20/dayRated #1
Alamo
Best rated
7.1 Good (42 reviews)
6 locations in Guatemala City
Alamo
Locations in Guatemala City
  • 7.4
  • 7
  • 7.1
  • 7
  • 7
Recent reviews
2.0 MediocreMay 15 2022
I never will use this company again ever
10.0 ExcellentMay 3 2022
Everything was excellent! Their customer service is amazing! I would just like a bit more info on where to go right from the moment you make the reservation cause I was waiting for a bit until it occurred to me to call ha! However not everyone coming from out of town will have access to call a Guatemalan phone number. THANK YOU for a great experience!
2.0 MediocreApr 20 2022
When I arrive to Alamo they had one car which I was the one I reserve but the guy in charge told me that they didn’t have any more cars and he didn’t know if they were gonna get more so I never got the car 10 minute later 4 guys shows up to rent the car I had reserve I believe they rent the car for higher price because it was Semana Santa en guate and I told the guy I was gonna put a report when I get lo los Ángel from Guatemala and he told me to go ahead that it i did the reservations in la not Guatemala very bad experience
10.0 ExcellentJan 22 2022
JianCarlo is a rockstar! Did a lot of research as to which companies were good/legit/formal, and Alamo was the only one that made the cut. No hidden fees or agendas and the service was beyond expectations. JianCarlo went above and beyond helping us during a crisis, I truly hope he's cherished in the organization.
10.0 ExcellentAug 10 2021
Everything it's perfect. thank you!!
2.0 MediocreJun 29 2021
Service was poor. Didn’t honor reservation
10.0 ExcellentJun 10 2021
Great customer service.Insurance is too expensive
2.0 MediocreMay 4 2021
They had no car for us, nor would they make calls to find us a rental with another company. We had to drag our suitcases around until we found availability with Europcar.
10.0 ExcellentMay 3 2021
staff was very friendly, and yes the return and pick up was easy
10.0 ExcellentMar 23 2021
I was able to rent the car in Guatemala City and return it in Antigua, which was very helpful for me.
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From $24/dayRated #2
Europcar
3 Mediocre (49 reviews)
2 locations in Guatemala City
Europcar
Locations in Guatemala City
  • 4.1
  • 3.8
  • 3
  • 3.4
  • 3
Recent reviews
2.0 MediocreApr 23 2022
Expedia offered a great deal on the rental car, but when i got to Europcar rental office I was informed that the insurance i had purchased with Expedia wasn't valid and i had to make new insurance. Their minimum insurance rate was 40USD a day - more expensive than renting the car!!!. This minimum rate did not cover accidents or thefts. It ends up costing me much more than the rate I was promised. I don't know if Expedia insurance would have covered me, but it wasn't accepted at the rental office.
2.0 MediocreApr 23 2022
Na
2.0 MediocreApr 18 2022
They didnt have a car to rent us, even though with made the reservation 4 months before arriving.
2.0 MediocreApr 17 2022
You have really shitty cooperators - europcar cheat on insurance. I will tell everyone I know that they should not use kayak neither europcar.
2.0 MediocreApr 9 2022
I never got to rented because they triple the price the two days before my traveling date and I canceled for that reason, not recommended this rental car company to anyone in the world…
2.0 MediocreFeb 25 2022
Definitely the service of this company need to better
2.0 MediocreJan 31 2022
The local Europcar agency in Guatemala would not allow me to decline the basic insurance that included mechanical coverage for $26/day, what would have increased my total bill by 60%. I wanted to decline the coverage since my credit card offers rental car coverage. I had to cancel my kayak/carrentals.com agreement and get a “deal” from the local agent for $440 instead of the original $340 - a big disappointment and I left the agency office feeling frustrated, beaten and defeated. Do not expect Europcar to honor the price you see on Kayak. Book from the company directly or shop around once in country.
2.0 MediocreJan 7 2022
Our experience with renting a car from Europcar through Kayak was very terrible. First, we purchased car insurance through Kayak and found out that Europcar in Guatemala does not accept 3rd party insurance. Thankfully, we discovered this before our trip, so we were able to request a refund on the insurance (which happened without any issues). The second problem we encountered is that our reservation for the car was scheduled for 12:00pm (noon) and our flight arrived in Guatemala at 12:30pm. By the time we cleared immigration and customs and arrived at Europcar, it was 1:30pm and we were told that our reservation had been cancelled because they only hold the reservations for 30-minutes. I travel for business regularly and have NEVER had my reservation cancelled because I was 30-minutes late. Europcar said they only had a large SUV available (when I had reserved a mid-size sedan) and it was going to cost $1,100 more than my original reservation. I did not choose this option and then Europcar tried to rent me a car from a separate car rental company I had not heard of before which seemed a little shady to me. I ended up contacting Alamo and was able to rent a car directly from them. One note here, when I returned the car to Alamo, I was very pleased with the service and I asked the person at the counter what is the best way to rent a car in the future. He told me it is best to rent directly from the rental agency and NOT use someone like Expedia, Kayak, etc. because the rental agencies prioritize rentals from their own customers during busy times. I am mentioning this so that Kayak can determine a way to make their reservations be "as important" to the rental agencies as the ones they receive directly through their own websites.
2.0 MediocreNov 30 2021
We showed up in Guatemala City 1 hour and 45 minutes later than anticipated due to flight delays and Europcar gave away our vehicle to another person. We struggled to find another car. I will never be using this rental car company again and will surely rethink utilizing kayak to ever book rental cars again.
2.0 MediocreNov 17 2021
Didn’get the car. They did not have any car, even not in other size. I couldn’t believe it! They drive us outside the airport to offer an “alternative” rental… the worst rental car experience I hace had. I trusted Europcar as a responsible company, but is not.
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From $31/dayRated #3
National
10 Excellent (3 reviews)
8 locations in Guatemala City
National
Locations in Guatemala City
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
10.0 ExcellentDec 4 2021
The staff was friendly and helpful
10.0 ExcellentJun 1 2021
Staff was very friendly and helpful. Reliable vehicle for the terrain.
10.0 ExcellentMar 20 2018
Great and friendly customer service. Karen at check out was fantastic.
From $23/dayRated #4
Enterprise
7.5 Good (19 reviews)
7 locations in Guatemala City
Enterprise
Locations in Guatemala City
  • 8.3
  • 7.8
  • 7.3
  • 7.1
  • 7
Recent reviews
8.0 ExcellentMay 30 2021
Better communication on their part and website should be updated with actual hours their offices are open
2.0 MediocreMay 3 2021
Good luck getting you phone call answer.
10.0 ExcellentMar 14 2021
The staff was extremely friendly and very helpful . Amazing service at a great price , thank you !Nothing , everything was perfect .
10.0 ExcellentDec 30 2020
It was fast and easy I really I liked it.! Very good service.!What business hours.! I was waiting to return the car for over 20 minutes and nobody showed up so had to leave because I was going to loos my flight.!
6.4 GoodMar 22 2020
They said "no" when I asked them if they could drop me off to my hotel, which was only about two kilometers away.Better customer service
9.2 ExcellentDec 10 2019
Needed help getting my heavy bags to terminal
2.0 MediocreJun 26 2018
Bait and switchSaid the insurance I bought wasn’t valid. Then the price of the car rental itself has gone up. So I walked away from the reservation and dealt with cab rides through out my vacation. Not the end of the world but certainly not a positive on the car rental.
7.2 GoodFeb 17 2018
I rented an automatic.The car was ok, it had a lot of miles, it was clean but it had way too many scratches all over the body.I rented an automatic transmission car and they did not had automatics, they only had manuals, Hard when you have a back problem.
2.0 MediocreApr 17 2017
They were selling cars for a higher price! To no reservation peopleEVERYTHING
6.0 GoodMar 17 2017
Company is hard to find and off site.
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From $36/dayRated #5
Hertz
5.3 Okay (15 reviews)
6 locations in Guatemala City
Hertz
Locations in Guatemala City
  • 5.6
  • 5.6
  • 5.3
  • 5.6
  • 5.2
Recent reviews
10.0 ExcellentJan 9 2022
Checkout and return very smooth and fairly quickly. Good experience.
6.0 GoodJan 6 2022
They didn’t have a car on my reservation fare and they said that wasn’t car available and I had to postpone my pickup to the next day. I had to argument several times until they assumed the responsibility and give a upgrade, so I could have the car at the day of my reservation. Once That was done, the experience on pickup and drop off was totally fine.
2.0 MediocreNov 29 2021
When I went to pick up my rented van I was told that they didn’t have any cars available, why they it was confirmed?
4.0 OkayMay 7 2018
Pesima atencion y exageradamente lentos!El precioEn la pagina ofrecen un “Fiat 500” ( o similar) pero cuando llegas no solo no está disponible ese auto sino que no tienen ni siquiera uno! Nosotros elegimos ese por nostalgia! Atienden muy lento y muy mal,
2.0 MediocreOct 31 2016
No more Hertz rental for my businessNothing to likeThey where no freindly at all they could not speak English even because it was an international airport,,, or maybe they played that they know any English to try to get u for extra charges this people in Guatemala are thieves be careful spread the world I will do the same on all possible media
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From $32/dayRated #6
Avis
5 Okay (19 reviews)
2 locations in Guatemala City
Avis
Locations in Guatemala City
  • 5.3
  • 5.3
  • 4.8
  • 4.5
  • 4.8
Recent reviews
8.0 ExcellentJan 25 2022
The drop off procedure was irregular. I asked if the office was going to be opened and they said yes. When I arrived that office was closed, no one gave me my vouchers or papers that proved that the condition of the car or gas level was according to AVIS expectations. One day later I had to call and asked for my contract to be formally closed.
10.0 ExcellentNov 1 2021
A good experience
1.9 HorribleJul 27 2021
Did not have the car I asked for and canceled on me one hour before pickup
1.9 HorribleJul 20 2021
I did my reservation online through Kayak and received a confirmation. I checked in online and then arrived at the location, to find out they did not have the vehicle I requested or any vehicles period. I had to request a ride back to where I was staying, and hesitantly they agreed to drop me off. They did not attempt to find a solution to the problem at all. They simply (politely, but directly) stated they had no vehicles and could do nothing about it.
2.0 MediocreMay 13 2021
The car was ok. tires a little run down. the staff checked in ok.We purchased full collision damage waiver. When actual damage occurred on the car, we drove to avis the same day. told them about the issue and returned the car actually a day early. We were told that the insurance was not going to cover the damage with some week excuse (in fact that we had to immediately inform avis of the accident). There is no good cellular in Guatemala, so we could not call and instead drove to avis immediately. The accident did not involve any other car. ( in fact the roads are narrow and there was no possibility to hang out where we damaged the car (rocks at the side of the road). The car's functionality was not impaired at all. We were told to come back the next day (where we actually took off to return to the US), after the local manager had spoken to his supervisor. We returned the next morning, ready to take the flight. At that point the manager called his supervisor and customer service representative and then told us that the CDW would not cover because we had not immediately called (which was impossible). Needless to say, we will fight line of argumentation. It is just very frustrating to have purchased this kind of "peace of mind" insurance only to find out that the contract seems to be illusory. Will definitely not rent from avis again and very upset about their gamble.
6.8 GoodAug 31 2019
Friendly staffVariety of trucks
2.0 MediocreMay 13 2018
Invented random feesEnded up walking away from my reservation. When I pointed out that the fees were already included in the total I was quoted, the employees became shifty and came up with a random airport tax/fee that doesn't exist. They quoted me one amount for a deposit, then they changed their minds because the rental is an SUV. I had no confidence left, so I walked away and rented from another rental company.
2.0 MediocreJan 3 2018
They ignored my reservationI reserved early because of the season. When we arrived they acknowledged our reservation but simply said they didnt have any cars. I thought the point of a reservation was precisely so there would be a car.
5.2 OkayNov 14 2017
Car was cleanIt wasn't the car I ordered. Despite several days in advance with confirmation car wasn't waiting for me and I needed to go for 2WD instead of 4x4 which prevented me from entering certain areas and made my journey in Guatemala risky and stressful.
4.0 OkayJan 16 2017
Not goodWe arrive on time to Avis with are rental order. They did not had the car we order. Also they did not accepted the car insurance we bought though the order that we did in Kayak. They end up giving us a total new order. Supposedly the car we order was going to be ready in 2 day but nothing.
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From $23/dayRated #7
Budget
4.8 Okay (14 reviews)
2 locations in Guatemala City
Budget
Locations in Guatemala City
  • 5.1
  • 5.2
  • 4.8
  • 4.8
  • 4.2
Recent reviews
2.0 MediocreMay 15 2022
I don't like the service,
2.0 MediocreMay 15 2022
I never will use this company again it's really poor service they offer once and they never get the right car you order online. I order toyota fortuner, never was there I took a I trooper 2015 was a noise air vent not working right and Shake on high speed I do not recommend to over people
10.0 ExcellentAug 19 2019
very friendly staff
4.4 OkayMay 30 2018
Budget Agent Over ChargingCar was nice and original quoted value was good.Agent in Guatemala charged over the original quote
2.0 MediocreApr 16 2017
Left stranded.NothingThey did not have the car I reserved, nor any car at all. We were left stranded in a country we had never visited with no car. The budget agent at the airport said that even though we had a reservation, he did not have a car for us. He suggested other questionable car rental places at a much higher price. We ended having to find our own car at other place. This was the worst car rental experience of my life, will never use budget in my life again.
8.8 ExcellentApr 11 2017
Car rental in GuatemalaCar was fine.I hate to have to pay the mandatory insurance in Guatemala when my credit card covers everything in the US. The insurance nearly doubles the price of the rental.
2.0 MediocreJan 3 2017
I have reserved a sedan and they only had a pickup. we were 4 persons and could not leave the baggae on the bed with no security. We end up going with another rental company and had to pay almost as twice as much that what we have booked with Budget.
5.2 OkaySep 26 2016
Ok but.......unit not so good.Attention when arrived1. Time too long when picking up the car. 2. Vehicle was not in the best conditions. Seems it has been damaged a lot, didn't drive well, transmition seems to have problems. 3. Cleanliness needs to improve.
6.0 GoodJan 15 2016
The was no sign were to drop off the car so we drove into a parking lot having to pay 2,5 dollar to exit it again. The clerk told us that there usually is a sign but it was taken away that morning for some reason.
2.0 MediocreJan 9 2016
Budget Agent DishonestNothingWe had made reservations for two compact cars. The rental agent told us that they did not have the vehicles that we had reserved, and that they did not have any vehicles. I believe that they did in fact have vehicles for rent, but did not want to rent to us at the discounted price we got through Kayak. We witnessed the agent signing agreements with other customers that had arrived after us. I will not be renting from Budget in Guatemala or anywhere else again.
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From $8/dayRated #8
Dollar
Cheapest deal
Most popular
4.2 Okay (7 reviews)
2 locations in Guatemala City
Dollar
Locations in Guatemala City
  • 5.1
  • 4.5
  • 4
  • 3.7
  • 4
Recent reviews
2.0 MediocreFeb 1 2020
Nothing from the beginigI’m putting a complain online and if it isn’t working I’ll sue the company
4.0 OkayJan 28 2020
Drop off
2.0 MediocreSep 8 2017
The car was not at the airport
2.0 MediocreMay 16 2017
Extra Insurance and Hidden Deposit FeeWhen we got to the offsite counter, they told us we needed to buy extra $200 insurance even though we had already bought insurance online as well as leave a $2000 deposit that wasn't mentioned anywhere before. Wound up getting a car elsewhere. Very poor. Also car they wanted us to talke was really banged up and missing nobs on the center console.
6.4 GoodAug 2 2016
Take picturesThere was a person at the airport who was very helpful in arranging a ride to the off-airport location.Pick up took a long time. At drop off they charged us for a scratch that was on the car before we left. Take pictures of every little ding and scratch if you don't want to be changed extra
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From $33/dayRated #9
Payless
4.1 Okay (10 reviews)
3 locations in Guatemala City
Payless
Locations in Guatemala City
  • 4.6
  • 4
  • 4
  • 4
  • 4
Recent reviews
2.0 MediocreApr 18 2017
Car I had reserved was given to another customer--I was told I'd need to wait 2-3 hours for the next (despite my reservation).
2.0 MediocreFeb 20 2017
Worst rental experienceThe rental price was descentThere was a $900 deposit plus mandatory additional insurance, none of this was on the website
3.2 MediocreJan 22 2017
Terrible PAYLESS experience in Guatemala CityExtorted money for "mandatory" insurance, despite having paid for full insurance through Payless/Kayak. Car was worse then the car I learned to drive on(1971 VW bus), the brake light was taped on, headlights were positioned incorrectly, you could only see in the dark while going up a hill, even with high beams. When idling the whole car shook like we were having a huge earthquake. And the car felt like it only had 2 cylinders. Very bad experience.
2.0 MediocreNov 21 2016
THEY DON;T HAVE THE CAR THAT I ORDER IN MY TRIP THEY OFFER A STANDAR CAR AND I ORDER AUTOMATIC CAR
6.0 GoodSep 14 2016
It's okWell they did not have the vehicle I had reserved. They did upgrade me to a van type vehicle but was stick shift. No real issues just not my first choice from an SUV. The staff friendly and helpful no complaints on them.Well I purchased insurance through Kayak. When arrived I got hit with an additional $200 and some dollars in insurance that was mandatory. I showed them insurance purchased and they said yes but does not cover all so I ended up paying over $350 in insurance. Just wish they were upfront before reserving car.
10.0 ExcellentSep 12 2016
Thas good
2.0 MediocreSep 3 2016
UnreliableNobody was at the office to meet us. Nobody ever showed up and there wasn't a phone number listed to call them.
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From $37/dayRated #10
Thrifty
2.7 Mediocre (5 reviews)
1 location in Guatemala City
Thrifty
Locations in Guatemala City
  • 2.8
  • 4
  • 2.4
  • 2
  • 2.4
Recent reviews
3.2 MediocreFeb 16 2019
Vehicle had damage that affected functionality. We had to wait about 2 hours to get the vehicle. Undisclosed insurance requirement was added at check in. Overall poor experience.Be timely. Provide a good product. Be upfront about pricing.
3.6 MediocreJan 1 2019
The Thrifty agent was not at the pick-up location at the scheduled time. The vehicle (a Mitsubishi sedan) itself performed slowly, and was very sluggish on roads with hills. The vehicle had over 141,000 miles on it, which is probably why it performed poorly. The tires were almost bald. The plastic chip cover on the key ring broke apart and some electronic chips fell out, making it impossible to start the car. This happened the day we had to be at the airport for an outbound flight. We had rented from Thrifty on another occasion, and that vehicle broke down and had to be replaced. It also had one broken headlight bulb that had to be replaced. Adios Thrifty.
2.8 MediocreApr 12 2017
Will never do thrift againBrakes barely worked. We waited about 40 minutes after arriving for the car to b ready. Car was ugly and beat up.
2.0 MediocreFeb 21 2017
Big rip off and really old carEverything
2.0 MediocreFeb 11 2017
Lots of hidden chargesI was charged just as much for insurance than for the car rental.
Guatemala Rent A Car
7 locations in Guatemala City
Guatemala Rent A Car
Locations in Guatemala City
Recent reviews
Sunnycars
5 locations in Guatemala City
Sunnycars
Locations in Guatemala City
Recent reviews
FlexWays
2 locations in Guatemala City
FlexWays
Locations in Guatemala City
Recent reviews
MEXRENTACAR
2 locations in Guatemala City
MEXRENTACAR
Locations in Guatemala City
Recent reviews
From $16/day
Economy Rent a Car
1 location in Guatemala City
Economy Rent a Car
Locations in Guatemala City
Recent reviews
keddy by Europcar
1 location in Guatemala City
keddy by Europcar
Locations in Guatemala City
Recent reviews
NextCar
1 location in Guatemala City
NextCar
Locations in Guatemala City
Recent reviews
From $58/day
Right Cars
1 location in Guatemala City
Right Cars
Locations in Guatemala City
Recent reviews
183 travelers who rented a car in Guatemala City gave the car agency they used an average rating of 5.2

Car rental locations in or near Guatemala City

Good to know

Most popular agency

Dollar

Most popular car type

Economy

Average price

$34/day

Good deal

$23/day

When to book a rental car in Guatemala City

Average daily price per month
Rental car prices as pick-up date approaches
  • Guatemala City has much to offer adventurous visitors. Often though, these tourism treasures are only available to those who have a means of getting there. Quite frequently, this means renting a car. One great option for travelers with a vehicle at their disposal is a day trip to the volcano Pacaya. This volcano is a 49-kilometer (30-mile) drive from the city and is easily hiked in just a couple of hours.
  • Excited to begin your journey in Guatemala? Travelers arriving at La Aurora International Airport will find the airport’s rental car counters located both in the Arrivals Hall and outside of the main terminal in the adjacent parking lot.
  • In the busier sections of town there are many pedestrians on the streets, and jaywalking is a very common occurrence. This applies doubly to the heavily trafficked tourism spots and in the popular downtown areas. Drivers should make sure to drive carefully and keep their eyes open for any pedestrians who may be about to wantonly cross the street.
  • Guatemala City is the most populous city in the country and, as a result, it has its fair share of rush hour traffic. The morning rush hour period goes from 6:00 a.m. to 9:00 a.m. most mornings during the week with slightly reduced traffic on the weekend. In the afternoon and evening, rush hour typically starts as early as 4:00 p.m. and lasts until 7:00 p.m. in many parts of the city. Additionally, CA1 and CA9, specifically their inner city portions, should be avoided during peak rush hour due to the volume of traffic they experience.