Clevedon Hotels

friendly staff and helpfull room very small ( in roof ). bed very uncomfortable.

Staff all fine - good service in Restaurant. Room 204 - Bathroom completely out of date - shower useless - difficult to flush toilet Towel rail loose - needs a complete overhaul and a good clean

Ease of booking in. The receptionist was very pleasant. the hotel was ideally situated for our needs. The room was very hot despite the radiator not being on.

Large family room with a seven foot king size bed and a single divan. Freeview tv and free car parking. Hot drink facilities. Great view across the Severn estuary to Wales. Selef service hot breakfast in pleasant surroundings. Carpet well worn and badly fitted around bathroom door. Lack of double glazing means not eco-friendly on a very cold night, but room heated ok.

Staff were very helpful and prompt delivery of room service. The location and view. Small double bed which was not comfortable and clearly the mattress needs replacing

it had a nice veiw over looking wales

The cooked breakfast was not very special. Rather sparce, bacon hard.

Room fab, breakfast / eating area fab, hotel generally nicely laid out and very modern. Queuing at reception to check in. Hotel should have a few more desks / staff ready for when lots of people arrive at once to check in. Probably waited 10 to 15 minutes. The price of the room!!! Very high and had no choice but to pay as attending u2 concert at Millennium Stadium. I think that the hotel would know they would be full and could have perhaps not charged the premium rate to ensure we all returned again. Now we will book up early to avoid having to spend so much money for just one night.

Close to city centre Lack of parking, all nearby car parks full, including Joihn Lewis. Overheard other guests bitterly complaining about this situation.The hotel is not cheap to stay at, one would asume that an there would be an arrangement in place.

Room had great view, really clean and well kept. Lack of beverages available in room.

The location was good for our needs.

The hotel was very well situated and very clean and comfortable The service in the bar and the resturant was very poor and very slow due to a severe shortage of staff, we also found the bar very expensive and were being charged different prices every time for the same drinks.

freindly staff, helpful, the halls and corridors were clean and luvlly and warm. the temperature was -6 at night and 0 day time, so the room was freezin, the heating system does not work well, did ask reception, but the temp 28 did not seem to blow out hot air. we had to put the bath towels on top of the duvet and slept with extra clothes on. i think with better heating yr hotel would be very good. cannot recomend this hotel at moment until yr heating system is improved upon.

No room service available

The location near the river. Perhaps a little difficult to locate by car! Unfortunately the heating wasn't working on the 1st floor where my room was allocated. No-one offered a heater of any kind and it was extremely cold weather. I had to request milk as there was non available in the room to make a drink when I arrived after a long journey.

Public areas spacious, breakfast good. Lifts not working, poor lighting in room, food left in corridor - not worthy of a hotel in this category.

Well located on Broad Quay, close to Bristol waterfront, good restaurants within walking distance, walkable to main shpppoing district of Bristol. We booked two rooms, one for 3 people, the other for 2. The hotel placed the extra bed in by far the smaller of the two rooms and the rooms were six floors apart. The larger room, although very comfortable, absolutely stank of cigarette smoke. We were oiffered a small discount on checkout, but this should have been picked up by housekeeping and the room not allocated.

Great location for city. Room on sixteenth floor with floor to ceiling window and amazing view. Pleasant room. Staff very friendly and helpful. Reasonably good breakfast buffet. Gym poorly equipped.

We have stayed here before and wanted to come back. Unfortunately this time the room was a bit shabby.

Nice, relaxed and contemporary feel Hotel bar shut at 11pm, even for guests. This should be improved

very friendly and help full staff, great location will stay there again.

The free parking was a big bonus as well as being in the centre of town When we googled the hotel postcode, we were sent to the precinct

The second room we were given was very spacious and comfortable. The hotel was well located. Checkout was efficient and fast. We were initially given a room with no heating. The thermostat was going to be replaced but this had not yet happened. The weather was very cold and it was not satisfactory to be put in a room with no heating. After speaking with check in staff they confirmed room had no heating but moved us to another room which was warm and very comfortable. We were surprised that at the end of autumn in the uk there were rooms that were being booked out with no suitable heating.

breakfast was good but slow on the poached eggs On arrival the bathroom floor appeared not to have been cleaned.

Staff in the main were friendly. Once needs were made known they were promptly acted on. Room check should insure that essentials such as toilet rolls are in place after each room service. Desk staff need to finalise business with you before moving to the next customer. At check out the person just walked away before I signed the bill form and I had to ask another desk staff person if the hotel needed the signed form.

The location was excellent and the htel looked very plush. The overpriced breakfast and overpriced guest car parking.