Pros (+) Room was clean and modern.
Cons (-) Bathroom door did not close.
5 stars
Hilton Cologne
Marzellenstr. 13-17, 50668 Cologne, North Rhine-Westphalia, Germany
Cologne, Germany
See location+49 221 130 710Photos of Hilton Cologne
Overview
Featuring a sauna, Hilton Cologne is situated in Cologne and is a five-minute walk from Cologne Cathedral. Surrounded by local bars and restaurants, it is a short walk from Koln Hansaring Station.
Hilton Cologne has recently undergone refurbishment and features an express check-in and check-out feature, 24-hour room service and a ballroom. It also provides child-minding services, a currency exchange and a reception that operates 24/7.
Hilton Cologne Hotel has 296 rooms, all of which are fitted with a mini bar, a refrigerator and cable/satellite channels. Each comes with free tea and coffee making facilities as well as an en suite.
Those staying at Hilton Hotel Cologne can enjoy a beverage at Ice, before sampling a meal at Konrad. For guests on the move, the hotel provides packed lunches on request.
Hilton Hotel Cologne Germany is well-located for transport connections with Cologne Central Station right on the doorstep. The surrounding area is also famous for its shopping.
Latest deals for Hilton Cologne
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Cologne
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Internet (surcharge)
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Hypoallergenic
- Allergy-free room
- No smoking
General
- Family rooms
- Seating area
- Slippers
- Telephone
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Family friendly
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bathroom
- Shower
- Bathtub
- Bathrobe
Parking and transportation
- EV charging station
- Parking
Health and safety
- Daily housekeeping
- Safe
Pool and spa
- Sauna
Outdoor
- Terrace/Patio
Bedroom
- Sofa bed
Workspace
- Desk
Things to do
- Golf
Fitness
- Fitness center
Reviews of Hilton Cologne
8.1
Very good
5208 verified ratings
Wonderful
1934
Very good
1144
Good
960
Okay
428
Fair
369
Mediocre
155
Poor
218
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location, being close to the train station and various attractions. However, there were several complaints regarding the service, with reports of slow staff and unresponsive management. Cleanliness was also a concern, particularly with issues related to food quality and room maintenance. Overall, while the location and breakfast received positive remarks, improvements in service and cleanliness are needed.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.1 out of 10
84 reviews
9.5 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the Hilton Cologne?
The Hilton Cologne is ideally located for visiting in May, during the high season, to enjoy the excellent breakfast and the central location near the cathedral and other attractions.
How is the quality of the beds at Hilton Cologne?
Guests have described the beds at Hilton Cologne as comfortable, providing a good night's sleep and a large, clean room.
Is parking easily available at Hilton Cologne?
Hilton Cologne offers convenient and secure parking, although it's advisable to clarify the payment process at the reception upon arrival to avoid any inconvenience.
What can I expect from the food quality at Hilton Cologne?
Guests have praised the excellent breakfast and the variety of options available, making it a great feature of the hotel. However, some have mentioned that the bistro menu could be more extensive.
How is the cleanliness and customer service at Hilton Cologne?
The hotel is known for its cleanliness and friendly, professional staff. However, some guests have experienced delays in room readiness and housekeeping, which could be improved.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view of the Cologne Cathedral for a spectacular experience.
Consider Early Breakfast
To avoid crowds, consider having breakfast early to enjoy a wide variety of options without waiting in long lines.
Be Mindful of Check-in/Check-out Processes
Some guests experienced delays and inefficiencies during the check-in and check-out processes, so it's advisable to plan accordingly.
Explore Nearby Attractions
The hotel's central location makes it convenient for visiting nearby attractions such as the Cologne Cathedral and various museums within walking distance.
Be Aware of Parking Situation
Guests should be aware that parking may be limited and that payment for parking should be made at the reception, not in the basement.
Address Air Conditioning Concerns
Some guests reported issues with the air conditioning, so it may be helpful to inquire about this before booking, especially during warmer months.
Consider Early Room Requests
If in need of specific room arrangements, such as additional bedding or specific amenities, it may be beneficial to make these requests in advance to ensure a comfortable stay.
Plan for Crowded Breakfast
As the breakfast area can get crowded, it's advisable to take time to explore all the options available and utilize less visible amenities, such as coffee holders.
Be Mindful of Language Preferences
Some guests encountered language-related issues, so it may be helpful to communicate preferences clearly to ensure a smooth experience.
Inquire About Hot Water Availability
Guests should inquire about the availability of hot water for showers, especially during peak times, to avoid inconvenience.
Location
Marzellenstr. 13-17, 50668 Cologne, North Rhine-Westphalia
What's nearby
- Kölner Dom291 yd
- Museum für Angewandte Kunst383 yd
- Hohenzollernbrücke0.3 mi
- Theater am Dom0.3 mi
- Glockengasse 47110.4 mi
- Farina Fragrance Museum0.4 mi
- Gross Sankt Martin0.4 mi
- Wallraf-Richartz-Museum0.4 mi
- KolnTurm0.7 mi
- Mediapark0.7 mi
- Cologne Messe0.8 mi
- Schokoladenmuseum Köln0.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Cologne
Low season | January |
|---|---|
High season | October |
Average price (weeknight) | $313 |
Average price (weekend night) | $303 |
When to book a room at Hilton Cologne
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Cologne
FAQs when booking at Hilton Cologne
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See most recommended stays in CologneGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Cologne Köln/Bonn |
Distance to airport | 9.5 mi |
Everything you need to know for your stay in Cologne
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