Basics
Accessibility and suitability
Bathroom
Workspace
General
Bedroom
Health and safety
Services and conveniences
Family friendly
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel is located right at the heart of Cologne in the shopping district, with excellent connectivity to all modes of transport. It's within walking distance from the Cathedral and old town, and there are loads of shops nearby for every need.
What amenities are available in the rooms?
The rooms are equipped with a TV, hairdryer, private bathroom, and free Wi-Fi. The beds are comfortable, and the hotel provides body soap, linens, towels, and free toiletries.
How is the hotel's customer service?
The staff were very friendly and helpful, providing courteous assistance. However, some guests mentioned that the reception staff could be more welcoming.
What practical information should I know about the hotel's location?
The hotel is situated at the center of the city, with easy access to the center and tourist spots. There are nice restaurants and shopping options in the surrounding area.
What are the common concerns about the hotel's rooms?
Some guests mentioned that the rooms are small, old, and in need of renovation. Additionally, there were concerns about the lack of air conditioning and the size of the beds.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you're looking to avoid crowds, consider visiting in December, which is considered the low season. This could provide a more relaxed experience.
Check Nearby Attractions
The hotel is conveniently located near several attractions, including the Kölner Dom, Museum Ludwig, and the Schokoladenmuseum Köln, making it an ideal base for exploring the city.
Be Mindful of Room Size
Some guests noted that the rooms are small, particularly for two people. Solo travelers may find the room size adequate, but it's something to consider for couples or groups.
Request for Room with Air Conditioning
Several guests mentioned that the rooms can get quite hot, especially during the summer months, as there is no air conditioning. If visiting in warmer seasons, consider requesting a room with air conditioning.
Consider Noise Levels
Some guests mentioned that the rooms facing the street can be noisy, especially in the morning. Light sleepers may want to request a room away from the street to ensure a quieter stay.
Take Advantage of the Complimentary Breakfast
Many guests praised the complimentary breakfast, highlighting the variety and quality of the food. It's a great way to start the day before heading out to explore the nearby attractions.
Check for Accessibility
If you have mobility concerns, it's worth noting that the hotel is accessible by elevator, which can be convenient for ease of movement, especially with luggage.
Plan for Check-in Times
Some guests experienced delays during check-in, so it's advisable to plan arrival times accordingly. However, the staff was noted to be courteous and helpful despite any delays.
Consider Nearby Parking
If you're arriving by car, note that there is a parking garage on the street and space to park in front of the hotel for quick load in/out.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | April |
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High season | September |
Average price (weeknight) | $72 |
Average price (weekend night) | $112 |