Basics
Services and conveniences
Dining
Bathroom
Accessibility and suitability
Parking and transportation
Laundry
General
Pool and spa
Media and entertainment
Workspace
Family friendly
Outdoor
Health and safety
Bedroom
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a variety of amenities, including a spa, outdoor pool, steam room, and a fitness center. Additionally, guests can enjoy the restaurant, bar/lounge, and coffee shop, with the option for food to be delivered to their accommodation.
How is the hotel's customer service?
The staff at the hotel is known for being helpful, welcoming, and attentive. Guests have highlighted the exceptional service from the front desk, housekeeping, and restaurant staff.
What practical information should guests know about parking?
The hotel provides free parking, free long-term parking, shuttle service, and valet parking, offering convenient options for guests with vehicles.
What can guests expect from the hotel's breakfast?
While some guests have found the breakfast to be expensive and boring, others have praised it as the 'BEST Sri Lankan breakfast,' with delicious options like chicken curry and fresh fruit plates.
When is the best time to visit the hotel?
The hotel experiences high season in February and low season in March, providing guests with the opportunity to plan their visit based on their preferences and the hotel's seasonal dynamics.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room in the Newer Part of the Hotel
Some guests preferred the rooms in the newer part of the hotel, so consider requesting accommodation in this section for a more modern experience.
Be Mindful of Noise Levels
A few guests mentioned noise disturbances, particularly related to staff activities in the morning and events hosted by the hotel. Consider inquiring about potential noise issues when booking.
Explore Nearby Dining Options
The hotel's central location provides easy access to various restaurants and shops, allowing guests to explore diverse dining experiences outside the hotel.
Check for Renovation Updates
Some guests encountered inconvenience due to ongoing renovations. Before booking, it may be helpful to inquire about the status of any renovation work during the intended stay.
Consider Room Selection for Noise Control
Guests noted that rooms facing the road could be subject to street noise. If sensitive to noise, consider requesting a room away from the street.
Take Advantage of the Spa and Wellness Center
Guests appreciated the spa and wellness facilities, suggesting that visitors make use of these amenities for relaxation and rejuvenation.
Enjoy the Sri Lankan Breakfast
Multiple guests praised the Sri Lankan breakfast, particularly highlighting the chicken curry. Consider trying the local breakfast options for an authentic culinary experience.
Be Aware of Noise from Corridors
Some guests mentioned noise disturbances from the corridors. It may be beneficial to inquire about room locations to avoid potential corridor noise.
Utilize the Rooftop Bar and Dining Area
The hotel's rooftop bar and dining area received positive feedback. Consider visiting this space for a delightful dining and relaxation experience.
Inquire About Early Check-in and Late Check-out
Some guests mentioned being charged for early check-in. If planning to arrive before the standard check-in time, it may be useful to inquire about early check-in options to avoid unexpected charges.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | June |
Average price (weeknight) | $79 |
Average price (weekend night) | $76 |