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The cleanliness and the staff understanding and support. I was disappointed when they decided to charge me extra fees for the breakfast since it was included when making the reservation. Moreover, an Hotel like Marriott did not offer free airport transportation, that is weird.
Everything was great. People were friendly I will recommend this hotel to anyone going to Haiti.
Marriott hotel in Port-au-Prince is the best one in this country. The parking is too small. But, I found a good place to park.
Great new property with spacious well appointed room. Late night room service or a late night dining option would be great.
This hotel meet my expectations its centrally located which make its convenient to get around. The hotel is very new, very clean and the staff is very nice. They have to fix the parking issue, Everything will be perfect.
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Love it bc its open and even thought it is in the city, there is plenty of space to socialize. Love it No gift shop to purchase things
Very modern and clean very good breakfast Location was the only downfall
Service Too much salt in the fried pork.Culturally, dish includes everything, charge a plate of fish $24.00 without rice, beans, salad is too expensive. When we had the sides, the total was $34.00. Comparely to USA, it is costly for Haiti.
My second time there @ the hotel . Love it. There is nothing I did not like. Love the staff . Very clean & proffesional .
Marie Ange gave a great massage at the Spa. Christelle at the front desk forgot to call for a taxi despite asking 2 days in advance. I almost missed my flight.
Friendly atmosphere, respectable and good security. Wall moldings falling off, shower fixture needs repairing and cable TV not clear, poor viewing.
Customer service members, especially Jocelaine is very professional. I like also the housekeeping staff. The hotel smell ok. Overall, the hotel is clean. I like also the resto staff. Thanks!! The hotel should be "All Inclusive." They should think about creating space for children in the pool. The Fridge didnt work properly.
My room was nice They have to make a change in the breakfast menu
The hotel is clean,good beds and linens, well managed and has good food and a good value. The staff is very helpful and respectful. I can get to all the business locations within minutes instead of traveling hours to stay at one of the newer hotel in Petion ville. It is also 30 minutes to the airport which is beneficial. i do have to bring my own blow dryer
The staff are very friendly , the food is great but expensive the hotel is very clean The palm trees need to be trim down it felt like a jungle .
The hotel has a pretty face almost like a resort. The bed gave me back ache. There isn't any small towels to take a shower. Urine on the toilet seat when I first arrived. Bed linens appeared used vs clean
Location was great! I like the family atmosphere there. I didn't like my room bathroom...Definitely it was not a 4 stars not even 3 stars.
Good clean rooms Food was just ok
Service was courteous
Breakfast buffet was good and I stay one day over but they gave me a nice discount .................... Room and Always have event too much noise...........................................................
I love everything!!!!!! Can't wait to come back!!! No complains!!!
Nice and clean, safe, the staff is friendly, nice to have lunch around the swiming pool... big bed... Breakfast is very pour! not as you wait from an hotel of this standard! Wait half an hour for a bol of soup...
Kinam had all kinds of amazing amenities. Breakfast was fantastic. Guarded parking garage was super helpful. The Cafe, the pool, and the staff were all stellar too!
The staff was very wonderful and helpful I like everything I like everything
the quality of the staff and hotel is excellent. The food , presentation and location are excellent, beautiful bar area or outdoor dining and relaxing is charming. I very much recommend this hotel. I was on the street side on a Friday night which was very noisy till the " party" was over about 1 a.m.
Staff is good and helpful. Food is good Location seems to be slightly off the central area
T They didn't have a/c and the bathroom was dirty
It was Haiti. It was relatively inexpensive in an overly expensive place.... we survived just fine
The staffs members were very nice, helpful and respectable. Breakfasts was great! Overall, i was very satified of the stay and the location When i change the room the mattress was not comfortable at all. Needs to be changed.
How they welcome me I wasn't there too long
Free airport shuttle from the main PAP airport, and right across the street from the smaller terminal. It was clean, and the breakfast was good. The room we were in had no outside windows, but did have windows to the two rooms on either side of us. They were high and you couldn't really see through them, but when one of the other rooms' had their light on it shed into our room. They also asked for a $20 cash deposit for the room key. They returned the money in the morning--just be prepared with cash.