Holiday Inn Executive Center-Columbia Mall

Staff was nice Limited parking and few handicap spots Too much noise while in room Room was too dark. Limited lights

Hot water was slow to arrive at the end of the hall and hot water pressure was inadequate. But by the time I found that out--in the morning, preparing to leave--it was too late to try to change rooms.

Good location and onsite amenities Outdated, old beds, dirty linens and carpets. Musky odor throughout hotel...definitely a 1-2 star experience.

The public areas of the hotel were nice. Our room on the 4th floor was SO damp. Everything felt wet including the bedding and floor. It also felt unclean. There was a whole piece of licorice in the middle of the floor. Very unpleasant stay.

This guest did not leave comments about this hotel.

Their responsiveness when teenagers were running in the hallway, knocking on their friends doors, running back their room and slamming the door. This was at 11:00 p.m. They sent security immediately and the unruly noise ceased. Very popular hotel for youth teams to stay. With young teenagers, you need to anticipate loud noise until midnight or earlier if security gets involved.

I was hesitant about booking this hotel because of some of the reviews. However, something I look for in a hotel is cleanliness. It is definitely a priority. Our room was clean and so were the areas in the lobby. My husband and I were not fans of the Sport's Zone restaurant. We ate breakfast in the restaurant and they had all of their tvs on sports channels. I can understand for lunch or dinner times, but having 25 tvs on during breakfast was distracting.

Public spaces and assistant hotel manager professionalism Extremely noisy rooms - A/C was too loud and soundproofing terrible. Could hear TV and conversations in next room. Internet was patchy (but new system was being installed). 2 out of 7 days my room was not made up even though I left it in the morning

The hotel was filthy and not well maintained. The indoor and outdoor pool's were murky and the space around the pool had not been maintained and was dirty. Everything made us feel 'gross' after being in the room. Internet did not work the entire (4) days.