Pick-up location | Columbia |
---|---|
Car types | Compact, Economy, Full-size, Intermediate, Intermediate SUV, Minivan, Pickup truck, Premium, Standard, Standard SUV |
Rental locations | 14 |
Airport locations | 6 |
Popular agencies | Hertz, Budget, Avis |
Economy | $31/day |
Compact | $31/day |
Intermediate | $31/day |
Standard | $32/day |
Full-size | $33/day |
Minivan | $66/day |
Premium | $53/day |
Pickup truck | $50/day |
Intermediate SUV | $36/day |
Standard SUV | $49/day |
2 locations in Columbia
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Reviews
2.0 Poor
Oct 2022
8.0 Very good
Jun 2020
Pros:
yes10.0 Wonderful
Nov 2019
Pros:
Good location. Friendly workers.6.4 Okay
Sep 2019
Pros:
Nice carCons:
This was no where near the airport.9.2 Wonderful
Jun 2019
Pros:
The car had great gas mileage.Cons:
One tire kept losing air, causing me to have to stop and refill it.10.0 Wonderful
Feb 2018
Pros:
Simple process collecting my data and having a car available .5-10 mins at most. Ordered through third party online as well.One location in Columbia
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9.6 Wonderful
Jul 2020
Pros:
Friendly staff. Easy pick up and drop off.10.0 Wonderful
Oct 2019
Pros:
Everything went smoothly without a hitchCons:
Everthing was perfect9.2 Wonderful
Aug 2019
Pros:
The staff was superby courteous and helpful.Cons:
I was dismayed to find out that I had to have my car back at noon, when my flight didn't leave till 7PM. Your staff helped me find out the latest time I could return the car without extra charge, since I had picked it up at 3:30PM. I do not find this policy helpful, and was very surprised about it10.0 Wonderful
Mar 2023
2.0 Poor
Nov 2021
One location in Columbia
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4.0 Mediocre
Apr 2021
Cons:
There was no real instruction on how to drop off. The CID airport is small. When I first dropped off, there was no one at the counter. The car smelled of smoke.8.8 Very good
Oct 2020
Pros:
Staff was very friendly and welcoming.Cons:
No window washer fluid in the car and despite it being a non-smoking car, there was a lingering smell of old tobacco.10.0 Wonderful
Sep 2018
Pros:
Everthing went smooth,much better than the airlines.10.0 Wonderful
May 2018
Pros:
The local office in Columbia, MO, was extremely accommodating and helpful in all ways.10.0 Wonderful
Mar 2018
Pros:
Fast and awesome serviceCons:
There’s wasn’t nothing I didn’t like10.0 Wonderful
Mar 2017
Pros:
Excellent customer service.3 locations in Columbia
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10.0 Wonderful
May 2021
Pros:
Staff was great to work with and pickup and dropoff were very easy and quick.Cons:
The van could have been vacuumed a bit better but overall was very good.2.0 Poor
Apr 2021
Cons:
Still haven’t been refunded4.0 Mediocre
Apr 2021
Pros:
tried to charge more than what was quotedCons:
car inside was dirty6.0 Okay
Jan 2021
Pros:
Andy (the girl at the rental office) was really nice.Cons:
I prepaid for gas. I was dropping off in another state. He assured me there was enough gas in the car to get to my next destination. I told him the weather where I was going was very cold and snowy and would be going through some remote areas so I wanted to be sure. I ended up having to try to frantically try to find a gas station in an area that was pretty remote. I ended up having to travel several miles off the main road to get gas in a tiny town. It was very inconvenient and scary knowing I was almost out of gas. I had been looking for a gas station for over 80 miles and so I was almost on empty. Also the cushions were all stained. It looked like there had been multiple spills and no one had cleaned it up. It looked terrible.10.0 Wonderful
Oct 2020
Pros:
As a first time car renter, the overall experience was easy and painless! Maddie was extremely helpful and patient as she guided me through the rental process. The car was clean and in great condition! Drop off was easy! Just dropped the keys in the collection box& away I went!Cons:
Honestly, nothing. The staff was very helpful & friendly! Prices fair! No complaints!9.6 Wonderful
Aug 2020
Pros:
No hassles. Pickup and drop off smooth. Pleasant, and friendly staff.Cons:
Inside of vehicle could have been cleaner.One location in Columbia
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10.0 Wonderful
May 2021
Pros:
The staff was easy to work with and pleasant. We had the vehicle reserved and the process was easy and quick. Nice vehicle was clean and well cared for made the trip nice. The return was just as easy and quick. Returned the keys to the associate and he printed the receipt and I was on my way. Would definitely recommend them to friends and family.8.0 Very good
Jul 2020
Pros:
staff seemed efficient, very pleasant and nice.8.8 Very good
Jul 2019
Pros:
Super easy pickup and dropping off! Staff was great to work with.Cons:
I would have appreciated a full tank of gas when picking up. A minor thing but had to stop sooner when driving to destination. Attendant was okay with me bringing it back 3/4 full like I picked it up so no big deal10.0 Wonderful
Jan 2022
3.9 Poor
Aug 2021
1.9 Poor
Jun 2021
One location in Columbia
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2.0 Poor
Nov 2018
Cons:
Wasn't able to rent the car. They were closed. Put me in a bad situation.10.0 Wonderful
May 2018
Pros:
I rent dozens of cars every year and I’ve never received the care, quality, and friendliness as I do at this Budget / Avis. I always check them out first for my rental needs. They get me in, out, and on the road in minutes.Cons:
Nothing. I’ve not had a bad experience with this office.4.0 Mediocre
Sep 2017
Pros:
Drop off was super easy.Cons:
They don't work with the Kansas City airport Budget, so no receipt, no records, no nothing...10.0 Wonderful
Mar 2017
Pros:
Abshir and his team always provide the best customer service.10.0 Wonderful
Feb 2017
Pros:
Abshir is the best!6.0 Okay
Dec 2016
Cons:
I tried to call to arrange a change in the pickup time for my vehicle, since there were limited hours at the site. I got routed through the Budget phone tree and could not speak with the local service representative.2 locations in Columbia
One location in Columbia
One location in Columbia