Hotel San Sebastian
Overview
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Amenities at Hotel San Sebastian
- Restaurant
- Room service
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- Free toiletries
- Airport shuttle
- Internet
- Pets allowed on request. Charges may apply.
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
Bathroom
- Toilet
- Toilet paper
- Shower
- Private bathroom
Services and conveniences
- Room service
- Tour desk
- Private check-in/check-out
- 24hr front desk
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Accessibility and suitability
- No smoking
- Entire unit located on ground floor
- Pets allowed on request. Charges may apply.
General
- Family rooms
- Seating area
- Storage available
Outdoor
- Balcony
- Terrace/Patio
Bedroom
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
Workspace
- Desk
Dining
- Restaurant
Family friendly
- Babysitting or child care
Reviews of Hotel San Sebastian
Summary of reviews
Score by provider

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a restaurant and a buffet breakfast is offered downstairs in the atrium during the weekend. The buffet breakfast is quite popular and the hotel also offers free purified water in the lobby.
Is the hotel pet-friendly?
Pets are allowed on request at the hotel, and charges may apply. Additionally, the hotel offers hypoallergenic accommodations.
What are the parking options at the hotel?
The hotel offers free parking and gated parking one block away. Additionally, it provides an airport shuttle service and adheres to COVID protocols.
What are the best times to visit the hotel?
The hotel's high season is in July, and it's a fine choice for the listed price. Additionally, the hotel is located at the bottom of a hill, a short 10-minute walk to the Zocalo.
How would you describe the hotel's customer service?
The staff at the hotel are described as friendly and helpful, and they adhere to COVID protocols. However, some guests have mentioned that the staff can be indifferent and that communication in English can be challenging.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Booking a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Check for Noise Isolation
Some guests reported that the hotel lacks isolation, leading to noise disturbances. Consider this when choosing your room, especially if you are sensitive to noise.
Be Mindful of Room Condition
Several guests noted that while the beds were comfortable, the rooms showed signs of wear and tear, such as marks on the walls and dated furnishings. Keep this in mind when setting your expectations for the room condition.
Take Advantage of Gated Parking
The hotel offers gated parking one block away, providing a secure option for parking your vehicle. This can be convenient and reassuring for guests traveling by car.
Plan for Breakfast
If you're staying over the weekend, be aware that a buffet breakfast is offered downstairs in the atrium. However, it can get relatively loud by 9 am due to its popularity. Consider this when planning your morning routine.
Be Prepared for Limited English Communication
Some guests found it challenging to communicate in English with the staff. Consider this and be patient if English proficiency is limited among the hotel staff.
Bring Your Own Water
Guests noted that the hotel does not provide water for refilling bottles. It may be helpful to bring your own water or purchase some during your stay.
Check Wi-Fi Reliability
While some guests found the Wi-Fi to be reliable, others reported issues with the connection. Depending on your reliance on internet access, it may be wise to check the Wi-Fi reliability upon arrival.
Consider the Location
The hotel is located at the bottom of a hill, about a 10-minute walk to the Zocalo. Keep this in mind when planning your activities and exploring the surrounding area.
Be Aware of Shower Conditions
Some guests reported issues with the showers, including weak water pressure and limited hot water. It's advisable to manage your shower expectations based on this feedback.
Location
What's nearby
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel San Sebastian
KAYAK's top tips for your stay at Hotel San Sebastian
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Value for money | 8.2 |
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Distance to city center | 0.2 mi |