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Clean room, comfortable bed, friendly staff, quiet, safe, fast WiFi. A great value!
Indoor pool was perfect temperature. Atrium was pleasant. Room had a view of the atrium. I liked the shampoo, conditioner and body wash dispensers instead of tiny bottles. Good variety for breakfast. At breakfast the gravy for the biscuits was a little bland. Minor damage to a wall in the bathroom. Some other hotels have a sink outside the bathroom so multiple people can wash or brush teeth at the same time.
Comfortable bed. Close to expressway. Coffee in room. Mildew on shower curtain. Room smelled like cigarette smoke. Bugs flying around. Spider webs. Found spider crawling across my bed in the morning. Sink needed repairs. Holes in walls from previous fixtures that weren't patched or covered. Staff person blew me off when I informed him at checkout(there was a posting that if you had a complaint & were requesting a new room, this must be done within 30 minutes of check in). Towels looked like old bar rags.
location was good. bathroom was dirty. black dirt or something was in the jets of the tub. Staff was that helpful when looking for a place to eat or liquor store.
location from interstate Several things we didn't like... unclean, night staff had stains all over shift & wasn't professional looking, decor was very outdated, sheets weren't clean - several long hairs on sheets, saw a flea on sheets (think pets are allowed)
The staff was great! So friendly that I wanted to loooove our stay so I could write a glowing review. The young man who checked us in went above & beyond to make sure we had what we needed. Beds were comfy & pool was clean. The room was old and the filth was 'ground in.' Fingerprints on the doors and walls. The tub was peeling. The towels were stained. The tv had a bad reception. The breakfast was a joke, tiny boxed donuts and cereal. The orange juice was translucent.
friendliness of staff heaters in both rooms first room then moved to another didn't work effectivelymattress had sink holestowels/bath clothes dingyroom was old and outdated_spent night before at competitor for approx. same price and everything was modern
The location The a/c unit needed replacing very noisey
the location was fine. but the room smelled like a smoke filled bar room. and the bed was very uncomfortable. service was very slow, and the attendant was not experienced in his job. probaly will not stay at this hotel in the future. sincerely,
The staff was excellent and super friendly. Location was great for our trip.
Cheap and close Mold and cigarette smell. Broken lights in bathroom. No soap or shampoo. Coffee pot had no coffee grounds. No ice bucket. Pillows had bloodstains.
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The staff were very pleasant and helpful. The pillows were horrible and it needs to be maintained better. The owner(s) need to put some money into the property. The refrigerator in my room did not work.
Close to where we needed to be. Toilet ran a lot. Previous renters clothes on back of bathroom door.
Nothing Room was a dump dirty floor ceiling shower had bare wires hanging from light huge gap under entrance door