Guyers House Hotel and Restaurant

The hotel has its own on-site restaurant, perfect for those wishing to eat in. In warm weather, guests are invited to dine alfresco on the outdoor terrace. If you enjoy exploring local eateries, there is a good selection within walking distance.

Some guests have mentioned concerns about the cleanliness of the rooms, including dated bathrooms with mold and musty smells. Additionally, there were comments about cold rooms and old cold showers.

The low season is in March, while the high season is in November. Visitors can take advantage of the beautiful surroundings and lovely landscaped gardens during these times.

Guests have reported that the beds are very comfortable, providing a good night's sleep. However, there were also mentions of uncomfy beds and pillows in some reviews.

The hotel offers free parking and has its own EV charging station, making it convenient for guests with electric vehicles. However, there were comments about muddy car parking, so it's advisable to check the parking conditions before arrival.

Some guests recommended opting for a room in the main building for a more luxurious and historic experience, while others suggested checking the room details carefully to ensure it meets expectations, especially regarding features like four-poster beds.

Several guests mentioned that the breakfast offered a good selection and quality, while others highlighted issues such as slow service, limited options, and cold food. It may be helpful to manage expectations regarding the breakfast experience.

Many guests praised the beautiful gardens and stunning grounds, suggesting that the hotel's setting provides a peaceful and picturesque retreat. However, a few guests noted specific areas for improvement, such as the need for renovations and maintenance in certain parts of the property.

Positive feedback was given for the friendly and accommodating staff, while some guests encountered issues with unresponsive or unhelpful senior staff members. It may be beneficial to ensure consistent and attentive service across all levels of staff.

Guests appreciated the comfortable beds and clean rooms, but some mentioned dated decor, mold, and cold temperatures. Ensuring that rooms are well-maintained and adequately heated, especially during colder months, could enhance the guest experience.

While some guests enjoyed the on-site restaurant and delicious meals, others expressed dissatisfaction with the limited menu, slow service, and cold dining areas. Improving the dining experience and addressing menu availability could contribute to overall guest satisfaction.

The hotel's proximity to historic towns and attractions was highlighted as a positive aspect, offering guests opportunities for exploration and leisure activities. Providing information about nearby attractions and events could enhance the guest experience.

Several guests mentioned issues with maintenance, including loose shower attachments, faulty door locks, and cold rooms. Ensuring that facilities are well-maintained and addressing any reported issues promptly can improve guest satisfaction.

Some guests experienced confusion or inconvenience related to billing, including unexpected charges and payment processing. Clear communication and transparency regarding billing practices may help avoid misunderstandings.

While the hotel offers amenities such as EV charging stations and pet-friendly rooms, guests noted specific limitations, such as restricted charging times and additional charges for pets. Providing clear information about amenities and their associated terms could help manage guest expectations.