H2otel

The hotel's Aquadome Spa is fantastic, earning a solid 10/10, and the indoor/outdoor thermal pool is wonderful. The hotel also offers a great breakfast buffet and a very complete spa.

The staff are excellent, very approachable, and eager to meet your requests. The entertainment staff is fantastic, and the overall staff is very friendly and professional.

Some concerns have been raised about poor communication, organization, and transparency towards the client, particularly related to management. Additionally, there have been comments about the room not being as clean as expected.

The hotel offers a good breakfast buffet, and the restaurant, from the service to the quality of the food and drinks, is far above what is expected. However, there have been some comments about the limited à la carte menu and unclear billing for meals.

The hotel is a great place to relax and unwind, especially with the spa, pools, and sauna. It's also an excellent base for hiking, and the location is amazing for nature lovers.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests experienced issues with standard rooms not accommodating children comfortably. Consider upgrading to a suite if traveling with children to ensure a more spacious and comfortable stay.

Guests suggested that the timetable for all meals could be slightly earlier, especially for families with young children. It's advisable to check the meal timings to plan accordingly.

The hotel's location is ideal for nature lovers and hikers. Consider taking advantage of the hotel's proximity to nature and plan outdoor activities such as hiking and cycling.

Some guests mentioned discrepancies in pricing and lack of clarity regarding meal costs. It's advisable to confirm the pricing and inclusions before dining at the hotel's restaurant.

While many guests praised the hotel's facilities, some mentioned minor cleanliness issues in the rooms. It's recommended to communicate any concerns with the staff for prompt resolution.

The indoor pool and spa facilities received high praise from guests. Take advantage of the spa, jacuzzis, sauna, and Hammam for a relaxing experience.

The hotel's check-in time is at 4 PM, which may be later than expected for some guests. It's advisable to plan activities accordingly if arriving before check-in time.

Some guests noted that certain pool facilities were not operational due to the pandemic. It's recommended to check the status of pool facilities before arrival, especially if they are a key aspect of your stay.

While the hotel's breakfast received positive feedback, some guests mentioned room for improvement in lunch and dinner options. It's advisable to explore nearby dining alternatives for a varied culinary experience.