Services and conveniences
Basics
Accessibility and suitability
Things to do
Bathroom
General
Pool and spa
Family friendly
Dining
Media and entertainment
Bedroom
Workspace
Parking and transportation
Outdoor
Laundry
Health and safety
Fitness
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's facilities?
The hotel's Aquadome Spa is fantastic, earning a solid 10/10, and the indoor/outdoor thermal pool is wonderful. The hotel also offers a great breakfast buffet and a very complete spa.
How is the hotel's customer service and staff?
The staff are excellent, very approachable, and eager to meet your requests. The entertainment staff is fantastic, and the overall staff is very friendly and professional.
What are the main concerns about the hotel's services?
Some concerns have been raised about poor communication, organization, and transparency towards the client, particularly related to management. Additionally, there have been comments about the room not being as clean as expected.
What can guests expect from the hotel's dining options?
The hotel offers a good breakfast buffet, and the restaurant, from the service to the quality of the food and drinks, is far above what is expected. However, there have been some comments about the limited à la carte menu and unclear billing for meals.
What are the best times to visit the hotel?
The hotel is a great place to relax and unwind, especially with the spa, pools, and sauna. It's also an excellent base for hiking, and the location is amazing for nature lovers.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Upgrading for Family Stays
Some guests experienced issues with standard rooms not accommodating children comfortably. Consider upgrading to a suite if traveling with children to ensure a more spacious and comfortable stay.
Check Spa Timetable
Guests suggested that the timetable for all meals could be slightly earlier, especially for families with young children. It's advisable to check the meal timings to plan accordingly.
Explore Nearby Attractions
The hotel's location is ideal for nature lovers and hikers. Consider taking advantage of the hotel's proximity to nature and plan outdoor activities such as hiking and cycling.
Be Mindful of Restaurant Pricing
Some guests mentioned discrepancies in pricing and lack of clarity regarding meal costs. It's advisable to confirm the pricing and inclusions before dining at the hotel's restaurant.
Consider Room Cleanliness
While many guests praised the hotel's facilities, some mentioned minor cleanliness issues in the rooms. It's recommended to communicate any concerns with the staff for prompt resolution.
Utilize the Spa Facilities
The indoor pool and spa facilities received high praise from guests. Take advantage of the spa, jacuzzis, sauna, and Hammam for a relaxing experience.
Plan for Late Check-in
The hotel's check-in time is at 4 PM, which may be later than expected for some guests. It's advisable to plan activities accordingly if arriving before check-in time.
Confirm Pool Facilities Availability
Some guests noted that certain pool facilities were not operational due to the pandemic. It's recommended to check the status of pool facilities before arrival, especially if they are a key aspect of your stay.
Consider Dining Options
While the hotel's breakfast received positive feedback, some guests mentioned room for improvement in lunch and dinner options. It's advisable to explore nearby dining alternatives for a varied culinary experience.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | April |
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High season | August |
Average price (weeknight) | $283 |
Average price (weekend night) | $349 |
H2otel is located at Av. Das Termas Apartado 14 Unhais da Serra 6, 7 miles from the center of Covilhã. Praca do Municipio is the closest landmark to H2otel.
Check-in time is 4:00 PM and check-out time is 12:00 PM at H2otel.
Yes, H2otel offers free Wi-Fi.
Yes, H2otel offers free parking.
H2otel is 87.6 miles from Porto.
Yes, H2otel has a pool onsite.
KAYAK scours the web for all room deals available at H2otel in Covilhã and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at H2otel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for H2otel.
Value for money | 8.0 |
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Distance to city center | 7.0 mi |