Hotel Exelsior

3 stars
8.8
Very good
based on 1040 reviews
1,040 reviews
Av 3 9 65, Cúcuta 540001, Colombia
Av 3 9 65, Cúcuta
+57 310 562 3327
Thu 8/13
-
Fri 8/14
2 guests, 1 room
Other
Restaurant
Other
Other
Building
Other
Other
Other
Front desk
Other
Other
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Along with a restaurant, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe. Hotel Exelsior offers 25 accommodations with complimentary toiletries. 30-inch LCD televisions come with cable channels. Bathrooms include showers. This San José de Cúcuta hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
8.8
Very good
1040 reviews

Latest deals for Hotel Exelsior

Thu 8/13
-
Fri 8/14
Standard room, bed type unknown
$21
nightly with fees
Standard room, bed type unknown
$30
nightly with fees
Double room, bed type unknown
$31
nightly with fees
Double room, bed type unknown
$35
nightly with fees
Standard room, bed type unknown
$37
nightly with fees
Standard room, bed type unknown
$41
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Hotel Exelsior

  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Pets allowed on request. Charges may apply.
  • Laundry facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Air-conditioned
  • Free toiletries
  • Trash cans

Services and conveniences

  • Wake-up service
  • Room service
  • Tour desk
  • 24hr front desk
  • Key access

General

  • Family rooms
  • Telephone
  • Tile/marble floor
  • Storage available

Health and safety

  • CCTV outside property
  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas

Media and entertainment

  • Cable or satellite TV
  • Flat-screen TV
  • TV

Bathroom

  • Toilet paper
  • Shower
  • Private bathroom

Accessibility and suitability

  • No smoking
  • Pets allowed on request. Charges may apply.

Laundry

  • Laundry facilities
  • Pants press

Parking and transportation

  • Shuttle service (additional charge)

Bedroom

  • Wardrobe or closet

Workspace

  • Desk

Dining

  • Food can be delivered to guest accommodation

Reviews of Hotel Exelsior

8.8
Very good
1040 verified ratings
Wonderful
547
Very good
229
Good
145
Okay
48
Fair
34
Mediocre
14
Poor
23

Summary of reviews

Guests say
Guests consistently praise the hotel's central location, attentive and friendly service, and high standards of cleanliness. Many found the staff to be exceptionally helpful, and the rooms were described as clean and comfortable. However, several guests noted issues such as lack of hot water, noise from both inside and outside the hotel, and the absence of an elevator. Breakfast received mixed feedback, with some appreciating it and others disappointed that it was no longer included. Overall, the positives of service, location, and cleanliness stand out in the reviews.
AI-Generated from customer reviews
Service10 out of 10
Location9.5 out of 10
Cleanliness9 out of 10
Breakfast5 out of 10
Noise Level1.5 out of 10
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Score by provider

All reviews

3.7
Poor
Luis, Feb 2018
Pros (+) Location and clean
Cons (-) I make a reservation by Expedia ,the never found. So I had to the hotel from USA to host my family

Location

Av 3 9 65, Cúcuta 540001

What's nearby

  • Plaza de la Independencia333 yd
  • Casa de la Cultura418 yd
  • Palacio de la Gobernacion0.3 mi
  • General Santander Stadium0.5 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 1:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 4046

Essential information about Hotel Exelsior

Low season

High season

Average price (weeknight)

Average price (weekend night)

March
November
$29
$34
Cheapest month to stay with an average 10% drop in price.
Most expensive month to stay with an average 5% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Hotel Exelsior

Which month has the cheapest rates at Hotel Exelsior?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Hotel Exelsior is January, with an average nightly rate of $31. The most expensive month is October at $38 per night.

What is the cheapest day to book Hotel Exelsior?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Hotel Exelsior is Monday, with an average nightly rate of $21. The most expensive day is Saturday at $37 per night.

KAYAK's top tips for your stay at Hotel Exelsior

  • If you’re after a cheap room at Hotel Exelsior, then you should consider staying during the low season. The cheapest deals can generally be found in March and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Exelsior, plan to stay on a Monday or Sunday. The most expensive day is usually Saturday.
  • How long should you stay at Hotel Exelsior? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Hotel Exelsior

  • Where is Hotel Exelsior located?

    Hotel Exelsior is located at Av 3 9 65, 0.6 miles from the center of Cúcuta. Plaza de la Independencia is the closest landmark to Hotel Exelsior.

  • When is check-in time and check-out time at Hotel Exelsior?

    Check-in time is 3:00 PM and check-out time is 1:00 PM at Hotel Exelsior.

  • Does Hotel Exelsior offer free Wi-Fi?

    Yes, Hotel Exelsior offers free Wi-Fi.

  • How far is Hotel Exelsior from the airport?

    Hotel Exelsior is 2.8 miles from Cúcuta Camilo Dazo. Hotel Exelsior is 38.9 miles from Santo Domingo Mayo Guerrero.

  • How does KAYAK find such great Hotel Exelsior hotel deals?

    KAYAK scours the web for all room deals available at Hotel Exelsior in Cúcuta and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Exelsior and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Exelsior.

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

9.0
0.6 mi
Cúcuta Camilo Dazo
2.8 mi

Everything you need to know for your stay in Cúcuta