Hotel Lucerna Culiacan

The hotel is perfectly located, close to key spots, and within walking distance of local businesses, restaurants, stores, and the malecón. It's an unbeatable location for exploring Culiacán.

The beds are comfortable, ensuring a good night's sleep for guests. The hotel also offers an increased accessibility option for those who require it.

Guests can enjoy a unique dining experience at the in-house restaurant, with delicious food and good service. The hotel also features a bar/lounge and a coffee shop for a variety of dining experiences.

The staff is kind, very nice, and great, providing excellent service and being extremely helpful with all requests. However, some guests have mentioned instances of rudeness and unaccommodating behavior.

The hotel provides laundry facilities and a fitness center, and guests can also enjoy the outdoor pool and the gift shop. Additionally, the hotel has a well-equipped gym for guests' convenience.

Some guests recommended requesting a room on a higher floor with a view to avoid issues with malfunctioning amenities and unpleasant scents.

Guests suggested that the hotel rooms are dated and may benefit from an upgrade. Consider inquiring about upgraded room options for a more modern experience.

Some guests mentioned noise issues, particularly on the parking lot side. Consider requesting a room away from potential noise disturbances.

Guests spoke highly of the concierge service, particularly mentioning Roberto. Consider reaching out to the concierge for assistance during your stay.

Some guests reported issues with amenities such as malfunctioning phones. Before settling in, it may be helpful to verify that all room amenities are in working order.

The hotel's proximity to Teatro Pablo de Villavicencio, Cathedral of St. Michael of Culiacan, and other attractions makes it convenient for exploring the area.

Some guests noted noise disturbances from nearby establishments playing loud music late into the night. Consider requesting a room away from potential noise sources.

While some guests enjoyed the breakfast, others suggested that it should be included with the room to align with other hotels' offerings.

Some guests mentioned that the gym lacked sufficient equipment. If access to a well-equipped gym is important, it may be beneficial to verify the available facilities.

Some guests recommended always obtaining a paper copy of the factura due to reported issues with receiving official electronic copies.