Pros (+) Excellent service, breakfast, happy hour pisco sours - a very warm experience.
Cons (-) Because it is an old convent, the rooms are a bit weird; cannot really hold it against them.
5 stars
JW Marriott El Convento Cusco
Photos of JW Marriott El Convento Cusco
Overview
Within 20 minutes' walk from Terminal Terrestre de Cusco, JW Marriott El Convento Cusco offers guests a convenient base while visiting Cusco. It is situated a short stroll from Qurikancha.
The hotel provides a 24/7 reception, plus an indoor pool and a Jacuzzi. For added convenience, it offers a sauna, 24-hour room service and a coffee bar. It also provides convenient facilities for business meetings and events.
The modern rooms are air conditioned and include a mini bar and wireless internet access. They are also fitted with cable/satellite channels and a hair dryer.
Those staying at JW Marriott El Convento Cusco can unwind with a drink at the in-house bar, or have supper at Pirqa Restaurant.
The hotel is surrounded by the area's well-known tourist attractions, including Q'inqu, which is within walking distance. Sacsayhuaman and Cathedral of Cusco are in close proximity to the property.
Latest deals for JW Marriott El Convento Cusco
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at JW Marriott El Convento Cusco
- Indoor pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Flat-screen TV
- TV
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Heating
- Air-conditioned
- Trash cans
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
General
- Family rooms
- Seating area
- Hardwood or parquet floors
- Slippers
- Soundproof rooms
- Telephone
- City view
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Hot tub
- Indoor pool
- Sauna
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee machine
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Pets not allowed
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Complimentary breakfast
Outdoor
- Terrace/Patio
- Balcony
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Airport shuttle (surcharge)
Bedroom
- Fold-up bed
Things to do
- Gift shop
Reviews of JW Marriott El Convento Cusco
9.4
Wonderful
1518 verified ratings
Wonderful
1230
Very good
126
Good
84
Okay
30
Fair
27
Mediocre
11
Poor
10
Summary of reviews
Guests say
Guests appreciated the great location and excellent service provided by the staff, highlighting their friendliness and attentiveness. However, some guests pointed out cleanliness issues and the need for room renovations. The breakfast options received mixed reviews, with some finding them lacking variety. Overall, the hotel is praised for its atmosphere and hospitality, but there are areas needing improvement.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
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Score by provider
9.4 out of 10
447 reviews
10 out of 10
1 review
9.1 out of 10
1 review
9.8 out of 10
7 reviews
All reviews
Pros (+) Wonderful atmosphere
Cons (-) Like all converted convents not an ideal hotel layout- poky rooms and weird layout. They did a great job with what they had.
Pros (+) Cant thank the staff enough. These people go above and beyond to help their guests. Really one of the best hotels in the world because of the people that work there
Pros (+) Loved the staff and excellent hospitality.
Cons (-) Too short of time to stay and enjoy.
Pros (+) Extremely friendly, detailed, and attentive service. A very luxurious stay and a delicious breakfast.
Cons (-) There's nothing not to like about this hotel! Everything was great!
Pros (+) Everything, staff always ready to help. Walking distance to plaza de armas. Spa, must try Jhonatan, inca ruins to visit inside the hotel, the convento was built on top of two different cultures incas, and the previous
Pros (+) Everything was great about this hotel - the location, the service, the rooms and the breakfast
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers an indoor pool, sauna, Jacuzzi, and a spa and wellness center. Additionally, guests can enjoy a restaurant, bar/lounge, and complimentary breakfast.
Are there any practical services available at the hotel?
Yes, the hotel provides 24-hour room service, a business center, tour desk, and concierge service. Additionally, there is an ATM on-site and meeting/banquet facilities.
What are guests saying about the hotel's cleanliness?
Guests have praised the hotel for its cleanliness, with many mentioning the beautiful and clean rooms, as well as the stunning facility.
When is the best time to visit the hotel?
The high season is in September, offering a great time to experience the hotel's fabulous breakfast buffet and beautiful courtyard. However, the hotel is also recommended for a couple of nights during the low season in June.
How is the hotel's customer service?
The staff at the hotel has been described as amazing, friendly, and exceptionally attentive. Guests have highlighted the exceptional service provided by the staff, including the front desk and spa staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Spa
Guests loved the spa and wellness center, especially after excursions. Consider booking spa services ahead of time to secure a spot.
Consider Altitude
Some guests felt the altitude, so it's advisable to take precautions and be aware of the potential effects when staying in Cusco.
Explore Nearby Attractions
The hotel's central location makes it easy to visit nearby attractions such as Plaza de Armas, Cusco Cathedral, and the San Pedro Market, all within walking distance.
Try the Breakfast
Many guests praised the delicious breakfast buffet with fresh options and an egg station. It's a great way to start the day before exploring Cusco.
Be Mindful of Room Size
Some guests mentioned that the basic rooms were small, so it's worth considering room size when making a reservation.
Take Part in Hotel Activities
The hotel offers various activities like pisco sour classes and weaving demonstrations. Consider participating to enhance your experience.
Plan for Transportation
If you require transportation, ensure that arrangements are confirmed, especially for airport transfers, to avoid any inconvenience upon arrival.
Check for Vegan Menu Options
Guests suggested that the hotel could include more vegan options on the menu, so it's worth inquiring about dietary preferences when dining at the hotel.
Be Prepared for High Prices at the Bar
Some guests found the bar prices to be high compared to other places in the country, so it's advisable to budget accordingly.
Location
Esquina de la Calle Ruinas 432 y San Agustin, Cusco
What's nearby
- UNSAAC-Yale International Center for the Study of Machu Picchu and Inca Culture134 yd
- Plazoleta de San Blas284 yd
- Cusco Cathedral284 yd
- Museo Inka302 yd
- Plaza de Armas333 yd
- Cusco Museum of Popular Art343 yd
- Santo Domingo Church403 yd
- Cusco City Centre405 yd
- Coricancha423 yd
- La Merced Church0.3 mi
- ChocoMuseum0.3 mi
- Centro de Textiles Tradicionales del Cusco Store and Museum0.3 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about JW Marriott El Convento Cusco
Low season | February |
|---|---|
High season | April |
Average price (weeknight) | $365 |
Average price (weekend night) | $448 |
When to book a room at JW Marriott El Convento Cusco
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in CuscoGood to know
Value for money | 8.7 |
|---|---|
Distance to city center | 1.2 mi |
Nearest Airport | Cusco Velazco Astete |
Distance to airport | 2.6 mi |
Everything you need to know for your stay in Cusco
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