Pros (+) Convenient, character, high quality with staff who were accommodating. Sporting an interactive courtyard that provided opportunities to relax, work or chat.
4 stars
Novotel Cusco
Photos of Novotel Cusco
Overview
Looking for a hotel in Cusco? Novotel Cusco has a nice colonial atmosphere with modern touches, adding to your experience. The rooms are spacious, with WIFI. At Restaurant 365, enjoy international cuisine and happy hour at the bar, with a show on how to prepare pisco sour, a delicious local drink. Take advantage of your stay at Novote Cusco to know more about the City of the Incas, its history & culture.
Latest deals for Novotel Cusco
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Novotel Cusco
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee shop
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Hardwood or parquet floors
- Sofa
- Telephone
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Spa
- Spa and wellness center
- Massage
- Sauna
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Feather pillow
- Sofa bed
Things to do
- Gift shop
- Bicycle rental
Health and safety
- Daily housekeeping
- Safe
Reviews of Novotel Cusco
8.8
Very good
2413 verified ratings
Wonderful
1526
Very good
438
Good
258
Okay
69
Fair
71
Mediocre
29
Poor
22
Summary of reviews
Guests say
Guests appreciated the hotel's great location, excellent service, and overall cleanliness. Many highlighted the charming atmosphere and comfortable accommodations, although some noted issues with additional fees and room amenities. Overall, it seems to be a pleasant stay for most guests.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.8 out of 10
883 reviews
9.3 out of 10
2 reviews
9.7 out of 10
5 reviews
All reviews
Pros (+) Very charming converted monastery. Close to the main square. My stay was comfortable.
Pros (+) Bed was comfortable. Very clean overall. Breakfast was a little limited but good.
Pros (+) Beautiful hotel near the main square, nice amenities, comfortable rooms
Cons (-) Nothing
Pros (+) We loved the lobby and historic charm, wonderful breakfast, great location where you can walk to everything and delicious restaurants near by. The rooms were large, comfy and beautiful. Overall I would stay here again and recommend the hotel.
Cons (-) They don't have dual temperature control so without AC we were very uncomfortable while sleeping. We opened our window and it does get chilly at night but we were at ground level facing an alley way therefore no breeze. We requested a fan which helped but it was loud.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The hotel's restaurant serves delicious meals and offers a great breakfast. It also provides gluten-free options and a variety of choices for different dietary needs.
How is the hotel's customer service?
The staff at the hotel are very friendly, professional, and accommodating. They go above and beyond to ensure a pleasant stay for guests.
What are the hotel's unique amenities?
The hotel features a beautiful colonial building with a charming central courtyard, a spa and wellness center, and a lovely garden. It also offers a variety of shops inside and a fantastic restaurant.
Is the hotel's location convenient for exploring Cusco?
The hotel is centrally located, just a short walk from the main square and close to various attractions, making it perfect for exploring Cusco. It's also within walking distance of restaurants and shopping areas.
How are the hotel's rooms and cleanliness?
The hotel offers spacious, clean, and comfortable rooms, with a beautiful lobby and a cozy, historic atmosphere. The housekeeping keeps the rooms clean and comfortable, and the hotel provides a pleasant and welcoming environment.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Quiet Room
Some guests recommended requesting a room away from the courtyard to avoid noise, especially during private events.
Consider Room Selection
If you prefer a quieter stay, choose a room facing the internal courtyard to minimize street noise.
Check for Noise
Guests suggested checking for potential noise from private parties or street traffic when selecting a room.
Explore Nearby Attractions
The hotel's proximity to Plaza de Armas and other key attractions makes it convenient for sightseeing and exploring the city.
Request a Room Upgrade
In case of special occasions or as a treat, consider requesting an upgrade to a room with a view or additional amenities.
Take Advantage of the Spa
Guests appreciated the hotel's spa and wellness center, recommending it for relaxation after trekking or touring.
Inquire About Complimentary Services
Some guests noted the absence of complimentary water in the rooms, so it's advisable to inquire about such amenities upon check-in.
Consider Noise Levels
Guests advised that some rooms may experience noise from the courtyard or street, so it's beneficial to consider this when selecting a room.
Enjoy the Hotel's Restaurant
The on-site restaurant received positive feedback for its delicious dinner options, making it a convenient choice after a day of touring.
Utilize the Hotel's Location
The hotel's central location near the main square and various attractions provides easy access to dining, shopping, and exploring the city.
Location
San Augustin 239 Esquina, Cusco 0
What's nearby
- UNSAAC-Yale International Center for the Study of Machu Picchu and Inca Culture104 yd
- Cusco Cathedral282 yd
- Museo Inka311 yd
- Cusco Museum of Popular Art312 yd
- Plazoleta de San Blas320 yd
- Plaza de Armas324 yd
- Santo Domingo Church367 yd
- Cusco City Centre372 yd
- Coricancha388 yd
- La Merced Church0.3 mi
- Centro de Textiles Tradicionales del Cusco Store and Museum0.3 mi
- ChocoMuseum0.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Novotel Cusco
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | June | $307 | $234 |
Cheapest month to stay with an average 54% drop in price. | Most expensive month to stay with an average 57% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Novotel Cusco
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Novotel Cusco
FAQs when booking at Novotel Cusco
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in CuscoMost recommended
See most recommended stays in CuscoGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.4 | 1.2 mi | Cusco Velazco Astete | 2.6 mi |
Everything you need to know for your stay in Cusco
Complete your trip
Popular destinations