Pros (+) The kindness of the staff, the location and the heating.
Cons (-) Breakfast is good, but it could be more varied.
3 stars
Hotel Hacienda Cusco Plaza
Photos of Hotel Hacienda Cusco Plaza
Overview
Colonial Cusco hotel in Cusco Historic Center with free breakfast This smoke-free hotel features a restaurant, a bar/lounge, and a business center. Free buffet breakfast, free WiFi in public areas, and free airport drop-off are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Hotel Hacienda Cusco Plaza offers 58 accommodations with safes and hair dryers. Televisions come with cable channels. Bathrooms include showers. This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Latest deals for Hotel Hacienda Cusco Plaza
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Hacienda Cusco Plaza
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Airport shuttle
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Concierge service
- Safety deposit box
- Room service
- Tour desk
- Key access
- 24hr front desk
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
Bathroom
- Shower
- Hairdryer
- Toilet paper
- Private bathroom
General
- Window
- Telephone
- City view
- Storage available
Media and entertainment
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Ironing service
Workspace
- Fax/photocopying
- Desk
Dining
- Restaurant
- Bar/Lounge
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Parking and transportation
- Airport shuttle
Outdoor
- Balcony
Bedroom
- Wardrobe or closet
Things to do
- Beauty salon
Spa
- Spa
Reviews of Hotel Hacienda Cusco Plaza
8.5
Very good
682 verified ratings
Wonderful
367
Very good
131
Good
72
Okay
43
Fair
26
Mediocre
25
Poor
18
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location and cleanliness, highlighting the kindness of the staff and the quality of breakfast. However, there were several complaints regarding the service, particularly at the reception, where guests felt the staff was unhelpful and rude. Some guests also mentioned issues with additional charges and lack of amenities.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.5 out of 10
187 reviews
9.4 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a simple but very good breakfast with freshly made omelettes. Guests have praised the breakfast as great and unique.
Are the beds comfortable at the hotel?
The rooms feature relatively big and comfortable beds, as mentioned by several guests in their reviews.
Is the hotel centrally located?
Yes, the hotel is quite centrally located, just a few minutes' walk from the main square. It is close to cafes, restaurants, and a market, making it convenient for guests to explore the area.
What amenities are available for guests with breathing difficulties due to altitude?
The hotel provides an oxygen tank in case of breathing difficulties due to altitude, ensuring the well-being of guests at high altitudes.
Is the hotel staff helpful and accommodating?
Yes, the staff are described as wonderful and amazing, providing assistance with everything. They are very nice, helpful, and kind, as highlighted by multiple guests in their reviews.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Altitude-Related Amenities
Guests appreciated the hotel's provision of an oxygen tank in case of breathing difficulties due to the altitude, which was a thoughtful and practical amenity.
Explore Nearby Attractions
The hotel's central location makes it convenient for exploring nearby attractions such as Plaza de Armas, Cusco Cathedral, and the San Pedro Market, all within walking distance.
Check for Room Cleanliness
While most guests found the rooms clean and well-kept, a few mentioned issues with cleanliness. It's advisable to double-check the room upon arrival and promptly address any concerns with the staff.
Take Advantage of the Breakfast
Many guests praised the hotel's breakfast, describing it as great and unique. It's recommended to indulge in the breakfast offerings during your stay.
Inquire About Gluten-Free Options
If you have dietary restrictions, it's advisable to inquire about gluten-free options for breakfast in advance, as some guests noted the lack of such choices.
Consider Room Size and Comfort
Guests appreciated the spacious and well-kept rooms, along with relatively big and comfortable beds. When booking, consider room size and bed comfort based on your preferences.
Utilize the Concierge Service
The hotel offers a concierge service, which was highly praised by guests for being helpful. Take advantage of this service for recommendations and assistance with bookings or reservations.
Be Mindful of Altitude
Some guests mentioned experiencing cold temperatures and altitude-related issues. It's advisable to pack accordingly and be mindful of potential altitude discomfort.
Check for Noise Levels
While the hotel's central location is convenient, some guests noted noise-related issues. Consider this when selecting a room and inquire about quieter options if needed.
Location
299 Plaza Regocijo, Cusco
What's nearby
- ChocoMuseum52 yd
- La Merced Church128 yd
- Museo de Plantas Sagradas Magicas y Medicinales152 yd
- Plaza de Armas184 yd
- Puna197 yd
- Cusco Museum of Popular Art250 yd
- Cusco Cathedral252 yd
- Cusco City Centre268 yd
- Museo Inka306 yd
- UNSAAC-Yale International Center for the Study of Machu Picchu and Inca Culture396 yd
- Cusco San Pedro Market0.3 mi
- Santo Domingo Church0.4 mi
Policies
Check-in/Check-out | Check in anytime after 12:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Hacienda Cusco Plaza
Low season | December |
|---|---|
High season | October |
Average price (weeknight) | $60 |
Average price (weekend night) | $60 |
When to book a room at Hotel Hacienda Cusco Plaza
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Hacienda Cusco Plaza
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Value for money | 8.5 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Cusco Velazco Astete |
Distance to airport | 2.8 mi |