Very friendly staff! Impressive! The hotel is a good one, food is very good, specially breakfast. Would recommend it.
4 stars
Sonesta Hotel Cusco
Photos of Sonesta Hotel Cusco
Overview
Hotel with free breakfast, near Plaza de Armas This smoke-free hotel features a restaurant, 2 bars/lounges, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free airport pick-up, and a free manager's reception. Other amenities include a 24-hour business center, a coffee shop/cafe, and 24-hour room service. Sonesta Hotel Cusco offers 127 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Select Comfort beds feature down comforters and premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Sonesta Hotel Cusco
Amenities at Sonesta Hotel Cusco
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free airport shuttle
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
- Upper floors accessible by stairs
General
- Executive lounge access
- Garden view
- Interconnected room(s) available
- Landmark view
- Mountain view
- Storage available
- Quiet street view
- Seating area
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Walk-in shower
Dining
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Coffee machine
- Dining area
- Dining table
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
- Smartphone dock
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Free airport shuttle
- Shuttle service (additional charge)
Things to do
- Gift shop
- Eco tourism
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Pool and spa
- Hot tub
Reviews of Sonesta Hotel Cusco
9.2
Wonderful
3140 verified ratings
Wonderful
2396
Very good
423
Good
211
Okay
53
Fair
24
Mediocre
9
Poor
24
Summary of reviews
Guests say
Guests appreciated the hotel's great location, friendly and helpful staff, and cleanliness. However, some mentioned issues with breakfast quality and room temperature, indicating that improvements could be made in these areas.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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9.2 out of 10
1334 reviews
9.2 out of 10
8 reviews
9.6 out of 10
2 reviews
All reviews
Pros (+) Everything
Cons (-) Nothing
Pros (+) amazing staff great location right next to the historical center and ruins beautiful room comfortable bed perfect shower
Cons (-) There was nothing I didn't like about this hotel! it was one of my favorites from the whole trip!
Pros (+) The hotel is a very nice four-star establishment. Very well maintained facilities, and a wonderful friendly staff. It is located on Ave. Sol and across the street from the Central Craft Market and a small park. Ave. It has an excellent restaurant and lobby bar. The facilities are great and the staff is very friendly and helpful. This area of town seemed very safe to us and we did not hesitate to w...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Sonesta Hotel Cusco?
Guests can expect a fantastic and varied buffet breakfast at Sonesta Hotel Cusco, with options available as early as 3am for those heading to Machu Picchu. The breakfast is highly praised by many guests for its quality and variety.
How is the staff at Sonesta Hotel Cusco?
The staff at Sonesta Hotel Cusco are described as super friendly, helpful, and attentive. Many guests have highlighted the exceptional service and personal attention provided by the staff during their stay.
What are the common concerns about Sonesta Hotel Cusco?
Some guests have mentioned concerns about the noise from barking stray dogs at night and the lack of sound isolation in the rooms. Additionally, a few guests found the pillows uncomfortable and noted the absence of a gym and pool.
Is the hotel clean and well-maintained?
Sonesta Hotel Cusco is described as clean, modern, and neatly decorated. Guests have appreciated the cleanliness of the hotel, the availability of hot water 24/7, and the pleasant aroma throughout the property.
What are the highlights of staying at Sonesta Hotel Cusco?
Staying at Sonesta Hotel Cusco offers guests the opportunity to enjoy a great location within walking distance to the city center, a delicious and expansive breakfast buffet, and the exceptional hospitality of the staff. Additionally, the hotel provides a free airport shuttle for added convenience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Airport Shuttle
The hotel provides a free airport shuttle, which is convenient for guests arriving or departing from the airport.
Consider Altitude Sickness
Some guests appreciated the availability of coca tea to help with altitude sickness. It's advisable to inquire about this service if needed.
Request a Quiet Room
A few guests noted that the front of the hotel can be noisy, so requesting a room at the back may lead to a more peaceful stay.
Enjoy the Complimentary Breakfast
Many guests praised the quality and variety of the complimentary breakfast, making it a highlight of their stay.
Check Room Amenities
Some guests mentioned that the rooms were well-equipped with modern facilities and offered good water pressure in the showers.
Explore Nearby Attractions
The hotel's location offers easy access to various attractions such as Coricancha, Plaza de Armas, and Cusco Cathedral, making it convenient for sightseeing.
Take Note of Staff Friendliness
Numerous guests appreciated the friendly and helpful nature of the hotel staff, citing their exceptional service as a standout feature.
Consider Noise Levels
A few guests reported noise disturbances from barking stray dogs at night, so light sleepers may want to take this into account and prepare accordingly.
Plan for Room Temperature
As there is no air conditioning in the rooms, guests visiting during warmer months may want to consider this and plan accordingly.
Location
Ave. El Sol 954, Cusco 00000
What's nearby
- Centro de Textiles Tradicionales del Cusco Store and Museum0.3 mi
- Coricancha0.3 mi
- Santo Domingo Church0.4 mi
- Estadio Garcilaso0.4 mi
- Cusco City Centre0.5 mi
- UNSAAC-Yale International Center for the Study of Machu Picchu and Inca Culture0.6 mi
- Cusco Museum of Popular Art0.6 mi
- La Merced Church0.6 mi
- Plazoleta de San Blas0.7 mi
- Plaza de Armas0.7 mi
- Cusco Cathedral0.7 mi
- ChocoMuseum0.7 mi
Policies
Check-in/Check-out | Check in anytime after 12:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sonesta Hotel Cusco
Low season | November |
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High season | December |
Average price (weeknight) | $150 |
Average price (weekend night) | $125 |
When to book a room at Sonesta Hotel Cusco
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.9 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Cusco Velazco Astete |
Distance to airport | 2.2 mi |
Everything you need to know for your stay in Cusco
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