Grand Mercure Dalat

The hotel offers really hospitable staff, amazing accommodation, good environment, quiet place, nice renovation, and a beautiful garden. The breakfast is exceptional with a wide variety of Asian and European food options, sparkling wine, and cheese selection. The resort is brand new, clean, tidy, and stylish, with spacious and well-equipped rooms. The staff is excellent, and the resort has a peaceful and elegant ambiance.

Some guests mentioned that the location was not great, the hot water for shower is not too much, and the electric socket is not convenient because it is too far from the bed. Additionally, the hotel falsely advertises that the tennis courts and spa are on-site when they have not been built yet. Some guests also found the breakfast buffet lacking in fruit options and the breakfast service needing improvement.

The resort offers a rose garden, high tea service, a waterfall tour around Dalat arranged by reception, and a quiet street for beautiful walks at night. It also has a playground that is a hit with kids, and a buggy that delivers guests to their rooms. The resort gives a mansion kind of feeling and has a charming, old French villa ambiance.

Guests should be aware that the gym, steam room, and pool were under construction and unavailable to use during some periods. Additionally, the hotel is located close to the railway station and away from the city center, providing a quieter atmosphere. Guests should also consider requesting a higher floor or a room away from the main lobby if they prefer a quiet environment.

The resort is recommended for a visit during the low season in February or the high season in September. Guests can enjoy the nice cool weather in the morning and evening, as well as the beautiful decorations and grounds. However, it is advisable to avoid weekends if a quieter stay is preferred.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden or inner courtyard comes highly recommended.

February is considered the low season, which might be a good time to visit for those who prefer fewer crowds and lower prices.

The hotel is conveniently located near several attractions, including Lam Dong Museum, XQ Da Lat Art House, and Dalat Flower Gardens, making it easy for guests to explore the area.

Guests suggested requesting a room on a higher floor or away from the main lobby if a quieter environment is preferred, especially during weekends when events may lead to noise.

Some guests recommended avoiding rooms facing a construction site or those near the stairs to minimize noise disturbances.

The hotel offers a waterfall tour around Dalat, arranged by the reception, which was highly praised by some guests as a unique and enjoyable experience.

Negotiating taxi fares to and from the airport and using Grab as a transportation option were suggested by guests to ensure a smooth and cost-effective travel experience.

Some guests noted that the gym, steam room, and pool were under construction and unavailable for use, so it's advisable to check the status of these amenities before booking.

The hotel's rose garden was highlighted as a beautiful and romantic feature, providing a pleasant setting for a leisurely stroll or a relaxing atmosphere.

While some guests praised the helpful and friendly staff, others noted that some staff members had limited English proficiency, so it might be helpful to have a translation app or basic Vietnamese phrases on hand.