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Pros: The washroom maintains its cleanliness. The inflight tv/movie shows is a help especially with long flight.

Cons: Food needs improvement. Could probably offer the same menu with improve taste. The seat is not comfortable, it is somewhat hard.

Pros: Crew was friendly

Cons: Please catch up with the rest of the world and offer vegetarian options for your food. The entertainment did not work at all during the flight so not being able to watch a movie or listen to music during the 4 1/2 hours in flight was very annoying.

Cons: More in flight entertainment options.

Pros: NA

Cons: NA

Pros:

Pros: No real problems

Cons: Nothing significant

Pros: Upgraded to business class for free and service was amazing.

Pros: food and service

Pros: The food was good.

Cons: The entertainment system.

Cons: The flight should be on time

Pros: Crew was very friendly and helpful.

Cons: Not a thing

Pros: I did like the modern touch of the aircraft and it made me feel cozier.

Cons: The food options are not that great, and it is almost the same meal given over and over, which does not taste that great.

Pros: The crew and the food.

Cons: On time

Pros: On board crew was excellent, nice, helpful and very receptive.

Cons: Three hour delay in flight 3U8720 on 15-Sep-2016 from Lhasa to Chnegdu and subsequently how the hotel and transport was arranged was very poor, especially the communication was poor.

Pros: The flight was smooth and the service personnel was nice and professional.

Cons: Prior to taking off, (male) flight attendant was rude when demanding me to turn off electronic. Girl to my right rear kept her moving playing on her computer during entire takeoff. Flight air conditioning was not cool, let alone cold, so I was hot the entire flight. When landing, I was directed to return my seat to upright position, while man in front of me did not have to, girl next to him did not have to, and several others throughout the flight did not have to return their seats to upright position. It really seemed like the flight crew played favorites or (more specifically) discriminated.

Pros: Amazing service

Cons: The comfort of the seats and size

Pros: The professional and friendly staff. CZ8327 was a 737-800 so I don't expect entertainment. Quick boarding and inflight service.

Cons: I ordered a dietary meal and they get it right every time. Nothing to write home about but it was edible.

Pros: Very friendly crew, nice food

Cons: Was not given my pre-selected seat. Only reclining seats in business class

Cons: The crew is very nice and my Premium economy seat was great.

Pros: Don't expect to be ontime, or have announcements when there is a gate change. Airport employees are more annoyed that you are visiting then what you would expect. Air doesn't run on the plane until your 10k up. HOWEVER, we got there safely and my bag showed up so all in all its fine.

Pros: The people at the counter helped me and were great

Pros: Movies, crew

Cons: Food

Cons: Boarding was announced for gate 27, then 22 on th Board, then back to 27 so we ran around a bit.

Cons: Crew was rude

Pros: The crew and pilot were terrific. Soft take off and landing. We flew past Toronto over Lake Ontario. Great views!

Cons: Better snacks & more legroom

Pros: Nothing very bad experience, the staff very nasty !!

Cons: My flight had a big the delay, and they didn't really help us with flight connection they we us hartzell time . Also one is my suitcase did come on time . The seat were very bad for economic class . I WON'T EVER FLIGHT FROM UNITED AIRLINES!!! I ALWAYS TRAVEL THIS MY FRIST TIME USING THIS AIRLINE I WON'T DO IT AGAIN!!!

Pros: The cabin staff were extremely caring.

Pros: everything.

Cons: can not think of anything. Everything was more than i expected.Thank you for my experiance

Pros: Friendly crew

Cons: Hard seats!

Cons: Better seats and food. More water please

Pros: Comfortable seat with good storage and lavatories are clean and big.

Cons: More legroom, but what do I expect in economy?

Pros: The crew is better than many, but not as “all smiles” as I remembered

Cons: More Asian hospitality, 3/3/3 seating instead of 3/4/3 seating in economy

Pros: Overall in-flight experience was smooth. Check in (online and at-the-counter) were convenient. Staff were courteous.

Cons: Maybe provide snacks to travelers during flight.

Pros: The crew and service (business class) were excellent: attentive, polite, and responsive. The food was good, but not quite up to the people (because they set such a high standard).

Cons: The lie-flat seats in the A-350 from Hanoi to Seoul are much better than the seats on the aircraft used between Seoul and Honolulu (which I think was an A-330).

Pros: Nothing

Cons: Rude flight attendant! No manners! Absolutely disgusting

Pros: FOOD WAS GREAT

Cons: BOARDING WAS BETTER THAN MANILA BUT STILL NOT GREAT - NEEDS MORE COMMUNICATION

Cons: Flight from Seoul to Phuket did not have outlets if that is something you require

Pros: Sitting in the emergency row.

Cons: More veg. meal options. Please make sure to offer a complete balanced meal, not just a serving of veggies.

Pros: Crew was the best ever, and I've been flying on China Air for 40 years.... they must have put in a good program to achieve this better-than-before result.

Cons: Boarding from a shuttle bus gate at midnight is problematic... we had to stand on the bus in the dark, and couldn't figure out when the driver was going to turn or stop or go, so people (including many old people) were tripping over for the duration of the bus ride.

Pros: Very enjoyable and comfortable flight

Pros: Friendly crew. Good entertainment options.

Cons: Food was alright but could have been better.

Pros: Good Crew

Cons: Lower their fare

Pros: Friendly crew.

Cons: Airport security was complicated. Had to go through security checks 3 times. Once at the gate (early) had to leave the area and go through security to sit at the gate again.

Pros: None

Cons: I am Filipino and would really love to support this airline, but I can’t help it; the airline really needs to get it together. This is the second and the last time I’ll be flying with this airline internationally.

Pros: The flights were fairly punctual. We had a delay in landing at our destination but this was due to the airport, not the airline. The food was good for airline food.

Cons: The seats are small and have a strange design. I am not overweight but was unable to sit comfortably throughout the flight. The staff were fine, but not overly friendly.

Cons: The crew is always nice on China Eastern. They seem to be late a lot of the time. We arrived almost 1 hour late. The business lounge is TERRIBLE. Get something to eat in the airport, not in the lounge.

Pros: Very impressive aircraft. Efficient crew.

Cons: Flight was delayed.

Pros: NA

Cons: NA

Pros: Nothing

Cons: They left my luggages at SeaTac. I am at China right now, and I don’t know when they are going send them to me. All my stuff in the luggage now I have buy everything again.

Pros:

Pros: Getting off of the plane

Cons: This was a discount garbage carrier. I have ridden on cargo boats off the coast of Nicaragua that I would recommend before Xiamen. They don’t give you your connecting boarding pass when you leave the country. You have to go through China’s bullshit customs service three times just to get to your next flight. Chinese customs is like a bowl full of retarted fish smelling their own farts. Six people doing nothing while one blithering idiot Stubles through paperwork.

Pros: Crew was amazing. Welcoming, helpful and caroming to passengers needs.

Cons: Replace worn out seats.

Cons: ‪Air China solution to constant dripping water on a flight from LAX to Beijing (13hrs) was stuffing paper towels into the overhead bin which didn’t work. They were kind enough to offer to help me “fill out a complaint”‬ after 2 weeks of trying to contact them. ‪I will #neverflyairchina again! ‬

Pros: The food was good.

Cons: Could have usb outlets for devices. Connecting flight could have arrived on time. Airline don’t lose your luggage.

Pros: Yesyesno

Cons: Sat on the runway for over an hour.

Pros: The washroom maintains its cleanliness. The inflight tv/movie shows is a help especially with long flight.

Cons: Food needs improvement. Could probably offer the same menu with improve taste. The seat is not comfortable, it is somewhat hard.

Pros: NA

Cons: NA

Cons: None.

Pros: In flight crew were very nice and helpful

Cons: More snack option

Pros: The plane was new, the plane was clean, and all the airline hostesses were not 65 years old. Oh and everyone complaining about the visa requirements for China. Bend over a take one for the team like a man just Go to a travel agent in any in China Town. $100 US will get you a bias good for 10 years and it only take a week. Otherwise fly Delta for $1200.

Cons: Limited selection of English language movies but hey it was a China airline so no bit surprise there.

Pros: Flew business class. Cabin crew was some of the most attentive I have experienced. Food was very good and nicely presented. Pillows could be better, but had two. Same with blankets. One thick and puffy, the other lighter. Nice for temperature regulation.

Cons: First leg lax - Tao delayed almost 3 hours. Fortunately the 2nd leg was delayed 1.5 hours. 3rd leg on this itinerary was also delayed, I could have made the flight, but they gave my seat away. It was a bit of a Charlie Foxtrot rearranging flights and overnighting Hotel. 2.5 hours. A supervisor was needed to sort it all out. We will see if the above was bad circumstances or not. I run the same itinerary in reverse on the way home in a week.

Cons: the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX

Pros: No problems for the price

Cons: Ok no problems for the price

Pros: Crew was good. Boarding good too.

Cons: On time performance.

Pros: Absolutely nothing!

Cons: Food tastes horrible. Flight attendant picked her nose at one time right before distributing the drinks and did not wash her hands. You're not given your own canned drink rather a half a cup. Seats are too small/don't look clean. Movie selection was poor. Plane was delayed! Luggage left in Bejing.

Cons: constant dripping water on my head on a flight from LAX to Beijing (13hrs). They were kind enough to offer to help me “fill out a complaint”‬ after a week of trying to co tact them. ‪I will #neverflyairchina again! ‬

Cons: ‪Air China solution to constant dripping water on a flight from LAX to Beijing (13hrs) was stuffing paper towels into the overhead bin which didn’t work. They were kind enough to offer to help me “fill out a complaint”‬ after 2 weeks of trying to contact them. ‪I will #neverflyairchina again! ‬

Pros: Everything was normal, nothing amazing

Cons: Food, the didn’t have vegetarian options and everything was in chinese

Pros: nothing

Cons: i lost my fly because kayak send me to another page to buy the ticket ant that page was a scam never book whit kayak use expedia

Pros: cheap price

Cons: steward/airhostes did not smile and talked angrily to customer.

Cons: Wifi didn't work

Pros: No real problems

Cons: Nothing significant

Cons: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Cons: Flight got delayed in Xiamen, miss the connecting flight to chongqing.

Pros: None

Cons: I didn’t realize that Chinese transit visa is needed to transfer at Xiamen airport. When I bought the tickets, I wasn’t notified nor advised to get the Chinese visa. The Xiamen rep at Lax didn’t let me board first and I explained and they gave me the visa waiver paperwork. It was so much of hassle. I’ve laid over many Chinese cities via different airlines and never had any problems. Will not fly again on Xiamen!!