Find Cheap Flights to Vietnam

On time flights

All was good

Friendly staff

Taking a bus to the plane

On time

Turbulence most of the time Crew not courteous

The flight was on time both ends. The crew and service was good. The seats were comfortable. The food was good.

Who the heck decided to put shoulder strap seat belts into the planes???? Major fail. These are highly uncomfortable and a stupid addition. I can’t imagine you have the data to support this addition being meaningful. Fail! Fail! Fail!!!!!

Food was tasty. Service was good, flight was on time and took a long time to land in Beijing.

Ran out of food options pretty early in the service

Better airlines

Big delay in PEK

Great service

Not a thing

Nothing

Late

Everything

Nothing

Xiamen reps at KUL didn’t let me board because they said my middle name on boarding pass didn’t match with the name on Chinese transit visa. I got this Chinese transit visa just to transfer because of the airport layout and that part was also didn’t make sense. They didn’t accept my middle “Y” on the boarding pass and it was so much of hassle to argue and finally let me through. Will never fly again on Xiamen.

Nothing

Had to process in and out of immigration then back into airport No transit area

The plane was clean and the boarding process was very smooth. The crew was professional. The selection of movies was outstanding.

There was not as much legroom as I would have liked. We had Asian Veg meals which were a little bit too much the same each time.

Crew seemed nice, helpful

It's a budget flight so can't expect much, yet the aircraft was small very cold and not comfortable for such long-over-ocean-international flight.

Planes are newer and clean. Seats are okay. The IFE system is great!

The food is below standard. For a globally resurgent airline, CZ should focus on serving international cuisines for the global population it is now serving.

Crew seemed nice, helpful.

It's a budget flight so can't expect much, yet aircraft was small cold and not comfortable for such long internatianal flight

Overweight person next to me kept coming into my seat space. Impossible to sleep well with a stranger bumping into me frequently. I had the window seat.

Delayed all the time.. and the stressed that this airline put me thru.. i didnt get my luggage until a week after i already arrived.. and no compensation for that!. I do not have any clothes and underwear to wear for 6 days!

Food and entertainment we're solid. Creature comforts we're solid for economy international (toothbrush, blanket, socks, and sleep mask.)

Never got an e-ticket until the night before outbound flight. Combined with the airline's outsourced customer service, lack of record keeping, and mediocre customer service skills on both sides of the Pacific, boarding was a traumatic experience. Never booking another international flight through Kayak, nor flying Hong Kong Airlines again. Domestic may not be totally out though.

The A330 used on the HKG-NRT route was a bit old and out dated.

The movies and food

I was seated at the exit seats next to the wall. I feel the seat was more small there. My body hurt so much.

Entertainment was very good. Lots of movie selections.

Only serving tea and coffee for breakfast.

- The check-in counters opened at least 30 minutes late. The agents arrived late, they seemed to be having a good time and didn't feel the need to explain the reason for the delay nor apologize for it. - On my flight to Manila from Los Angeles, I did not check in any luggage. I had a carry-on and a backpack that fit perfectly well into the overhead bins and underneath the front seat. On my flight from Manila to Los Angeles, I was not allowed to take the same set on board because the total weight exceeded 7 kg. This put me in a bind because the heaviest item I had was my small LCD monitor which was in my backpack. I had to put it into the carry-on with wheels which I had to be checked-in. I would have prepared to carry it in my backpack because it is a fragile item. When I was told to sign a document that absolves the carrier of any liability for the checked-in luggage and I refused, the China Airlines Duty Officer in Manila informed me that unless I sign the document, my luggage will not be loaded on the plane. I felt extremely frustrated by the attitude of the Duty Officer who didn't hesitate to threaten me and insisted that the rule was imposed on them by the TSA in the US. Instead of helping me work out a solution to the difficulty I was facing, he simply walked away with a dismissive attitude.

Quick boarding, staff english is good. Good movie selection.

seat not very cushioned, food is okay. Low TV documentary selection.

Friendly, professional crew.

Bit of turbulence, but hey that's what happens when you fly.

on-plane flight operation is very good

back-office support is very poor. for example they sent me an email before the departure date in Korean only.

It was cancelled. There was no proactive communication from Kayak or Asiana about the situation. We had to cancel and rebook ourselves.

one check-in crew (female) at gate was not very nice. My mom is disabled & in her personal wheelchair. The other check-in crew members told us (5 total) to go together to board the plane then this female staff told us we can only have one family member go in with my mom (to take care of the wheelchair then assist her on the plane) next time we board the plane. Their messages are inconsistent & her attitude was uncalled for, especially when she let other disabled passengers on with their more than one family members & the other Asiana staff members told us to go in at the same time.

On time flights

All was good

Turbulent flight

Full plane yet service went well.

Pulling out of charge cords and ear phone so early in the landing process. Both time 30 minutes before landing. Should do landing check closer to touchdown.

Very comfortable seat in the exit row and entertainment to choose from offered a wide variety of current and older movies, I was very impressed and will for sure book through China Eastern for my next flight to Hong Kong next month

Breakfast was a bit bland but nothing bad

Nothing

Everything

Everything

The plane was new, the plane was clean, and all the airline hostesses were not 65 years old. Oh and everyone complaining about the visa requirements for China. Bend over a take one for the team like a man just Go to a travel agent in any in China Town. $100 US will get you a bias good for 10 years and it only take a week. Otherwise fly Delta for $1200.

Limited selection of English language movies but hey it was a China airline so no bit surprise there.

No problems for the price

Ok no problems for the price

Air condition was not cooling and all was hot for aprox. 5 hours then became 40% better

I had a seat with very little leg room. The food was rather bland and the boarding process was slow and delayed the departure time.

Great service

Not a thing

Food was tasty. Service was good, flight was on time and took a long time to land in Beijing.

Ran out of food options pretty early in the service

On time

Turbulence most of the time Crew not courteous

All is good. Check in great. Boarding great.

Don't like crew pulling out my charge cords or ear phone jack so early into the landing process.

The flight was on time both ends. The crew and service was good. The seats were comfortable. The food was good.

Who the heck decided to put shoulder strap seat belts into the planes???? Major fail. These are highly uncomfortable and a stupid addition. I can’t imagine you have the data to support this addition being meaningful. Fail! Fail! Fail!!!!!

Great !

The China Southern People in Penang, including the MAB staff that assist, are outstanding. The flight attendants are also wonderful. I am also pleased with the timing of the added flights to and from Penang. The timing is wonderful for my flights to the US. They have become seamless.

Planes are newer and clean. Seats are okay. The IFE system is great!

The food is below standard. For a globally resurgent airline, CZ should focus on serving international cuisines for the global population it is now serving.

Crew seemed nice, helpful.

It's a budget flight so can't expect much, yet aircraft was small cold and not comfortable for such long internatianal flight

Easy ride

N/A

Nothing

Had to process in and out of immigration then back into airport No transit area

The flights got delayed. One of the flights got delayed without a notice in advance.

The plane was new, the plane was clean, and all the airline hostesses were not 65 years old. Oh and everyone complaining about the visa requirements for China. Bend over a take one for the team like a man just Go to a travel agent in any in China Town. $100 US will get you a bias good for 10 years and it only take a week. Otherwise fly Delta for $1200.

Limited selection of English language movies but hey it was a China airline so no bit surprise there.

Nothing

Late

Crew was great. Boarding and deplaning was really fast.

The entertainment was horrible. I had to watch the same three movies over and over again, because the other choices were not good. The food was barely edible. If I fly with AirChina again I will have to bring my own food and download enough entertainment for the whole flight.

I had a seat with very little leg room. The food was rather bland and the boarding process was slow and delayed the departure time.

New York to Beijing plane was new.

Not have salt pepper tooth pick.Halfway of plane juice finish. In this long flight no have snacks

Food was tasty. Service was good, flight was on time and took a long time to land in Beijing.

Ran out of food options pretty early in the service

The A330 used on the HKG-NRT route was a bit old and out dated.

Delayed all the time.. and the stressed that this airline put me thru.. i didnt get my luggage until a week after i already arrived.. and no compensation for that!. I do not have any clothes and underwear to wear for 6 days!

They checked our bags all the way through! Even with a 24 hour layover in Hong Kong

No complaints.

The flight was d Kaye’s 5 hours ! We didn’t arrive in Hong Kong until 11pm

Great !

Friendly staff

Taking a bus to the plane

On time

Turbulence most of the time Crew not courteous

All is good. Check in great. Boarding great.

Don't like crew pulling out my charge cords or ear phone jack so early into the landing process.

The staff was friendly for a very late and very long flight

Almost 70% of the plain was stuffed into economy seating while 60% of the economy plus was empty and much more spacious. I feel like optional upgrades should be announced when this is the case, especially for a 16 hour flight

The meals are very good and tasty, good portions.

The economy seat is OK but too distance between seats could use extra inch.

Airplane use to fly from Taipei to Ho Chi Minh old and dirty.

Since I had no check-in luggage on my way to Manila from Los Angeles, my medicine bag was packed in my carry-on with wheels. When, in Manila, I was forced to check-in that piece of luggage, I forgot to move my medication into my backpack which I carried with me on board. In Taipei, I asked the ground crew to retrieve my medication from my check-in carry-on. The team worked diligently and made sure that my medication was handed to me as I was one boarding the plane with the last few. I was delighted by the level of service and the fact that I was able to take my medication before the flight took off. What a difference in attitude between the Manila and Taipei ground crews. Thank you Taipei ground crew!

Tons of leg room.

No soap in bathroom

Friendly, professional crew.

Bit of turbulence, but hey that's what happens when you fly.

It was cancelled. There was no proactive communication from Kayak or Asiana about the situation. We had to cancel and rebook ourselves.

The seats in business class were very good and the staff was also very good.

I've flown to Korea many times and this was the most turbulence I've ever had. The choice of moves wasn't good.

The China Southern People in Penang, including the MAB staff that assist, are outstanding. The flight attendants are also wonderful. I am also pleased with the timing of the added flights to and from Penang. The timing is wonderful for my flights to the US. They have become seamless.

They put us up in a hotel

We missed the connection due to airline delays. So the flight they're going to get us into Bangkok will happen the evening of the next day. If they can get us the ticket change.

The plane was clean and the boarding process was very smooth. The crew was professional. The selection of movies was outstanding.

There was not as much legroom as I would have liked. We had Asian Veg meals which were a little bit too much the same each time.

i didn't receive my bags for days after despite being stranded in the airport even though China Southern has a free hotel policy for layovers more than 8 hours.

Everything

I liked playing tetris and pacman with a controller that was like that of a console. My flight had a lot of empty seats, and I noticed they staggered the seating so that there was nobody in front of me or behind me. Flight crew was genuinely nice and helpful even though we didn't speak the same language. The little cup holder was actually pretty cool. There even seemed to be ample leg room compared to other Chinese international flights I've been on. I've flown previously with china southern and China eastern, so that is my basis for comparison.

They didn't give me boarding passes for both flights (had a long layover in china). Other airlines printed both at the start of trip. This added quite a bit of confusion for me, seemingly unnecessarily. Also, I'm a bit disappointed in their free hotel room deal for long layovers. When I had a long layover previously with either china southern or china easter (can't remember which one), I got my own free hotel room, a free meal, and a free ride to and from the hotel. That was a real perk for my 12 hour layover. The deal with xiaman is you get a free hotel room, but you have to share it with a stranger of the same gender, and you have to pay for taxi to and from the hotel. Although you do supposedly get a free meal, I chose not to take them up on the hotel offer. Instead I took them up on their transfers lounge. This is a dark, quiet room full of dingy, dirty padded chairs and people sprawled out and snoring. I would have stayed more than 15 minutes if there were more phone charging plugs, but instead I went and ate mcdonalds and found a plug in at the kfc. Aside from all that, I would suggest getting some better Hollywood movies to choose from, as xiamen's competition has them beat there as well, in my opinion.

No problems for the price

Ok no problems for the price

None

I didn’t realize that Chinese transit visa is needed to transfer at Xiamen airport. When I bought the tickets, I wasn’t notified nor advised to get the Chinese visa. The Xiamen rep at Lax didn’t let me board first and I explained and they gave me the visa waiver paperwork. It was so much of hassle. I’ve laid over many Chinese cities via different airlines and never had any problems. Will not fly again on Xiamen!!