Palms, Mount Lavinia

The hotel garden is absolutely beautiful with an incredible array of birds, which can bring a sense of tranquility and joy to your stay.

The breakfast may not meet expectations, as some guests have mentioned that it is not good. However, the hotel offers a restaurant and coffee shop for alternative dining options.

While some guests have mentioned that only a few staff members are friendly, others have expressed concerns about the front desk staff being unfriendly. However, the multi-lingual staff can assist with various needs.

Some guests have reported that the bathrooms need updating and may not be in good condition. However, the hotel's laundry service and facilities can help maintain cleanliness during your stay.

The hotel offers parking facilities, and for guests arriving by air, there is an airport shuttle service available for added convenience.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden or pool comes highly recommended.

Guests were delighted by the hotel's beautiful garden, which is home to an incredible array of birds. It's a perfect place to unwind and reconnect with nature.

The hotel is conveniently located near Mount Lavinia Beach and the National Zoological Gardens of Sri Lanka, offering guests the opportunity to explore these attractions within walking distance.

Some guests expressed concerns about cleanliness, particularly regarding balconies and bathrooms. It's advisable to check the room's cleanliness upon arrival and promptly address any issues with the staff.

While some guests found the bathrooms acceptable given the circumstances of Covid restrictions, others mentioned the need for updates. It's recommended to inquire about the bathroom condition when booking.

The hotel's location was praised by guests for its convenience. However, it's important to note that cleanliness and staff attentiveness were mentioned as areas needing improvement.

While some guests found the staff to be friendly, others had less positive experiences. It may be helpful to inquire about recent improvements in staff training and guest services.

The hotel offers increased accessibility and an elevator, making it suitable for guests with mobility concerns. It's advisable to request a room that meets specific accessibility needs, if required.

Guests appreciated the availability of a pool table as an additional form of entertainment. It's a great option for leisure activities during the stay.

The hotel provides an airport shuttle for an additional charge. Guests arriving by air may find it convenient to arrange transportation through the hotel in advance.