Guest reviews
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Overall Rating
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8.8 "Location is great."7.8 "78%
appreciated the closeness to the beach ." 9.4 "94%liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." 8.0 "Great parking , according to 80%." 8.2 "82%enjoyed the restaurants & bars nearby ." -
8.5 "Beach is lovely."
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6.9 "Service is ok."6.2 "62% said the
reception staff was ok ." 5.0 "Housekeeping was ok , according to 50%." 5.0 "50% found theroom service acceptable ." -
5.6 "Breakfast is mediocre."
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5.5 "Average comfort."6.8 "For only 68%, the
noise level was all right ." -
5.2 "Rooms are ok."6.9 "69% thought the
kitchenette was ok ." 5.8 "Only 58% found thebalcony ok ." -
4.7 "Vibe wasn't good."2.8 "72%
criticized the unstylish hotel ." 4.2 "For 58%, thelobby entrance was sub-standard ." -
4.2 "Not very clean."3.4 "66% said
rooms were dirty ." 2.5 "75% said thebathroom was dirty ." -
4.1 "Internet is poor."3.8 "62% said the
wifi quality was bad ."
Overall Rating
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8.8 "Location is great."
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6.8 "Service is ok."6.7 "67% said the
reception staff was ok ." 6.5 "Only 65% found thestaff to be friendly enough ." -
6.5 "Average value."
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5.4 "Average comfort."6.7 "For only 67%, the
noise level was all right ." -
5.1 "Rooms are ok."
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4.6 "Vibe wasn't good."2.8 "72%
criticized the unstylish hotel ." -
3.8 "Not very clean."3.1 "69% said
rooms were dirty ."
Overall Rating
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8.9 "Location is great."8.0 "80%
appreciated the closeness to the beach ." 9.4 "94%liked the proximity to shopping ." -
8.5 "Beach is lovely."
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7.0 "Good pool."
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6.5 "Service is ok."5.1 "
Housekeeping was ok , according to 51%." 6.9 "Only 69% found thestaff to be friendly enough ." 5.7 "57% said thereception staff was ok ." -
5.3 "Rooms are ok."6.5 "Only 65% said
rooms were big enough ." -
5.1 "Average comfort."6.5 "Only 65% said
rooms were big enough ." -
4.9 "Vibe wasn't good."2.9 "71%
criticized the unstylish hotel ." -
4.3 "Not very clean."3.6 "64% said
rooms were dirty ."
Overall Rating
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5.2 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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3.1review from
The lady who checked us in was rude! Also I was bitten by bed bugs!! We have photos to prove it!
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9.7review from
Perfect location!! Everything you need is right there or super close. We loved the Sunset Bay Cafe! Delicious food with an amazing view.
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9.7review from
I'd go back in a heartbeat. The room had a gorgeous view of the Gulf and was very clean. The pool and hot tub are right outside with island music playing. We went at the end of the season so it wasn't crowded. 2 minute walk to the very clean well maitanted beach. It's also about a 5-19 minute drive to all the action in destin like water sports. The resorts has gorgeous golf courses, ship, restaurants...it's a gated secured community and I felt like I was driving through some rich neighborhood. Lol definitely recommend it!!! Especially in September after the summer season cuz the weather is still perfect and rooms are cheaper. Lol perfect for romantic getaways and families of all ages. We stayed at the luau tower and they didn't have room service. Only a pizza delivery service. But that's ok
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9.7review from
Everything was great. NA
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4.5review from
The location was ok had a nice beach and downtown sandestin was a nice atmosphere. Have stayed at Sandestin 3 times now I liked the resort until this stay. The pool was filthy with all kinds of cups floating or sunk in pool a diaper had come apart on the side and it stayed there all day. We asked about getting someone to clean the pool and there was no one to do it (supposedly it was there day off). We stayed 3 days and the pools were dirty the whole time. No coolers were allowed at the pool so you had to buy water or whatever you wanted to drink from them. Didn't like the fact they charge a resort fee plus a cleaning fee on top of your nightly rate. You cant get a cup of water with your meal just bottled water waiter said they do to much volume to give a glass of water with your meal. Overall just thought they take advantage of whoever is staying on there property. I love the Destin area but will find a new place to stay.
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7.7review from
Overpriced for the distance and navigation to the beach.
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8.2review from
Rooms are a bit dated
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3.4review from
The view Outdated, felt very cheap
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7.4review from
Beautiful property! Room was very dated. Needs some repairs. Room was a long way from the beach.
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10.0review from
Aaron at the front desk was amazing. Very friendly and knowledgable.
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9.1review from
Loved the beds!! So comfy!! The view was nice, the pool was nice too. My husband and I plan to return next summer. That housekeeping doesn't clean the rooms daily. Kind of a pain to make your own beds and buying a broom to sweep the sand off the floors ourselves. We were supposed to be on vacation. And they wanted to charge $55.00 to send housekeeping to clean.
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10.0review from
The attraction is a walking distance. Everything was great.
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9.7review from
I stayed here for Memorial Day weekend with my husband and a couple friends and we had a great time. The place was very spacious and clean. We would definitely stay here again. Only complaint is you have to cross a major road to get to the beach but they do offer a shuttle service that runs every 20 minutes.
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9.7review from
The view from our room was amazing and the staff was very helpful. We enjoyed the 4 hour free bicycle rentals. It was easy to get to the beach and everything was beautiful. I would stay here again. Housekeeping didn't come on a daily basis, however if we really needed something we could of requested it.
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4.2review from
The Pros: The resort area was pretty, though it was advertised as beachfront and we were over a mile from the beach (and on the opposite side of Hwy 98, so we had to drive, park and then walk another quarter mile from the parking lot to the beach.) We were placed at the Bayside, which had a nice view of the bay and the golf course. The room was basically a nice hotel room, with a mini fridge, older microwave, sink, and Keurig coffee maker which was super! However, with four people but only two coffee cups (and only two K-cups for coffee brewing), additional cups would have been appreciated. Also, the tile floors helped with a clean environment. We would have loved extra time to enjoy the included bike rentals and kayak rental, as the walking/bike paths all over the resort were lovely and family friendly. This is a great bonus! Also, the beach snack shack was convenient (but pricey, as you would expect) for hot dogs, drinks, and balls/beach toys. The beach was very clean, but the overpriced resort chairs/umbrellas took up most of the prime open space, as per the norm. Volleyball courts and parasialing rentals were nearby, so there was plenty to do. The Cons: Upon arrival, the welcome center was not clearly marked and therefore difficult to find - because the resort was advertised as beachfront, we went to the beachside gate first and were directed across the street to check in. Then we waited over 30 minutes to get our room keys, though I had already confirmed our room on kayak. The registration desk was only staffed with one person who was friendly, but not very efficient. She also told me I owed a slightly higher hotel fee than my kayak receipt said, but she corrected it to the amount per the kayak quote when I showed her my email receipt. Once in the room, (which was thankfully clean despite poor reviews I had read previously), we realized at bedtime that night that our shower faucet handle didnt work, so we had to call for maintenance (who showed up after 11 p.m.) to fix the problem, which he did quickly. While it was a late hour and the kids were asleep, I was grateful he worked past hours to fix our shower! Also, the two outdoor pools were slightly disappointing - I thought they were adverised as heated, but they were freezing! It was convenient to have restrooms near the beachside pool, and it was handy to have several outdoor showers, though one of the showers didn't work. Also, the beachside pool concierge was never open during our stay for towels, and neither was the ice cream vendor station at the Elephant Walk. Lastly, we ended driving 15+ minutes into Destin each night for family-friendly dining options. I'm sure an adults-only group would enjoy this resort much more than a family with young children. Overall, it wasn't worth the extra money to stay here as opposed to a decent hotel a few blocks off the beach! The false "beachfront" advertisement was irritating, and the resort seemed to be understaffed.
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8.2review from
Unbelievable beauty. All inclusive. Never had to leave the resort. Although it had everything, the facilities were a bit dated.
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6.8review from
Location of resort was great Stayed at the Bayside and no staff ever to be seen,
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6.6review from
We liked the room. It had everything! It listed it right on the beach. We would NOT consider this on the beach. When I paid extra at check in to be on the "beach side" we still had to walk thru parking lots to get to the beach! Not worth the extra money because you are still not on the beach.
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5.3review from
Shouldn't be rated a 4 star for leceil property. 3 star at best. It was fine but I felt misled
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9.7review from
Perfect location!! Everything you need is right there or super close. We loved the Sunset Bay Cafe! Delicious food with an amazing view.
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9.7review from
I'd go back in a heartbeat. The room had a gorgeous view of the Gulf and was very clean. The pool and hot tub are right outside with island music playing. We went at the end of the season so it wasn't crowded. 2 minute walk to the very clean well maitanted beach. It's also about a 5-19 minute drive to all the action in destin like water sports. The resorts has gorgeous golf courses, ship, restaurants...it's a gated secured community and I felt like I was driving through some rich neighborhood. Lol definitely recommend it!!! Especially in September after the summer season cuz the weather is still perfect and rooms are cheaper. Lol perfect for romantic getaways and families of all ages. We stayed at the luau tower and they didn't have room service. Only a pizza delivery service. But that's ok
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9.7review from
Everything was great. NA
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8.2review from
Rooms are a bit dated
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10.0review from
Aaron at the front desk was amazing. Very friendly and knowledgable.
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9.1review from
Loved the beds!! So comfy!! The view was nice, the pool was nice too. My husband and I plan to return next summer. That housekeeping doesn't clean the rooms daily. Kind of a pain to make your own beds and buying a broom to sweep the sand off the floors ourselves. We were supposed to be on vacation. And they wanted to charge $55.00 to send housekeeping to clean.
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10.0review from
The attraction is a walking distance. Everything was great.
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9.7review from
I stayed here for Memorial Day weekend with my husband and a couple friends and we had a great time. The place was very spacious and clean. We would definitely stay here again. Only complaint is you have to cross a major road to get to the beach but they do offer a shuttle service that runs every 20 minutes.
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9.7review from
The view from our room was amazing and the staff was very helpful. We enjoyed the 4 hour free bicycle rentals. It was easy to get to the beach and everything was beautiful. I would stay here again. Housekeeping didn't come on a daily basis, however if we really needed something we could of requested it.
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8.2review from
Unbelievable beauty. All inclusive. Never had to leave the resort. Although it had everything, the facilities were a bit dated.
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7.7review from
Overpriced for the distance and navigation to the beach.
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7.4review from
Beautiful property! Room was very dated. Needs some repairs. Room was a long way from the beach.
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6.8review from
Location of resort was great Stayed at the Bayside and no staff ever to be seen,
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6.6review from
We liked the room. It had everything! It listed it right on the beach. We would NOT consider this on the beach. When I paid extra at check in to be on the "beach side" we still had to walk thru parking lots to get to the beach! Not worth the extra money because you are still not on the beach.
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3.1review from
The lady who checked us in was rude! Also I was bitten by bed bugs!! We have photos to prove it!
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4.5review from
The location was ok had a nice beach and downtown sandestin was a nice atmosphere. Have stayed at Sandestin 3 times now I liked the resort until this stay. The pool was filthy with all kinds of cups floating or sunk in pool a diaper had come apart on the side and it stayed there all day. We asked about getting someone to clean the pool and there was no one to do it (supposedly it was there day off). We stayed 3 days and the pools were dirty the whole time. No coolers were allowed at the pool so you had to buy water or whatever you wanted to drink from them. Didn't like the fact they charge a resort fee plus a cleaning fee on top of your nightly rate. You cant get a cup of water with your meal just bottled water waiter said they do to much volume to give a glass of water with your meal. Overall just thought they take advantage of whoever is staying on there property. I love the Destin area but will find a new place to stay.
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3.4review from
The view Outdated, felt very cheap
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4.2review from
The Pros: The resort area was pretty, though it was advertised as beachfront and we were over a mile from the beach (and on the opposite side of Hwy 98, so we had to drive, park and then walk another quarter mile from the parking lot to the beach.) We were placed at the Bayside, which had a nice view of the bay and the golf course. The room was basically a nice hotel room, with a mini fridge, older microwave, sink, and Keurig coffee maker which was super! However, with four people but only two coffee cups (and only two K-cups for coffee brewing), additional cups would have been appreciated. Also, the tile floors helped with a clean environment. We would have loved extra time to enjoy the included bike rentals and kayak rental, as the walking/bike paths all over the resort were lovely and family friendly. This is a great bonus! Also, the beach snack shack was convenient (but pricey, as you would expect) for hot dogs, drinks, and balls/beach toys. The beach was very clean, but the overpriced resort chairs/umbrellas took up most of the prime open space, as per the norm. Volleyball courts and parasialing rentals were nearby, so there was plenty to do. The Cons: Upon arrival, the welcome center was not clearly marked and therefore difficult to find - because the resort was advertised as beachfront, we went to the beachside gate first and were directed across the street to check in. Then we waited over 30 minutes to get our room keys, though I had already confirmed our room on kayak. The registration desk was only staffed with one person who was friendly, but not very efficient. She also told me I owed a slightly higher hotel fee than my kayak receipt said, but she corrected it to the amount per the kayak quote when I showed her my email receipt. Once in the room, (which was thankfully clean despite poor reviews I had read previously), we realized at bedtime that night that our shower faucet handle didnt work, so we had to call for maintenance (who showed up after 11 p.m.) to fix the problem, which he did quickly. While it was a late hour and the kids were asleep, I was grateful he worked past hours to fix our shower! Also, the two outdoor pools were slightly disappointing - I thought they were adverised as heated, but they were freezing! It was convenient to have restrooms near the beachside pool, and it was handy to have several outdoor showers, though one of the showers didn't work. Also, the beachside pool concierge was never open during our stay for towels, and neither was the ice cream vendor station at the Elephant Walk. Lastly, we ended driving 15+ minutes into Destin each night for family-friendly dining options. I'm sure an adults-only group would enjoy this resort much more than a family with young children. Overall, it wasn't worth the extra money to stay here as opposed to a decent hotel a few blocks off the beach! The false "beachfront" advertisement was irritating, and the resort seemed to be understaffed.
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5.3review from
Shouldn't be rated a 4 star for leceil property. 3 star at best. It was fine but I felt misled
