Overview

The Palace Downtown Dubai
Top City Hotel

PO Box 9770 Dubai - Uae, Dubai 9770, United Arab Emirates
+971 4428 7888

$329+

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Rates

Overall guest ratings

8.9/10 Excellent
Based on 2,657 reviews
See all reviews

Review highlights

  • 9.6
  • 8.9
  • 8.8
  • 6.6

Good to know

  • Friendly atmosphere
  • Great view
  • Friendly service
  • Great shopping

Nearby

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    About

    With a stay at The Palace Downtown Dubai, you'll be centrally located in Dubai, steps from Souk al Bahar and minutes from The Dubai Fountain. This 5-star hotel is close to Burj Khalifa and Dubai Mall.

    Rooms

    Make yourself at home in one of the 242 air-conditioned rooms featuring minibars and DVD players. Rooms have private balconies. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a hair salon. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 7 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Planning an event in Dubai? This hotel has facilities measuring 18299 square feet (1700 square meters), including a meeting room. Free valet parking is available onsite.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Airport shuttle (surcharge)
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Steam room
    • Non-smoking rooms available
    • ATM on-site
    • Currency exchange on-site
    • Bar/Lounge
    • Sauna
    • Designated smoking area
    • Storage available
    • Gift shop
    • Laundry facilities
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Free valet parking
    • Wedding services
    • Terrace/Patio
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.9 Excellent
    Based on 2,657 reviews
    • 9.6 "Terrific location."
    • 8.9 "Breakfast is good."
    • 8.8 "Amenities are good."
    • 8.8 "Great service."
    • 8.1 "Vibe was good."
    • 6.6 "Rooms are ok."
    • 4.1 "Internet is poor."
    • 4.0 "Value below average."
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    Overall Rating

    9.0 Excellent
    Based on 1,408 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.1 "Excellent breakfast."
    • 9.0 "Excellent amenities."
      9.0 "90% thought the building was wonderful."
      8.8 "88% found the grounds to be nice."
      8.3 "83% thought the architecture was beautiful."
      10.0 "100% enjoyed the lobby entrance."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 6.6 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.0 "Only 50% said rooms were clean enough."
      5.1 "Only 51% found the balcony ok."
    • 6.1 "Average comfort."
      6.7 "Beds were acceptable for 67%."
      5.1 "For only 51%, the noise level was all right."
    • 3.6 "Value below average."
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    Overall Rating

    8.7 Excellent
    Based on 876 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.6 "Breakfast is good."
    • 8.5 "Amenities are good."
      8.7 "87% thought the building was wonderful."
      8.3 "83% found the grounds to be nice."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      7.0 "70% said the reception staff was great."
      8.8 "88% were happy with the room service."
    • 8.2 "Vibe was good."
      7.7 "77% enjoyed the friendly atmosphere."
      8.1 "81% said it was a stylish hotel."
    • 6.8 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      5.4 "Only 54% said rooms were clean enough."
    • 6.4 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      5.2 "For only 52%, the noise level was all right."
    • 3.7 "Value below average."
    View all review categories

    Overall Rating

    8.9 Excellent
    Based on 371 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.1 "Excellent breakfast."
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 7.9 "Good vibe."
      7.1 "71% enjoyed the friendly atmosphere."
    • 6.9 "Average comfort."
      5.6 "For only 56%, the noise level was all right."
    • 6.6 "Rooms are ok."
      6.1 "Only 61% said the rooms were modern."
    • 4.1 "Value below average."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly atmosphere"
    "Great view"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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