Apartment-Hotel Am Rathaus
Overview
Amenities at Apartment-Hotel Am Rathaus
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- Free toiletries
- Internet
- Parking
- Pets allowed on request. Charges may apply.
Basics
- Free Wi-Fi
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Body soap
- Air-conditioned
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
Accessibility and suitability
- Allergy-free room
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Hypoallergenic
- Upper floors accessible by stairs
General
- Quiet street view
- Seating area
- Slippers
- Inner courtyard view
- Sofa
Services and conveniences
- Express check-out
- Bottle of water
- Safety deposit box
- Room service
- Key card access
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Dining
- Electric kettle
- Tea/coffee maker
- Refrigerator
- Coffee machine
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
Bedroom
- Clothes rack
- Socket near the bed
- Wardrobe or closet
Workspace
- Laptop safe
- Desk
Parking and transportation
- Parking
Media and entertainment
- Flat-screen TV
Outdoor
- Balcony
Family friendly
- Cribs available
Reviews of Apartment-Hotel Am Rathaus
Summary of reviews
Score by provider


All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the rooms?
The rooms are known for being exceptionally clean, comfortable, and well-decorated, offering a great view over the Marketplatz. Guests also appreciate the free mini bar and the spaciousness of the rooms.
Is there parking available at the hotel?
Yes, parking is available nearby, but it comes at an additional cost of 35 Euro per day. The hotel does not have its own parking facilities.
How is the cleanliness of the hotel?
Guests have consistently praised the hotel for its cleanliness, with many describing the rooms as very clean and comfortable. However, some guests have mentioned concerns about noise and the availability of staff.
What can guests expect during their stay in terms of customer service?
While some guests have mentioned challenges with reaching the staff, others have found the reception people to be kind and helpful. It's important to note that reception may not always be available, and some guests have experienced delays in getting assistance.
When is the best time to visit the hotel?
The hotel is in a perfect location for the old town and offers a great view over the Marketplatz. However, it's worth noting that September is both the low and high season, so guests should plan accordingly.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for Lower Floors
Several guests mentioned that there is no elevator, so if you have mobility restrictions or heavy luggage, consider requesting a room on the lower floors.
Check-in Process
Some guests found the check-in process confusing as there is no staff at the hotel. It's recommended to inquire about the check-in process in advance to avoid any inconvenience.
Nearby Parking
Guests suggested that the hotel should provide advice on the nearest car park, as parking is not available at the hotel. Consider researching nearby parking options before arrival.
Noise Levels
A few guests reported noise disturbances from neighboring rooms. If you are sensitive to noise, consider bringing earplugs or requesting a quieter room location.
Room Amenities
The mini bar is complimentary and well-stocked, providing a convenient option for snacks and drinks. Take advantage of this service during your stay.
Accessibility to Staff
Some guests mentioned that staff availability at the lobby was limited. It's advisable to manage expectations regarding staff availability and plan accordingly.
Room Selection
If you value a view, consider requesting a room facing the Marketplatz for a picturesque outlook.
Communication with Property
In case of any special requests or concerns, it's advisable to communicate with the property in advance to ensure a smooth and satisfactory experience.
Nearby Attractions
The hotel's location in the old town provides easy access to restaurants, shops, and tourist attractions, making it convenient for exploration.
Room Maintenance
While many guests praised the cleanliness and comfort of the rooms, a few reported issues with the TV and room card access. It's recommended to check the functionality of amenities upon arrival and promptly report any issues to the staff.
Location
What's nearby
- Düsseldorfer Schloss200 yd
- Kunsthalle Düsseldorf310 yd
- K20393 yd
- Königsallee0.4 mi
- Dreischeibenhaus0.4 mi
- Schadowstrasse0.5 mi
- Dusseldorfer Schauspielhaus0.5 mi
- Museum Kunstpalast0.6 mi
- Landtag of North Rhine-Westphalia0.7 mi
- Rheinturm0.7 mi
- Düsseldorf-Hafen0.7 mi
- Düsseldorf Hauptbahnhof1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Apartment-Hotel Am Rathaus
Low season | June |
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High season | June |
Average price (weeknight) | $173 |
When to book a room at Apartment-Hotel Am Rathaus
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Value for money | 8.1 |
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Distance to city center | 0.6 mi |
Nearest Airport | Duesseldorf Intl |
Distance to airport | 3.8 mi |