Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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10.0 "Food is to die for."10.0 "
Yummy desserts , said 100%." -
9.4 "Terrific location."10.0 "100%
liked the proximity to shopping ." -
9.3 "World class service."10.0 "100% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." -
9.2 "Excellent value."
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8.6 "Breakfast is good."
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6.8 "Rooms are ok."6.7 "Only 67% said
rooms were clean enough ." 5.7 "For only 57%, thebathroom was ok ."
Overall Rating
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9.5 "Terrific location."
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9.4 "World class service."10.0 "100% found the
staff to be very friendly ." -
8.5 "Breakfast is good."
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7.9 "High comfort."7.7 "77% said the
beds were comfortable ." 8.7 "87% thoughtrooms were spacious ." -
7.7 "Good cleanliness."
Overall Rating
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9.4 "World class service."
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8.8 "Breakfast is good."
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7.5 "High comfort."7.3 "73% said the
beds were comfortable ." -
7.3 "Good cleanliness."
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6.4 "Rooms are ok."
Overall Rating
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7.6 "Good cleanliness."
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6.7 "Rooms are ok."6.8 "Only 68% said
rooms were clean enough ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
The presentation and cleanliness. No.
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
Too expensive. My wife stayed the same week in a Holiday Inn Express in Duncanville, Texas and only paid $--- plus tax.
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5.0review from
Late check out time There was people running up and down the halls and parting until 4:30 in the morning made it very hard to get any sleep tried to call the front desk several times could not ever get a answer from the the front desk
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10.0review from
Staff was supurb!! no
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2.0review from
Cleanliness and location Handicapped guest roomed on top floor and elevator broke
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
Hotel Employee at front desk best customer service EVER, she was amazing. Shes what makes you want to return to Holiday Inn Express,Durant TV not coming on was my only issue, had to call front desk to have someone pull furniture out to reset the TV. Then could not turn it off with remote. I still enjoyed my stay
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9.0review from
Location, price, outdoor pool, bacon @ breakfast Beds are a little soft.
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5.0review from
Location, price, staff The pool continues to be neglected. No towels, the furnishings are piles rather than arranged attractively. The bathroom in the pool area is DIGESTING, FILTHY
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10.0review from
The location was great. Quick food places and shopping close by. It was quiet and very clean. The staff was extremely nice and vey helpful. Best hotel I have stayed in yet. The only thing I can say negative about this hotel is that they need to install exhaust fans in the bathroom so when the shower is on it doesn't get so hot and the mirror doesn't fog up.
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10.0review from
Price. Location. Breakfast Pool area seemed neglected. Not very clean, bathroom had leaves in it, no clean towels, patio furniture not arranged
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2.0review from
This guest did not leave comments about this hotel.
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4.0review from
The rooms are very well appointed and beds are comfortable. Nice breakfast. Friendly staff. YES! The constant slamming doors. You can't rest day or night due to the loudly slamming doors to the guest rooms. Also the room walls are paper thin. The girl in the next room got into a screaming fight with boyfriend.
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4.0review from
There is really nothing to not like about this hotel. Staff is exceptional. I have stayed here probably 200 times. Except....slamming doors. Room 205 slams like s shot gun blast. the room across from 426 slams like a cannon blast. They have a slamming door problem with some of their rooms that no matter how much I complain about it they can not get the problem fixed. It should be mandatory that the hotel staff stay in a room at least one night so they will understand.
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1.0review from
Breakfast. Bugs. Room was dirty dusting and attention to detail was horrible.
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4.0review from
reserved and paid in advance for a 2 queen bedroom, when we got there, only had one king with pull out couch for 4 people. If I hadn't paid for the room in advance, I could understand only getting what was left. Other than that the room was great. There were so many people eating breakfast that they kept running out of food. But the food was good.
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10.0review from
Very nice hotel in small town. Excellent customer service! Amazing beds!
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6.0review from
Its location and access to/from major highway The one experience that affects my opinion, was that on my 2nd day, the room was not cleaned.. The housekeeping staff did not make bed, empty trash or clean bathroom. When front desk was called to complaint--little concern given.
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6.0review from
Super-clean hotel, safe location, very friendly staff. I think another person at front desk would help.
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4.0review from
Location No bathtub stopper, doors slammed all night, bed comfortable, overpriced, one elevator that was extremely slow, almost unusable due to waittime
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5.0review from
The elevators were out of order and i had to pull bags up to 2nd floor with a bad back condition.
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10.0review from
We very much enjoyed our overnight stay. We were given a nice very large clean comfortable room. We also were very pleasantly surprised by the hot breakfast. We expected muffins and coffee, but they had a nice hot breakfast with many choices and pleasant dining area.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
The presentation and cleanliness. No.
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
Too expensive. My wife stayed the same week in a Holiday Inn Express in Duncanville, Texas and only paid $--- plus tax.
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10.0review from
Staff was supurb!! no
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
Hotel Employee at front desk best customer service EVER, she was amazing. Shes what makes you want to return to Holiday Inn Express,Durant TV not coming on was my only issue, had to call front desk to have someone pull furniture out to reset the TV. Then could not turn it off with remote. I still enjoyed my stay
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9.0review from
Location, price, outdoor pool, bacon @ breakfast Beds are a little soft.
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10.0review from
The location was great. Quick food places and shopping close by. It was quiet and very clean. The staff was extremely nice and vey helpful. Best hotel I have stayed in yet. The only thing I can say negative about this hotel is that they need to install exhaust fans in the bathroom so when the shower is on it doesn't get so hot and the mirror doesn't fog up.
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10.0review from
Price. Location. Breakfast Pool area seemed neglected. Not very clean, bathroom had leaves in it, no clean towels, patio furniture not arranged
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10.0review from
Very nice hotel in small town. Excellent customer service! Amazing beds!
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10.0review from
We very much enjoyed our overnight stay. We were given a nice very large clean comfortable room. We also were very pleasantly surprised by the hot breakfast. We expected muffins and coffee, but they had a nice hot breakfast with many choices and pleasant dining area.
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5.0review from
Late check out time There was people running up and down the halls and parting until 4:30 in the morning made it very hard to get any sleep tried to call the front desk several times could not ever get a answer from the the front desk
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2.0review from
Cleanliness and location Handicapped guest roomed on top floor and elevator broke
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5.0review from
Location, price, staff The pool continues to be neglected. No towels, the furnishings are piles rather than arranged attractively. The bathroom in the pool area is DIGESTING, FILTHY
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2.0review from
This guest did not leave comments about this hotel.
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4.0review from
The rooms are very well appointed and beds are comfortable. Nice breakfast. Friendly staff. YES! The constant slamming doors. You can't rest day or night due to the loudly slamming doors to the guest rooms. Also the room walls are paper thin. The girl in the next room got into a screaming fight with boyfriend.
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4.0review from
There is really nothing to not like about this hotel. Staff is exceptional. I have stayed here probably 200 times. Except....slamming doors. Room 205 slams like s shot gun blast. the room across from 426 slams like a cannon blast. They have a slamming door problem with some of their rooms that no matter how much I complain about it they can not get the problem fixed. It should be mandatory that the hotel staff stay in a room at least one night so they will understand.
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1.0review from
Breakfast. Bugs. Room was dirty dusting and attention to detail was horrible.
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4.0review from
reserved and paid in advance for a 2 queen bedroom, when we got there, only had one king with pull out couch for 4 people. If I hadn't paid for the room in advance, I could understand only getting what was left. Other than that the room was great. There were so many people eating breakfast that they kept running out of food. But the food was good.
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6.0review from
Its location and access to/from major highway The one experience that affects my opinion, was that on my 2nd day, the room was not cleaned.. The housekeeping staff did not make bed, empty trash or clean bathroom. When front desk was called to complaint--little concern given.
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6.0review from
Super-clean hotel, safe location, very friendly staff. I think another person at front desk would help.
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4.0review from
Location No bathtub stopper, doors slammed all night, bed comfortable, overpriced, one elevator that was extremely slow, almost unusable due to waittime
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5.0review from
The elevators were out of order and i had to pull bags up to 2nd floor with a bad back condition.
