Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.4 "Excellent value."
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7.6 "Good service."8.6 "86% found the
staff to be very friendly ." 7.7 "77% thought theservice was very professional ." -
7.4 "Good breakfast."
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6.5 "Location is acceptable."
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6.2 "Average cleanliness."6.1 "Only 61% said
rooms were clean enough ." -
5.2 "Internet is average."
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4.7 "Rooms are not good."2.3 "77%
complained about the bathroom ." 4.4 "56% saidrooms were small ." 1.5 "85% thought they werepoorly maintained ." 1.8 "For 82%, therooms looked old ." 2.0 "80% foundproblems with the furniture ." 0.8 "92% hadproblems with the shower ." 4.1 "59% said thebathroom was dirty ." 2.0 "Air conditioning was criticized by 80%." 0.0 "100%criticized the small bathroom ." -
4.4 "Not very comfortable."4.4 "56% said
rooms were small ." 0.7 "93% thought it wastoo noisy ." 2.0 "Air conditioning was criticized by 80%." 0.0 "100%criticized the small bathroom ." -
3.8 "Vibe wasn't good."2.0 "80%
criticized the unstylish hotel ." -
3.7 "Bad amenities."3.8 "62% thought the
building wasn't nice ." 0.0 "100% thought thefacilities needed updating ."
Overall Rating
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9.4 "Excellent value."
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7.9 "Good service."8.9 "89% found the
staff to be very friendly ." 7.5 "75% thought theservice was very professional ." -
7.4 "Good breakfast."
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6.5 "Location is acceptable."
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5.3 "Internet is average."
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5.1 "Rooms are ok."6.2 "Only 62% said
rooms were clean enough ." 6.0 "Beds were acceptable for 60%." -
4.6 "Not very comfortable."4.7 "53% said
rooms were small ." 0.8 "92% thought it wastoo noisy ." -
3.9 "Vibe wasn't good."2.0 "80%
criticized the unstylish hotel ." -
3.4 "Bad amenities."3.5 "65% thought the
building wasn't nice ."
Overall Rating
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7.2 "Tasty food."
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7.2 "Good service."8.1 "81% found the
staff to be very friendly ." -
7.1 "Good breakfast."
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6.7 "Location is acceptable."
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6.2 "Average cleanliness."6.0 "Only 60% said
rooms were clean enough ." -
4.4 "Rooms are not good."2.1 "79%
complained about the bathroom ." -
4.0 "Not very comfortable."
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3.7 "Vibe wasn't good."1.9 "81%
criticized the unstylish hotel ." -
3.6 "Bad amenities."3.7 "63% thought the
building wasn't nice ."
Overall Rating
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7.9 "Good service."8.7 "87% found the
staff to be very friendly ." 8.0 "80% thought theservice was very professional ." -
7.4 "Good breakfast."
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6.4 "Location is acceptable."
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6.1 "Average cleanliness."5.8 "Only 58% said
rooms were clean enough ." -
4.8 "Rooms are not good."4.5 "55% said
rooms were small ." 2.1 "79%complained about the bathroom ." -
4.6 "Not very comfortable."4.5 "55% said
rooms were small ." -
4.0 "Vibe wasn't good."
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3.9 "Bad amenities."3.9 "61% thought the
building wasn't nice ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.0review from
If you have to be in the city centre of Durban, then this hotel is an ideal choice. The staff are very friendly and helpful, the rooms (with a sea-view) are spacious and elegant. There is a splenid terrace overlooking the beach and Marine Parade. The only drawback is the air of seedy dereliction that characterises the downtown CBD, and begins one or two blocks back from the coast. No
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5.7review from
the location was perfect for the needs that we had - the facilities could have been better though. Not really - but the facilities could be better
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6.3review from
The staff were great, food was good, I enjoyed my stay. They should not accommodate kids in the double rooms as it is to small for a family
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6.0review from
Everything was in order from the collection of us at the Airport, Breakfast was also good. Room service was Excellant. .
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5.3review from
Location was good and staff were hepful. rather expensive especially the tours that were offered. Double bed was provided as two single beds put togather rather than a "double"bed.
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7.6review from
I didn't like the area which was far to dangerous to walk in after dusk.
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2.8review from
It was close to the Garden Court The room I booked and paid for was not the room i got ( no sea view, no double bed), when this was pointed out i was offered the room at a reduced rate but stll more than the quoted rate for a non sea view room. I didn't stay.. I left and went to Garden Court where for a cheaper price my room was double the size with a double bed and a sea view.
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3.6review from
Extra charges where not expalined before commitment.
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7.6review from
Service desk personnel very helpfull.
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6.0review from
position no
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7.0review from
If you have to be in the city centre of Durban, then this hotel is an ideal choice. The staff are very friendly and helpful, the rooms (with a sea-view) are spacious and elegant. There is a splenid terrace overlooking the beach and Marine Parade. The only drawback is the air of seedy dereliction that characterises the downtown CBD, and begins one or two blocks back from the coast. No
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7.6review from
I didn't like the area which was far to dangerous to walk in after dusk.
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7.6review from
Service desk personnel very helpfull.
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5.7review from
the location was perfect for the needs that we had - the facilities could have been better though. Not really - but the facilities could be better
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6.3review from
The staff were great, food was good, I enjoyed my stay. They should not accommodate kids in the double rooms as it is to small for a family
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6.0review from
Everything was in order from the collection of us at the Airport, Breakfast was also good. Room service was Excellant. .
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5.3review from
Location was good and staff were hepful. rather expensive especially the tours that were offered. Double bed was provided as two single beds put togather rather than a "double"bed.
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2.8review from
It was close to the Garden Court The room I booked and paid for was not the room i got ( no sea view, no double bed), when this was pointed out i was offered the room at a reduced rate but stll more than the quoted rate for a non sea view room. I didn't stay.. I left and went to Garden Court where for a cheaper price my room was double the size with a double bed and a sea view.
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3.6review from
Extra charges where not expalined before commitment.
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6.0review from
position no
