The Balmoral Hotel, Durban Hotels from $58

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Overall Rating

Based on 416 reviews

WiFi

9.0 "Internet works perfectly."
Service

8.5 "Great service."
Location

7.1 "Good location."
Breakfast

7.0 "Good breakfast."
Cleanliness

5.5 "Average cleanliness."
Room

4.4 "Rooms are not good."
Comfort

4.3 "Not very comfortable."
Amenities

3.5 "Bad amenities."

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Overall Rating

Based on 224 reviews

Service

8.5 "Great service."

9.6 "96% found the staff to be very friendly."

7.4 "74% thought the service was very professional."

8.2 "82% said the reception staff was great."
Location

7.0 "Good location."
Breakfast

6.7 "Breakfast is mediocre."
Cleanliness

5.3 "Average cleanliness."

5.2 "Only 52% said rooms were clean enough."

5.9 "Cleanliness of the bathroom was average, said 59%."
Vibe

5.2 "Vibe was decent."
Room

4.4 "Rooms are not good."

2.2 "78% complained about the bathroom."

1.2 "88% thought they were poorly maintained."
Comfort

4.2 "Not very comfortable."

1.4 "86% thought it was too noisy."
Amenities

3.1 "Terrible amenities."

3.1 "69% thought the building wasn't nice."

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Overall Rating

Based on 66 reviews

Service

8.5 "Great service."

9.7 "97% found the staff to be very friendly."
Location

6.9 "Location is acceptable."
Breakfast

6.9 "Breakfast is mediocre."
Cleanliness

5.2 "Average cleanliness."

5.3 "Only 53% said rooms were clean enough."
Vibe

5.1 "Vibe was decent."
Room

4.2 "Rooms are not good."
Comfort

4.1 "Not very comfortable."
Amenities

3.1 "Terrible amenities."

3.1 "69% thought the building wasn't nice."

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Overall Rating

Based on 37 reviews

Service

8.7 "Great service."

9.7 "97% found the staff to be very friendly."
Location

7.1 "Good location."
Room

4.0 "Rooms are not good."

Overall Rating

Based on 87 reviews

Service

8.6 "Great service."

9.6 "96% found the staff to be very friendly."

7.9 "79% thought the service was very professional."

7.8 "78% said the reception staff was great."
Location

7.2 "Good location."
Breakfast

6.9 "Breakfast is mediocre."
Cleanliness

5.5 "Average cleanliness."

5.3 "Only 53% said rooms were clean enough."
Vibe

4.8 "Vibe wasn't good."
Room

4.6 "Rooms are not good."
Comfort

4.4 "Not very comfortable."
Amenities

4.0 "Bad amenities."

4.0 "60% thought the building wasn't nice."

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"Professional service"

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Recent Reviews

All reviews
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Neutral
Negative

7.0

review from

If you have to be in the city centre of Durban, then this hotel is an ideal choice. The staff are very friendly and helpful, the rooms (with a sea-view) are spacious and elegant. There is a splenid terrace overlooking the beach and Marine Parade. The only drawback is the air of seedy dereliction that characterises the downtown CBD, and begins one or two blocks back from the coast. No

Reviewed Aug 2010 by Anonymous
5.7

review from

the location was perfect for the needs that we had - the facilities could have been better though. Not really - but the facilities could be better

Reviewed Aug 2010 by Anonymous
6.3

review from

The staff were great, food was good, I enjoyed my stay. They should not accommodate kids in the double rooms as it is to small for a family

Reviewed Aug 2010 by Anonymous
6.0

review from

Everything was in order from the collection of us at the Airport, Breakfast was also good. Room service was Excellant. .

Reviewed Aug 2010 by Anonymous
5.3

review from

Location was good and staff were hepful. rather expensive especially the tours that were offered. Double bed was provided as two single beds put togather rather than a "double"bed.

Reviewed Jul 2010 by Anonymous
7.6

review from

I didn't like the area which was far to dangerous to walk in after dusk.

Reviewed Dec 2008 by Anonymous
2.8

review from

It was close to the Garden Court The room I booked and paid for was not the room i got ( no sea view, no double bed), when this was pointed out i was offered the room at a reduced rate but stll more than the quoted rate for a non sea view room. I didn't stay.. I left and went to Garden Court where for a cheaper price my room was double the size with a double bed and a sea view.

Reviewed May 2008 by Anonymous
3.6

review from

Extra charges where not expalined before commitment.

Reviewed Apr 2008 by Anonymous
7.6

review from

Service desk personnel very helpfull.

Reviewed Mar 2008 by Anonymous
6.0

review from

position no

Reviewed Jul 2007 by Anonymous

7.0

review from

If you have to be in the city centre of Durban, then this hotel is an ideal choice. The staff are very friendly and helpful, the rooms (with a sea-view) are spacious and elegant. There is a splenid terrace overlooking the beach and Marine Parade. The only drawback is the air of seedy dereliction that characterises the downtown CBD, and begins one or two blocks back from the coast. No

Reviewed Aug 2010 by Anonymous
7.6

review from

I didn't like the area which was far to dangerous to walk in after dusk.

Reviewed Dec 2008 by Anonymous
7.6

review from

Service desk personnel very helpfull.

Reviewed Mar 2008 by Anonymous

5.7

review from

the location was perfect for the needs that we had - the facilities could have been better though. Not really - but the facilities could be better

Reviewed Aug 2010 by Anonymous
6.3

review from

The staff were great, food was good, I enjoyed my stay. They should not accommodate kids in the double rooms as it is to small for a family

Reviewed Aug 2010 by Anonymous
6.0

review from

Everything was in order from the collection of us at the Airport, Breakfast was also good. Room service was Excellant. .

Reviewed Aug 2010 by Anonymous
5.3

review from

Location was good and staff were hepful. rather expensive especially the tours that were offered. Double bed was provided as two single beds put togather rather than a "double"bed.

Reviewed Jul 2010 by Anonymous
2.8

review from

It was close to the Garden Court The room I booked and paid for was not the room i got ( no sea view, no double bed), when this was pointed out i was offered the room at a reduced rate but stll more than the quoted rate for a non sea view room. I didn't stay.. I left and went to Garden Court where for a cheaper price my room was double the size with a double bed and a sea view.

Reviewed May 2008 by Anonymous
3.6

review from

Extra charges where not expalined before commitment.

Reviewed Apr 2008 by Anonymous
6.0

review from

position no

Reviewed Jul 2007 by Anonymous

The Balmoral Hotel

$58+

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