Overview

The Balmoral Hotel

125 Marine Parade, 4000 Durban, KwaZulu-Natal, South Africa
+27 313 685 940

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+27 313 685 940
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Rates

Overall guest ratings

7.6/10 Good
Based on 416 reviews
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Review highlights

  • 9.0
  • 8.5
  • 7.1
  • 4.4

Good to know

  • Professional service

Nearby

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    About

    Located in Durban, The Balmoral Hotel is by the ocean and minutes from South Beach and Durban Funworld. This 4-star hotel is within close proximity of Dairy Beach and North Beach.

    Rooms

    Make yourself at home in one of the 95 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. This hotel also features babysitting/childcare (surcharge), a television in a common area, and discounted use of a nearby fitness facility. If you're ready for some gaming fun, you can hop on the complimentary casino shuttle.

    Dining

    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. A complimentary buffet breakfast is served daily.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 416 reviews
    • 9.0 "Internet works perfectly."
    • 8.5 "Great service."
    • 7.1 "Good location."
    • 7.0 "Good breakfast."
    • 5.5 "Average cleanliness."
    • 4.4 "Rooms are not good."
    • 4.3 "Not very comfortable."
    • 3.5 "Bad amenities."
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    Overall Rating

    7.9 Good
    Based on 224 reviews
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      8.2 "82% said the reception staff was great."
    • 7.0 "Good location."
    • 6.7 "Breakfast is mediocre."
    • 5.3 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      5.9 "Cleanliness of the bathroom was average, said 59%."
    • 5.2 "Vibe was decent."
    • 4.4 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
    • 4.2 "Not very comfortable."
      1.4 "86% thought it was too noisy."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
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    Overall Rating

    7.5 Good
    Based on 66 reviews
    • 8.5 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 6.9 "Location is acceptable."
    • 6.9 "Breakfast is mediocre."
    • 5.2 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.1 "Vibe was decent."
    • 4.2 "Rooms are not good."
    • 4.1 "Not very comfortable."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
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    Overall Rating

    6.0 Okay
    Based on 37 reviews
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.1 "Good location."
    • 4.0 "Rooms are not good."

    Overall Rating

    7.6 Good
    Based on 87 reviews
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 7.2 "Good location."
    • 6.9 "Breakfast is mediocre."
    • 5.5 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.8 "Vibe wasn't good."
    • 4.6 "Rooms are not good."
    • 4.4 "Not very comfortable."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
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    Good to know
    "Professional service"
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