Overview

Bannatyne Hotel Durham

Eden Terrace, Durham, DH1 2HJ, United Kingdom
+44 191 384 6796

$56+

Overall guest ratings

8.2/10 Excellent
Based on 1,372 reviews

Review highlights

  • 9.4
  • 9.0
  • 8.8
  • 5.8

Good to know

  • Good fitness area
  • Friendly service

Nearby

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    About

    When you stay at Hotel Bannatyne Durham, you'll be within a 10-minute drive of Durham University and Durham Castle. Guests can take a dip in the indoor pool and indulge in massages or mani/pedis. A fitness center and a sauna are other highlights.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • Hot tub
    • Indoor pool
    • No smoking
    • Bar/Lounge
    • Beauty salon
    • 24 Hour Front Desk
    • Sauna
    • Free parking
    • Playground
    • Facilities for Disabled Guests
    • Spa
    • Tennis
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 1,372 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.0 "Excellent wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 8.8 "Location is great."
      10.0 "Great parking, according to 100%."
      7.0 "Easily accessible by car, said 70%."
      7.9 "City centre within easy reach, said 79%."
      7.5 "75% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      10.0 "Near to public transport, according to 100%."
    • 6.5 "Average comfort."
      7.0 "70% said the beds were comfortable."
    • 6.1 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      6.8 "Only 68% said rooms were clean enough."
      6.4 "Only 64% thought the shower was ok."
      6.7 "Only 67% said the rooms were modern."
    • 5.8 "Food is average."
    • 4.9 "Breakfast is below average."
    • 3.5 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
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    Overall Rating

    8.3 Excellent
    Based on 850 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 9.2 "Excellent wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 8.7 "Location is great."
      8.2 "City centre within easy reach, said 82%."
      10.0 "Great parking, according to 100%."
    • 6.7 "Average comfort."
    • 6.2 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      6.0 "Only 60% thought the shower was ok."
      6.6 "Only 66% said the rooms were modern."
    • 5.1 "Breakfast is mediocre."
    • 3.1 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall Rating

    8.0 Good
    Based on 164 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 9.1 "Excellent wellness & sports facilities."
    • 8.8 "Location is great."
    • 8.8 "Good value."
    • 6.3 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 6.0 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.9 "Food is average."
    • 5.8 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.1 "Only 61% said rooms were clean enough."
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    Overall Rating

    6.7 Good
    Based on 54 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 9.0 "Excellent wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 8.8 "Good value."
    • 8.6 "Location is great."
    • 6.8 "Average cleanliness."
    • 6.1 "Vibe was decent."
    • 5.7 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
    • 5.7 "Food is average."
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    Overall Rating

    7.9 Good
    Based on 301 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 9.1 "Excellent wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 8.8 "Location is great."
      10.0 "Great parking, according to 100%."
    • 6.6 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 6.3 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 6.3 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.0 "For only 50%, the bathroom was ok."
      6.5 "Only 65% said rooms were clean enough."
      6.7 "Only 67% thought the shower was ok."
    • 5.6 "Food is average."
    • 4.8 "Breakfast is below average."
    • 3.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good fitness area"
    "Friendly service"
    data provided by TrustYou

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