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rooms are good size, bed is comfortable. could be cleaner - for instance,clean the telephones!!!
This is an awesome hotel and we love that it is connected to the Quest Center for concerts! It would be nice if it had some kind of complimentary breakfast with as much as it costs.
Location is good, right next to sporting venues and downtown. Room was clean and bed was comfortable and the lobby looked nice. Charging to use the internet and the gym/pool is ridiculous, absolutely ridiculous. How is it that Motel 6 gives free wifi at most locations and the Hilton wants $10 per day to use the internet? They also charge for the use of the gym and pool, which didn't even have drinking cups for the water cooler. The hotel staff and I also have different definitions of what "city view" means. I had a great view of a freeway offramp.
I liked the staff, they where really friendly and super helpful. I did not like, I b the other hand, what they had to offer for such a high price... even super 8's have free WiFi and complimentary breakfast to their clients.
cookie particles was not cleaned in the second day. cleaning has not parfect.
the entire staff was most helpful and friendly
would stay there again and would recommend it to my friends and family
Grand old building. Updated bathrooms. Breakfast in the morning.
Wide corridors, comfy bed, tall ceilings. Good breakfast buffet, cookies at night, friendly staff perfumy smelling lobby
Comfortable beds - nice clean rooms - Staff very polite and helpful. no frig in room better selection of channels on TV Little pricey More selection on menu
Great location. Modern décor. Historic building with neat attributes Very warm in the common areas
Great staff, easy parking, terrific room service, excellent for business.
Large, clean rooms, awesome shower, and cool historic feel with modern decorations. Really nice mixed drinks in the room as well. Wife and I loved it and will come back whenever we are in Omaha. Price of Valet is offset by how cheap the room was -- incredible value.
Super cool interior decorations in the lobby, lounge and especially the rooms!! Do not miss taking a shower, they are amazing. Unfortunately their check-in system was down when we got there so we were delayed getting into our room. Also, their valet service is a bit slow. But nothing to not rate it 5 stars overall.
everyone was nice it was affordable and they treated us like kings
I loved this hotel. Room was spacious and comfortable and well appointed. Bathroom was great. Internet was fast and easy to sign onto. Location fantastic. Exercise room had high quality machines and dumbells and kettle weights. Staff super friendly. I liked it all.
This hotel has the most comfortable beds, deluxe shower, friendliest staff, cleanest, warmest, best we've ever stayed at in Omaha. A couple of unpolished surfaces in shower (roof leaks).
We felt like we were treated like queens. We've never experienced valet parking. So fancy! The rooms were beautiful. The lobby was gorgeous. Thomas spoiled us and was so nice. Conner drove us everywhere we needed. What a great service. Would have loved to stay longer. The Old Market location was wonderful and we loved the historical aspect. I highly recommend Hotel Deco! The shuttle will take you anywhere you need and pick you up. Only downfall is they didn't have a GPS and got a bit lost. Nothing too bad though. Well worth the extra minutes on our drive to not have to worry about parking!
The decor was very unique, especially with the options of other hotels in the area. The staff was great and always right at your service. We loved the shower too!
Fair price, clean space. A bit noisy in the evening. Outside noise traveled to our seventh floor room.
So close to so many things downtown/Old Market. Stayed at Hyatt, ate at Plank (excellent), many fine dining options, many nice places to have a drink, and even donut and coffee shops nearby, and a Subway across the street (restaurant). Lots to do in the area, makes this an EXCELLENT place to stay! No complaints. Excellent room, very clean and spacious, excellent rate, and very high level of quality all around!
I liked how nice and clean everything was. The food from the Gallery was not good at all, I was also sad to see a very small pool and no hot tub.
Everything for the most part was great. Easy access and in the middle of everything. Staff was awesome and good space in the rooms. The pool is ok and no hot tub.
Close to where I was visiting and easy to find. Room had a great view and eating establishments were in walking range. Breakfast was very good. Over priced drinks.
Very nice hotel. Pool was closed while we were there.
The breakfast was wonderful. Expansive. The pool was heated and very clean. Our room was clean. Run down in places. The sauna didn't work while we were there.
The lobby...... It was the dirtiest hotel I've ever seen. The lobby was lovely and I never expected to walk into the building my room was in and see filthy floors up 2 flights of stairs. Like it had never been vacuumed ! Got to the room and the desk chair, which I needed was broken and in permanent lean. The hotel phone in the room also did not work. So we called the front desk for a chair and a phone and we were told when the maintenance man would be in later that day..... Any other hotel would have brought a chair and phone right away or switched us to a different room. Not this place. We took 4 hour nap on top of the sheets and checked out immediately.
This hotels looks like it had seen better days in the past. The curb appeal and entry is great but it stops there. Hotel was dirty and carpets were stained. Bed linens were old and stained. Seems like maintenance is under-staffed as there were broken items in the hotel room (e.g. A lamp didn't work and the toilet kept making loud noises every half hour). I wouldn't recommend staying here.
There was no mention of a room deposit on tge website or any emails. I had to let them hold $25 per night on my card for "incidentals". Because this wasn't mentioned anywhere till I got to the motel I had not planned that extra expence.
Staff was friendly. It was quiet and clean. The bed was comfy. The appliances; tv, microwave, etc. were outdated.
Nothing Rude, misrepresented featured, they hate third party booking companies, they do not care if you are happy or stay.
Friendly service and easy to locate didn't like that the sauna didn't work
Quick check in, staff was friendly, good breakfast.. Floors were a little hard, just thin carpet over concrete, shower controls were overly complicated, wish the bar was open..
The beds were comfy and the hotel staff was courteous. The hot breakfast was good. The lobby area looked nice and clean. Decent pricing, for our stay. The sauna wasn't heating up. The pool also had a light hanging out and the water was freezing. I saw a few pill bugs in our room.
Good location The hotel is really starting to look worn. My shower went from scalding hot to ice cold. There was mildew in the corners of the tub grout. The complimentary coffee creamer in the room was a solid brick and never dissolved. Who knows how old it was. The coffee itself tasted like hot brown water. The little "store" area was completely depleted and I was told the manager hadn't been shopping. I did buy a small, individual bag of chips, which I was charged TWO dollars for!! I've stayed in this hotel about 3 times over the last 5 years and I feel like I'm tracking its slow death.
Good hot breakfast, and good location close to freeway Dirty, threadbare sheets and towels, maintenance needed, internet is so slow as to be unusable.
Cost and it was authentic Minor up keep paint sauna didn't work
Great price and location for night stay on s long road trip. Good breakfast and clean room.
The price and location! Breakfast was cold and seemed like leftovers from the day before.
Clean room, quiet night, bathroom very nice
Super comfortable beds. Staff is very friendly. Big screen TV's. mini fridges and Microwaves in every room. This is my 5th stay and I won't stay anywhere else in Omaha. The value is excellent. Peeling paint in the bathroom from moisture. It wasn't excessive, but it was there. Breakfast while meager is adequate, but does seem to be a few days old.
Loved being away from the interstate but still close enough that it was easy to access. Location was close to a lot of action but felt very safe. Solid room and nice view (6th floor) but nothing fabulous; basic upscale casual property. Paying for parking is a drag, but only $10 per night. Also, breakfast is not free/included in room price. Pool is quite small.
The attached parking garage and the knowledge along with the service the staff provided was excellent. Price for breakfast was pretty steep. Elevator lobbies for the parking garage were filthy.
Mike I believe is his name was the shuttle driver and took our luggage to our room; he was great!
My friends and I stayed here for a birthday. We hit the hot tub and pool, then went out for dinner and drinks, and came back to sleep. Loved the modern, clean feel and the hot tub and pool. All was nice, quiet and comfortable. Appreciated floors 2+ being secure (needed a room key to access after a certain time). I did wish they had security at the front door.,My friends and I stayed here for a birthday. We hit the hot tub and pool, then went out for dinner and drinks, and came back to sleep. Parking was $10 for the garage but we found free street parking on the weekend. Breakfast is a bit expensive - $12 for hot breakfast, $6 for continental. Overall, a pretty good deal. With free hot breakfast, they would be a clear winner for this price range downtown. I am glad we chose this one, as it was quieter than the Holiday Inn or others nearby.
Great food quality for breakfast
Great service, great facility, great staff Not in the old market area. Short walk away.
Room was geeat Could not get wifi in room
The hotel was very clean and the staff was friendly and helpful. It was within walking distance to local shops and restaurants There was an extra 10.00 charge for parking. The fire alarm went off at 2:00 am, and we had to evacuate while the fire department investigated. It turned out to be an electrical malfunction.
Convenient location, good room, but nothing special Hot tub was broken and became a "cold" tub. The only breakfast available was $15 each for the buffet.. Also had to pay for parking.
Location My schedule didn't allow us to stay longer
Love the location--it was great to be able to walk to the quality restaurants nearby.
clean, quiet, easy to find wish breakfast was earlier. it was part of the reason that i chose the hotel, but wasn't offered before 7:00 a.m. and our event that brought us to town required us to leave at 6:30 a.m.
Friendly staff, good location, room decor is nice and well planned. The room and the bath could use more cleaning. Mold was growing in the shower.
We absolutely love this hotel, the concept, and convenience of both the location and the ability to get whatever we needed at either the small hotel market, the attached grocery store and/or delicious food delivery. Wish there were more of these hotels! Paid parking, the breakfast could easily be improved with more fresh selection, our HVAC didn't work real well.
Friendly staff. Comfortable bed. Right off of the main road so the noise from the traffic was pretty bad
Nice location and the room itself was great! I don't remember the last time I was in a hotel with a full kitchen and even a stove within the room.... Would definitely recommend this place again
Location is great, breakfast, staff, comfort, facilites are great. We had NO control over the room temperature; why bother including an interface in the room if it doesn't respond? We were cold enough to need jackets at all times in the room. Also breakfast could be earlier, 6am would be much better than having to wait until 7am.
- Great room layout & amenities - Free breakfast - Excellent location - Comfortable bed - Passive-aggressive staff - Cleanliness of room not nearly to par with other Element/Westin properties we frequent - Worthless HVAC system...room was 80F+ our entire stay, forcing us to keep windows open in 20F weather
The hotel was a great value for the money. Very nice rooms and great variety for continental breakfast, both hot and cold, during our stay
Everyone was friendly and helpful. I enjoyed myself very much. Maybe the fitness center could have used some more weight machines-I can do cardio outside anytime.
The staff were very friendly and professional. The location is great for being able to walk to the market shops & Restaurants. The gym was well maintained and equipped. Beautiful lay out and love the water streams and fish! We stayed on the top floor and the vending machines ran out of complimentary snacks & drinks our first night ( we had a 3 night stay) The rooms although clean are starting to show their age and the decorations are dated could use a makeover
Close to old market, has a shuttle to get you just about everywhere you want to go in Omaha Internet was EXTRA, parking was EXTRA
The staff was wonderful!
Loved the location!!
The room we had, had very high ceilings making the room feel so large. Very comfortable bedding and perfect for a few friends to stay for a night on the town. The room we got had huge windows and was a corner suite it was a little bright in the morning for a couple of girls with handovers, even with the black out curtains shut,
Steve Skelly is very customer oriented, and loves the property he manages. He used his expertise to solve a problem I had with another company. Many thanks! Ask him for an historic tour of the original entrance. AAA++++++
Stayed here for a New Year's Eve party. This former Hilton Hotel of yesteryear is one old tired dog.
Everything was excellent, it is a good convienent place to stay in downtown Omaha
The rooms were clean and decent size. The staff was very helpful and pleasant. I would stay here again in the future. The only real issue was that the rate I was quoted through booking.com was not the rate the hotel had us confirmed at. They immediately made a copy of our confirmation slip and the rate was adjusted. It could have been a hassle had we not brought written confirmation of the rate.
close to qwest centre
Great staff, great Cookies. Friendly people. Will stay again. Price was great.
Breakfast was nice, when they would allow us to eat. They failed to mention the first day that if we didn't book through their hotel website we didn't get complimentary breakfast. The sheets and comforter had what looked to be blood stains on them when we arrived.
Very relaxing environment and shuttle was very helpful dropping off and picking up at all the museums, events and activities going on close to the Hampton. Was thinking that the room came with a mini frig for the small children's milk and fruit. Had some issues with room scheduled and reserved back in January of 2014 for a July 2014 Friday afternoon evening and Saturday evening family reunion events. Having staff double book the room and late preparation setup for the fifty plus family members.
Everything especially the staff they were wonderful!
The hotel staff was very friendly! The front desk clerk was very generous and upgraded us to a suite. Very clean rooms, comfortable beds. Great location- we walked to Blatt's bar (which I highly recommend!). They do have a shuttle that will take you to the Old Market and airport. Would definitely stay again!
Definetly the best value for money hotel I have stayed in the USA. Great rooms and great value for money. Staff where great. Highly recommend
Comfortable beds, friendly staff, clean, excellent experience. Quiet. Thank you very much.
Great hotel. We stayed 3 nights & everything was nice & clean. Loved having a little kitchenette. The breakfast was very good & we liked that they changed up the hot items every day. All the workers we encountered were very nice & made you feel welcomed. The area seemed very nice & safe. Several restaurants within walking distance. Thanks for an AWESOME stay. The bed we had was very squeaky & soft (which hurt my back) but my husband said it helped his.
I loved the little kitchen, which had everything we needed. Our room was very cozy and inviting. Also, very clean. The employees were very nice as well! The curtains didnt close all the way, so we only had a sheer white curtain for privacy.
The dinner buffet is awesome and breakfast is super as well. When you add it all up, can't beat the overall price. Bianca is a superstar and super friendly. What a great experience. Nothing at all.
The room was nice and clean. There was a staff member that harassed us in the pool area, making up rules and arguing with my wife and family. She then followed my wife when she left to speak to th manager and began around there as well. Ruined the whole stay.
The newness, updated features such as enough outlets!! Kind of hard to find the parking and entrance. Lighting in bathroom is not very bright for applying makeup
The water park!
Very new , great room layout with defined lounging and sleeping areas, very spacious. Shuttle to Old Market. Nothing
The rooms are very large. We had two with 2 king size beds in each. Everything was clean and updated. The staff was wonderful and friendly with our children. The pool room was a little cold- it would have been nice if it were a couple degrees warmer.
location and the room restaurant was horrible...poor service, bad food and drinks.. over priced...noisy...
I love this hotel and their staff! I had a broken air/heat unit in my room and they did every single thing necessary to get it fixed. Great clean waterpark, and good food at the restaurant. Worth every penny as my 6-year-old had a blast! The only thing that I wish they had was a staff member to man the waterslide at peak times. Other parents were not properly supervising their children, and they were hitting each other while sliding. It's a recipe for a lawsuit.
Newer hotel, super comfortable bed, spacious room. Blinds in the room were not operational. Shower would not switch from spout to shower. Ended up showing with all the pressure coming out of the spout and almost none from the actual shower.
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Location is near places we wanted to visit in Omaha. Shuttle service to downtown works when you are tired from going places, just give them 30mins to an hour notice Indoor water park is great for those coming with kids The staff hung up on me twice when I was not yet done with the call. On a seperate occasion I perceived a lack of training in customer relations, so unlike a hotel like holiday inn. I don't ask much, but they come off as impersonal, sometimes rude.
Great staff. Parking was cramped.
Friendly staff. The cafe and bar was very expensive. In middle of college campus.
Convenient location from the zoo. Swimming pool. Coffee in the room. Desk clerk extremely helpful. Rooms very clean and current. No jacuzzi/hot tub. No continental breakfast. Drain in shower very slow.
Safe and well lit area. Short drive to old market and the zoo.
Staff was nice abs welcoming. Variety of breakfast was good.
The area of Aksarben where this property is located is very new. There were lots of dining choices and seemed to have a lot to offer in terns of entertainment. Lots of green space for exercise and play. The hotel was immaculate and the rooms were very comfortable.
From the time we walked in, the staff was very accommodating. Rooms were comfortable and clean! Great pool and breakfast. Chains holding the pool floatations were too long and a little dangerous with how far they moved for our small kids.
Staff was very friendly. Very good breakfast, many options to choose from. Room was a little small.
The pool is great for younger children. We have a 5 year old and 2 year old, and that was their favorite part of our trip. No continental breakfast
The pool area was awesome for the kids with the slides and other fun things for our kids (four- and eight-years-old). Having the Perkins attached worked out well for us given we got in late and could just walk down the hall to eat. The staff was very friendly and helpful and we enjoyed out stay. Breakfast would have been nice but I imagine that's tough when connected to restaurant with breakfast as good as Perkins.
The rooms were clean and nice. Perkins being attached was convenient. Front desk staff were very friendly. Enjoyed my stay. No breakfast but 10% off at Perkins was nice.
beds were very nice. pool was fun for the kids, it was warm too! Had a very good stay. Hotel did not have breakfast, but you did get 10% off at the Perkins that is attached but the food was bad and all of their highchairs where broken.