Guest Reviews
Overall Rating
7.9
Good
Based on 267 reviews
Overall
7.9
Boarding
7.9
Comfort
7.6
Crew
8.5
Entertainment
7.7
Food
7.7
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Edelweiss Air traveller reviews
Recent Reviews
- All reviews
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- Neutral
- Negative
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2.6
Very late flight
Pros: Flight was 2h15 Minutes late without any explanation
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6.8
Pros: Young, enthusiastic crew worked hard to make this crowded flight an a good experience
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10.0
Cons: Everything
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2.0
Last min flight change
Pros: N/a
Cons: I purchased ticket for my mom with one stop and they cancel that flight and gave her alternative flight with 2 stops.Not cool since my mom is olderly woman and not able to change so many air crafts.
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2.0
Late flight, missed connection, lost luggage
Cons: Everything
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8.0
200+ connecting passengers
Pros: Good polite service in English as well as other languages
Cons: Poor weather in Denver delayed takeoff. Maybe 200 ppl missed a connection, then stood for 2h in line to get rebooked.
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8.0
Cons: Arm rest in coach are unable to go in full upright position making it impossible for small children to sleep in you lap
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6.3
Cons: Did not like their website. Could not login or even find my flight info. Wanted to get seat assignment earlier than they would allow.
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8.3
Cons: I could not check in online. In fact, neither the Swiss Air nor Edelweiss web pages even listed a flight from Calgary to Zurich. This was very frustrating and worrying. I could neither get a boarding pass nor select a seat. Fortunately, everything at the airport was fine.
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7.6
Cons: Turbulences
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10.0
Great customer service
Pros: Great customer service, the crew was professional and courteous.
Cons: I was not able to reserve my seat.
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4.0
TRAVEL BY AIR IS A NECESSARY EVIL
Pros: No other way to get there in 10 hours The on crew are very nice.
Cons: Air travel is the most uncomfortable way to travel and airlines are working to make it worse ...according to news reports. On board: Cramped in too tight especially for a 10 hour flight. You have to be athletic to eat from the tray table. Though only 5ft 8in, I had no knee room, -especially when the person in front lowered his seat. Airport terminals inconvenient: Frankfurt AM and Zurich were lacking in people movers which made getting from one gate to the next a severe pain. I am not looking forward to traveling through either of these airports in the future... though others are just as bad.
review from
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6.8
Pros: Young, enthusiastic crew worked hard to make this crowded flight an a good experience
review from
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8.0
200+ connecting passengers
Pros: Good polite service in English as well as other languages
Cons: Poor weather in Denver delayed takeoff. Maybe 200 ppl missed a connection, then stood for 2h in line to get rebooked.
review from
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8.0
Cons: Arm rest in coach are unable to go in full upright position making it impossible for small children to sleep in you lap
review from
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8.3
Cons: I could not check in online. In fact, neither the Swiss Air nor Edelweiss web pages even listed a flight from Calgary to Zurich. This was very frustrating and worrying. I could neither get a boarding pass nor select a seat. Fortunately, everything at the airport was fine.
review from
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7.6
Cons: Turbulences
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2.6
Very late flight
Pros: Flight was 2h15 Minutes late without any explanation
review from
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2.0
Last min flight change
Pros: N/a
Cons: I purchased ticket for my mom with one stop and they cancel that flight and gave her alternative flight with 2 stops.Not cool since my mom is olderly woman and not able to change so many air crafts.
review from
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2.0
Late flight, missed connection, lost luggage
Cons: Everything
review from
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6.3
Cons: Did not like their website. Could not login or even find my flight info. Wanted to get seat assignment earlier than they would allow.
review from
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4.0
TRAVEL BY AIR IS A NECESSARY EVIL
Pros: No other way to get there in 10 hours The on crew are very nice.
Cons: Air travel is the most uncomfortable way to travel and airlines are working to make it worse ...according to news reports. On board: Cramped in too tight especially for a 10 hour flight. You have to be athletic to eat from the tray table. Though only 5ft 8in, I had no knee room, -especially when the person in front lowered his seat. Airport terminals inconvenient: Frankfurt AM and Zurich were lacking in people movers which made getting from one gate to the next a severe pain. I am not looking forward to traveling through either of these airports in the future... though others are just as bad.
review from
Flight Status
Edelweiss Air Route Map
Top Airports served by Edelweiss Air
- Zurich Airport (ZRH)
- Pristina Airport (PRN)
- Santa Cruz de Tenerife Tenerife-Sur Airport (TFS)
- Ingenio Gran Canaria Airport (LPA)
- Larnaca Airport (LCA)
- Catania Fontanarossa Airport (CTA)
- Hurghada Airport (HRG)
- Palma de Mallorca Son Sant Joan Airport (PMI)
- Antalya Airport (AYT)
- Heraklion N. Kazantzakis Apt. Airport (HER)
- Lamezia Terme S Eufemia Airport (SUF)
- Ibiza Airport (IBZ)
- Olbia Costa Smeralda Airport (OLB)
- Puerto del Rosario Fuerteventura Airport (FUE)
- Cancun Airport (CUN)
Edelweiss Air contact information
- WK IATA Code
- +41 (0)848 333 593 Call
- edelweissair.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
