Find Cheap Flights on Edelweiss Air

Cons: Kids in the plane running around and crying/screaming for 8hours straight on a 12 hours flight and absolutely no intervention of the stewards.

Pros: They cancel my flight

Cons: Nothing not using anymore

Cons: The ticket wasn't used; it went to waste because the infant I was supposed to courier became too ill to travel and the airline would not allow a change fee after you sent me to book the IDENTICAL FLIGHTS 2 weeks later and the entire fare went down the drain. I had to purchase the entire fare again. The lack of compassion on the part of both Kayak and Edelweiss/Swiss Air is beyond my comprehension at this time. I hope to never have to fly them again if I ever have a choice.

Problème de billet déception

Pros: Sourire de personnel malgré leur logistique défaillante

Cons: Au Canarie ils n’ont pas été capable de donner tout les billets d’avions de mon trajet jusqu’à montreal, j’ai seulement eu le billet jusqu’à Zürich . Ça pris plus de 30 minute pour l’obtention de mon billet. Et le départ a eu lieu 15 minutes plus tard que prévu. Nous avions demandé billet coté allé et nous avons eu centre et hublo. Très déçu de la logistique de cette compagnie aérienne .

Very late flight

Pros: Flight was 2h15 Minutes late without any explanation

Last min flight change

Pros: N/a

Cons: I purchased ticket for my mom with one stop and they cancel that flight and gave her alternative flight with 2 stops.Not cool since my mom is olderly woman and not able to change so many air crafts.

Late flight, missed connection, lost luggage

Cons: Everything

Cons: Did not like their website. Could not login or even find my flight info. Wanted to get seat assignment earlier than they would allow.

TRAVEL BY AIR IS A NECESSARY EVIL

Pros: No other way to get there in 10 hours The on crew are very nice.

Cons: Air travel is the most uncomfortable way to travel and airlines are working to make it worse ...according to news reports. On board: Cramped in too tight especially for a 10 hour flight. You have to be athletic to eat from the tray table. Though only 5ft 8in, I had no knee room, -especially when the person in front lowered his seat. Airport terminals inconvenient: Frankfurt AM and Zurich were lacking in people movers which made getting from one gate to the next a severe pain. I am not looking forward to traveling through either of these airports in the future... though others are just as bad.

Pros: service was polite & good. meals seemed good quality - I had forgotten to order a special meal to accommodate my food allergies so I brought my own food and didn't actually eat on the plane, but it looked & smelled good!

Cons: There were too many announcements, especially in the first few hours of the flight - constant interruptions, at one point the pilot came on and told us how much the plane weighed when we took off...... had to tell us in multiple languages, so it took a few minutes. Very cramped in economy class - I'm 5'6" - not so tall.... and when the seat in front of me reclined, it was touching my knees. For the whole 13+ hour flight it was ON my knees! It was uncomfortable and made it very hard to get in and out of my seat.

Return Flight to USA

Pros: For our return flight home from Cyprus, though we went on line to select our seats as we had been told, we were not allowed to do so. We were 5 passengers in my family and were put on the very last seats. When we asked at the airport in Zurich if we could be switched to different seats they told us that we had to pay a significant amount per person to do so. Therefore there were extra seats available. The people were also not the friendliest.

Cons: My experience with Swiss Air was poor from the very start. I purchased 5 tickets for this trip for my family. Our flight from USA to Cyprus on July 13 was cancelled. We had to take an extra day off from work and leave on July 12. Our flight back home from Cyprus July 28, was changed to 5:00am from 11:25am. Therefore we had to get a taxi at 2:00am for the airport. Instead of trying to make it up to us by giving us at least good seats, they punished us further and gave us the worst seats possible. That showed no curtesy whatsoever. Very disappointed:( I thought Swiss Air had higher standards than that.

Pros: Nothing...the flight was cancelled THAT MORNING

Cons: Flight cancelled...not so nice

Cons: Late take off. Delayed landing due to heavy air traffic around Zurich. Bus transfers to the terminal.

Cons: I have never been charged for win on an international flight before. This was ridiculous. Also no Wi-Fi and the temp was warm the entire flight

Cons: crew terrible confort terrible

Pros: I arrived safely from Orlando first to Zurich and then to Rome so, obviously, the cockpit crew was competent. The cabin crew was outstanding and worked especially hard. The cabin crew was far more polite and friendlier than the troublesome travelers from the USA deserved. The food was excellent and made the trip tolerable.

Cons: SWISS AIR SCREWED ME. I am 100% blind and deaf on my left side and have only 10% - 15% hearing and less than 40% sight on my right side. The SWISS AIR system would NOT let me select a port-side (left) aisle seat so I could see and hear the cabin crew. Several times over several weeks from the time I purchased the ticket until three hours before my flight I tried using the Swiss Air and Edelweiss Air websites to select a seat with NO RESULT. I made several telephone calls and was told by Swiss Air that this was an issue for Edelweiss Air. I was instructed to call Edelweiss Air in Zurich although I told the Swiss Air rep that I am not able to use a telephone because of my disability. I cannot hear a person on the receiving end of the call. So then I was told to go to the Orlando Airport and speak with the Edelweiss rep. I had a friend drive me 120 miles ONE WAY to the airport and there was NO EDELWEISS REP at the airport. No one told me that! On the day of my flight I did receive an aisle seat but on the STARBOARD SIDE for the Orlando to Zurich leg. It was immediately in front of the ONLY TWO restrooms in coach class so I was awake all night because of the sounds of the opening and closing restroom doors. On the Zurich to Rome leg I received a window seat. I won't write any more. It is not in my character to be complainer. But this was the WORST CUSTOMER SERVICE I HAVE EXPERIENCED in more than fifty (50) years of flying. I will NEVER use Swiss Air or Edelweiss Air again even if either company offered me a free flight somewhere.

Pros: Simply that I arrived. Quick receipt of two checked bags.

Cons: The herding during the boarding process. The window seat and my inability to see or hear the cabin crew. The slow departure after arrival.

I was charged a over weight baggage when I am handicap so I need more

Pros: Nothing at all no help from flight attendant at all even though I am handicap

Never fly this again

Cons: When we landed late we were in the tarmaje and had to bused a bus to the airport - we had a connecting flight leaving in 25 minutes - the crew kept saying your fine it’s a really small airport. My husband I had to literally run to the complete other end of the airport - we must have gone up and down 3 sets of escalators and then had to take a tram. It was awful!