Guest reviews of Holiday Inn Edinburgh - City West
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.1 "Terrific location."8.8 "
Great parking , according to 88%." 7.6 "City centre within easy reach , said 76%." 10.0 "Near to public transport , according to 100%." 10.0 "100%liked the proximity to shopping ." 10.0 "100% thoughtparking was inexpensive ." 8.8 "Good access to the airport , said 88%." 8.7 "Easily accessible by car , said 87%." 10.0 "100%liked the proximity to sightseeing ." -
9.0 "World class service."9.7 "97% found the
staff to be very friendly ." 7.5 "75% thought theservice was very professional ." -
8.4 "Breakfast is good."
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6.7 "Rooms are ok."6.6 "
Beds were acceptable for 66%." -
6.0 "Average value."
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5.5 "Average comfort."6.6 "
Beds were acceptable for 66%." 6.3 "For only 63%, thenoise level was all right ." -
5.5 "Vibe was decent."
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5.3 "Average amenities."5.3 "53% thought the
building was acceptable ." -
3.8 "Internet is poor."4.5 "55% said the
wifi quality was bad ." 3.2 "68% thought it wasoverpriced ."
Overall Rating
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9.1 "World class service."9.7 "97% found the
staff to be very friendly ." 8.2 "82% said thereception staff was great ." 7.7 "77% thought theservice was very professional ." -
9.1 "Terrific location."8.7 "
Great parking , according to 87%." 7.8 "City centre within easy reach , said 78%." 10.0 "100% thoughtparking was inexpensive ." -
8.5 "Breakfast is good."
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7.0 "Nice rooms."6.9 "
Beds were acceptable for 69%." -
5.8 "Average comfort."6.9 "
Beds were acceptable for 69%." 5.9 "For only 59%, thenoise level was all right ." -
5.7 "Average value."
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5.4 "Vibe was decent."
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5.1 "Average amenities."5.1 "51% thought the
building was acceptable ." -
3.3 "Internet is poor."
Overall Rating
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9.2 "Terrific location."8.8 "
Great parking , according to 88%." 7.2 "City centre within easy reach , said 72%." 10.0 "Near to public transport , according to 100%." 10.0 "100% thoughtparking was inexpensive ." 10.0 "100%liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." 8.6 "Easily accessible by car , said 86%." -
9.1 "World class service."9.8 "98% found the
staff to be very friendly ." 8.4 "84% said thereception staff was great ." 7.7 "77% thought theservice was very professional ." -
8.6 "Breakfast is good."
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6.6 "Rooms are ok."6.2 "
Beds were acceptable for 62%." -
6.1 "Average value."
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5.5 "Vibe was decent."
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5.3 "Average amenities."5.3 "53% thought the
building was acceptable ." -
5.0 "Average comfort."3.2 "68% said
rooms were small ." 0.3 "97%criticized the small bathroom ." 2.9 "Air conditioning was criticized by 71%." -
3.6 "Internet is poor."4.1 "59% said the
wifi quality was bad ." 3.3 "67% thought it wasoverpriced ."
Overall Rating
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9.1 "World class service."9.8 "98% found the
staff to be very friendly ." -
9.1 "Terrific location."
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7.0 "Tasty food."
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6.8 "Rooms are ok."
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5.7 "Average comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
On arrival got upgrade to a suite this was a much added bonus and was not expected in the slightest, bar and restaurant were really nice and everyone was very friendly Time to get our meal in the restaurant it was a busy night but waited at least 40 minutes after being seated and parts of our order was missing,
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6.7review from
good location, helpful staff
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7.6review from
Very nice view of city perched on a hill
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6.0review from
A torch left in the bedroom was found and returned quickly on request. This service was very good, a credit to the housekeeper and her staff. Misunderstanding at Reception checking in. First name and surname had been combined as follows Annmalam instead of Ann Malam, this caused a delay of about 20mins at check in.
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5.3review from
The beds were really comfy. I liked you had a choice of soft or hard pillows.
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6.3review from
Close to a bus line that got us into the city in just a few minutes. Good location for getting in and out of the city.
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7.6review from
clean spacious room, nice view
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8.0review from
Quick registration and departure at reception.Excellent double room with twin double beds which suited my sister and I. Very tasty and substantial evening meal and full range of breakfast food in restaurant. Comfortable bar area. Plenty of car parking space.
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8.0review from
Friendly staff & late bar
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6.0review from
Castle, shopping...
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4.8review from
Service in the dining room and pub was excellent in comparison to the front desk. Desk clerk would not cash travelers check in order to pay for cab ride to hotel. Very unaccomadting for foreign travelers. Most hotels acccomodate patrons but not this hotel.
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10.0review from
On arrival got upgrade to a suite this was a much added bonus and was not expected in the slightest, bar and restaurant were really nice and everyone was very friendly Time to get our meal in the restaurant it was a busy night but waited at least 40 minutes after being seated and parts of our order was missing,
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8.0review from
Quick registration and departure at reception.Excellent double room with twin double beds which suited my sister and I. Very tasty and substantial evening meal and full range of breakfast food in restaurant. Comfortable bar area. Plenty of car parking space.
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8.0review from
Friendly staff & late bar
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6.0review from
A torch left in the bedroom was found and returned quickly on request. This service was very good, a credit to the housekeeper and her staff. Misunderstanding at Reception checking in. First name and surname had been combined as follows Annmalam instead of Ann Malam, this caused a delay of about 20mins at check in.
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5.3review from
The beds were really comfy. I liked you had a choice of soft or hard pillows.
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6.3review from
Close to a bus line that got us into the city in just a few minutes. Good location for getting in and out of the city.
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6.0review from
Castle, shopping...
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4.8review from
Service in the dining room and pub was excellent in comparison to the front desk. Desk clerk would not cash travelers check in order to pay for cab ride to hotel. Very unaccomadting for foreign travelers. Most hotels acccomodate patrons but not this hotel.
