Chandler Hotels

No complaints. All met or exceeded my expectations.

The room was clean and the staff were very helpful with checking in and providing us extra towels when needed. Room service is priced reasonabily. They have many resturants in the hotel. Security was a little rude but they were just doing there job. I will be staying here again next year for the holidays. The pool is heated!

Near lots of restaurants and shopping.

My bathtub had black gunk in it. The front desk told me breakfast ended at 10am and it ended at 930am, so when I got there there was nothing left.

Great location. Easy access to the 101 freeway and Chandler Mall is right across the street. The Hotel was spotless. Bed Comfortable. Staff friendly and helpful.

I really recommend this hotel! The hotel was under priced for the quality of the hotel.

The pool was dirty. The room was a little dirty. They were vacuuming too early 8am when numerous people had do not disturb signs out.

All staff were friendly and helpful. Grounds were clean and well maintained. Rooms were nicely decorated with comfortable bed, refrig/freezer, microwave, huge shower and granite counters in bathroom. Breakfast was abundant with many choices and varied from day to day - nice when staying for more than one night.

Friendly staff when we arrived. Clean room. Great location. When we took the kids to the pool, the staff immediately brought towels out there. The beds were very comfortable. Breakfast was good. Overall a great stay. We would definetly stay there again

Pool area

Remodeling taking place. Air conditioner in room was loud.

The staff was friendly, the breakfast was very good, the pool and laundry facilities were clean. We had a great stay!

This was the first hotel I've seen with a step-in shower, which was PERFECT for my disabled husband. I liked that we had a separate sitting room and kitchen area. I appreciated having access to the computer area for the business I conducted, and free Wi-Fi was also great. The breakfast was good; was happy to have access to a hot tub, swimming pool and fitness area also.

The room was a lot better than I expected. The staff was friendly and helpful. The free breakfast was ok. Overall a great experience.

The bed was very firm and the tiny pillows were horrible.

Ice machine was broken on my floor and the next. Also they listed they have 24 hour Starbucks, but you have to go to the courtyard hotel next door.

Our server at the pool, Shannon, was the only thing we liked.

People at pool allowed to bring their own coolers full of beer to the pool. Caused it to have a very trashy feel!

The grounds were beautiful and in excellent condition. The rooms are large and have everything you need. The location was excellent. The workout room was unbelievable!

Bed was not the most comfortable I have used in a hotel. Especially for the money. As to be expected, the food service on site is extremely expensive. Resort fee is high and not optional - they get ya!

Water park amenities

Water park hours vs check in/out time. I checked in on Friday night and water park didn't open til next day and I had to check out prior to going to the park.

This hotel is a resort that is used for many conventions and meetings but we were just there in the area to spend four nights on vacation. My sister had stayed here several years ago and had given it a high rating. The price was OK, but I felt the staff just did not give the extra service. When we checked in the staff neglected to give us adequate instructions on where we could park our car. Even low end motels give a map with clear directions. The grounds are sprawling so finding the correct parking place and doors to enter is hard to find. Since there is no security and it is so dark out in the Arizona desert it was not comfortable traveling in and out of the hotel grounds at night. Light fixtures and the safe batteries in the room were out. When we asked for additional tissue and kleenex one morning we were questioned like we were trying to sneak out of the place with extra supplies by the maid. I give high marks to the bar staff. We had missed happy hour and our hosts who live here...

Resort was super nice but at times there was an overwhelming smell of sewage.....

staff was friendly

The room we had was very small, we ordered a king and got a queen size bed. The breakfast room was small.

the hotel did have updated rugs and furniture décor. this hotel was just OK for the price.

Free Breakfast

The first room had wet carpet the second room smelled like cigarettes, it was supposed to be a non-smoking room. And then we found blood on the sheets after we slept .. i wouldn't recommend this hotel to anyone

Super clean with a great staff. Awesome value for the money!

Decent facility.

The fact that an IHG member won't be rewarded for booking through Kayak our Hotels.com at this location. Very disappointing.

Clean

No Hot water - beds saggy

I loved how clean everything was. The staff was very friendly and you could tell they enjoy their job